Entry Level Office Manager
Resume:
Andrea Hernandez
San Antonio, Texas
OBJECTIVE:
An entry level position in the medical field that will utilize my acquired skills and provide future career opportunities.
EDUCATION:
S.W. School of Business and Technical Careers
602 West Southcross, San Antonio, TX 78221
Diploma Graduate as a Medical Assistant
Southwest High School
San Antonio, TX 78002
Diploma Graduate May 1993
SKILLS:
Office manager: credentialing specialist, billing specialist, filing claims through our clearing house, working on denials and appeals from insurances, corrections on rejected claims from clearing house. Keeping up with payroll for staff. Dealing with patients outstanding balances. Posting all insurance payments, daily deposits on batches. Renewing all providers with re-credentialing applications. Keeping up with all new updates for CAQH for all providers. Making sure all provider’s certifications, DEA and DPS were up to date.
Posting insurance payments, collecting outstanding balances on patient accounts. Worked on insurance audits, hospital billing. Follow up on rejected claims to see why denial was issued. Calling for authorization and entering charges for 5 different hospital facilities. Helping providers with refills on medication for patients, calling on prior authorization for medication. Custodian of medical records. Collector on outstanding balances, making payment arrangements. Checking in patients, taking Vidal signs, drug testing, scheduling appointments. I handle all complains from upset patients, problem solving, helping with patients with suicidal thoughts situations.
Valant EMR – Medical Records and Filling
Bilingual – Insurance Claims Billing –ICD 9ICD-10 / CPT Coding
Medina Regional Hospital 08/16/2024 to present.
Cash posting and collections: duties are insurance posting and working on insurance correspondence. Monthly deposit and aging reports. Helping with insurance denials and corrections.
Psychosomatic institute of San Antonio 02/14/11 to 08/12/2024
Office Supervisor, manage office staff and providers. Payroll for all staff members. Dealing with patients complains and outstanding balances. Daily batches deposit and scheduling appointments, vital signs. Triage patients with suicidal thoughts. Billing for all 8 providers entering charges and icd-10 codes. Posting all insurance payments weekly. Updated new insurances contracted rates. Worked on daily hospital billing 5 different facilities. Credentialing all providers with different insurances and their re-credentialing enrollment. Call in refills on medication for patients and worked on prior authorizations.
WORK EXPERIENCE: Daughters of charity of San Antonio 05/15/2005 to 01/06/2009
Office Supervisor, manage front office staff. Greeting patients and visitors in a friendly and professional manner. Assisting with answering phones calls and scheduling appointments. Verifying patient’s insurance and entering new patient information. Helped enroll patients to be put on a sliding scale program. Took care of all patients complains in a professional and respectful manner. Worked on daily batches and reports.
REFERENCE:
Dr. Angela Velez 210-***-****
Jodi Roberts 210-***-****
Andrea Scott 210-***-****
OTHER:
Get along well with others, efficient worker accomplishing all tasks assigned, reliable, and have own transportation.
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