Test Automation Software Testing

Priya Chaney

https://www.linkedin.com/in/priyachaney/ +1-647-***-**** *****.******@*****.*** Toronto, Ontario SUMMARY

● Professional with over a decade of experience in product-based organizations, specializing in Quality Assurance, Data Analytics, and Project Management.

● Worked for banking and insurance fraud in Government projects and Large enterprises across America and Asia Pacific region.

● Expert in leading and managing multiple projects within a B2B SaaS product environment for digital identity, payments, credit scores and fraud management

● Proficient in creating and managing end-to-end (E2E), functional, and non-functional test plans for applications, leveraging Java,Selenium for automation QA to enhance testing efficiency and accuracy.

● Experienced in driving business process improvements through strategic test planning and execution, and skilled in CI/CD practices using Jenkins and API testing (REST and SOAP). SKILLS & INTERESTS

● Technologies: Kubernetes, Docker, Kafka (Messaging queues), AWS, Apache Tomcat, Websphere, Big Data, API (RESTful API/ Soap API)

● Programming & Databases: SQL, Oracle, Java programming

● Automation Testing & Frameworks: Selenium,BDD,Gherkin, Cucumber, Github, Postman, Jmeter

● Non-Functional Testing: Security, Volume, Performance Tuning, Load,NMON reports, System Failover testing, API non functional testing

● CICD DevOPs : Jenkins, ArgoCD

● Cloud Technologies: Azure, AWS

● Management Tools: Azure DevOPS, JIRA, Swift, and Confluence

● Methodologies: Agile, Waterfall SDLC

● Data Engineering: ETL Data Extraction, Data Integration, Data Manipulation

● Data Visualization & Reporting: Dashboards for Defect Tracking, Query Tools ACHIEVEMENTS

● Revenue & New Business Generation: Generated 24 million in revenue by developing and launching an innovative facial recognition application utilizing AI/ML models.

● Data Analytics Initiative: Led the development and deployment of advanced analytics models to optimize business operations in the banking sector, resulting in a 20% increase in operational efficiency and a 15% reduction in costs

● Innovation: Organized technical events, such as Hackathons and Make-a-thons, fostering innovation among over 150 participants and enhancing cross-team collaboration by 25%.

● Data Governance: Spearheaded the implementation of a comprehensive data governance framework, ensuring compliance with GDPR and data privacy standards (CCPA, ISO/IEC 27001) and improving data quality across the organization.

WORK EXPERIENCE

First National Toronto

Senior Project Coordinator Oct 2024-Current

● Managed large-scale deployments of a mortgage solution for top-tier banks, overseeing budgets exceeding $5 million. Delivered all projects on schedule and within budget, ensuring 100% compliance with client and regulatory standards.

● Directed end-to-end testing for mortgage solution deployments, ensuring seamless integration of premium collection and claims processing workflows. Achieved a 98% defect-free rate during production rollout through meticulous validation and testing strategies.

● Identified and mitigated key risks in insurance transaction workflows, including premium collections and claim payouts, reducing financial errors by 40% and safeguarding customer trust.

● Implemented a mentoring program (MCC - Model, Coach, Care) and spearheaded change management initiatives, empowering cross-functional teams to adapt to new processes. Increased project efficiency by 25% through structured knowledge-sharing practices.

● Collaborated with technical teams to enhance system capabilities for insurance-related workflows, enabling scalability for high-volume transactions. Delivered a 30% improvement in system performance and reduced processing times by 20%.

● Established and executed robust communication frameworks, delivering weekly and monthly reports to executive stakeholders.

Subex Limited Bangalore

QA Architect Oct 2020-Apr 2024

● Led a team of 15+ software engineers, driving the implementation of Agile methodologies and DevOps practices to enhance collaboration and delivery speed.

● Developed automation strategies that achieved 80% automation of scripts, significantly reducing testing time and enhancing software quality and reducing testing time by using Page Object Model using BDD, Cucumber, gherkin with Typescript.

● Proficient in leveraging AWS and Azure for data integration, ETL workflows, and deploying scalable solutions to enhance business processes.

● Conducted Accessibility for Ontarians with Disabilities Act (AODA) compliance testing using JAWS 2023 to ensure web and mobile applications adhered to WCAG 2.1 AA standards

● Orchestrated DevOps CI/CD practices, optimizing test coverage, enhancing data flow efficiency by 25% and ensuring alignment with customer requirements used Jenkins, ArgoCD.

● Planned, organized, and implemented testing efforts for large systems in banking and government projects, including GUI and non-GUI environments, executing systems integration tests, specialized tests, and user acceptance testing, resulting in a 20% reduction in post-release defects.

● Led quality improvement initiatives to implement defect prevention and early defect detection processes, including shift-left testing, static code analysis, and early user feedback, improving product quality.

● Developed functional test cases for API integration with third-party entities (REST Assured API & SOAP API), resulting in a 30% increase in test coverage Subex Limited

Test Lead / Senior Scrum Master July 2018 - Sep 2020

● Enhanced fraud detection and AML capabilities through strategic planning sessions, managed project timelines, and negotiated project scope, deliverables, and stakeholder expectations.

● Boosted fraud detection accuracy by 15% by leading a cross-functional team in validation and monitoring, strengthening financial security measures.

● Successfully planned and executed over 50 test cycles for a high-traffic banking platform, including resource allocation, risk assessment, leading to a 20% decrease in testing time

● Created an automation suite with GUI and backend automation using Java,Selenium with extent report. Achieved 80% of GUI System test cases

● Monitored scrum activities, conducted root cause analysis, and identified areas for improvement. Innovated processes to create team backlogs and scrum events.

● Utilized database technologies like Oracle, SQL Server, and MongoDB to manage and query data accessed via APIs (REST API and SOAP API)

● Mentored and enabled cross-functional teams in implementing best practices for version control, code review, and automated testing, resulting in a 20% decrease in production defects and a 10% improvement in overall product stability.

● Performed Non functional - performance analysis, evaluating impact on the overall product and ensuring alignment with non-functional requirements and improving product reliability, performance efficiency, and security.

Subex Limited

Test Lead/Scrum Master July 2016 - Jun 2018

● Formed and developed agile teams, fostering a culture of continuous improvement and increasing productivity.

● Developed and executed functional and non-functional test plans for both legacy and microservices products including API, Database, system performance, Proficient in WebSphere, Oracle, SQL.

● Led the specification, preparation, and execution of end-to-end tests for a major banking application, implementing advanced monitoring techniques that improved defect detection by 40% and ensured compliance with exit criteria

● Delivered projects for North American clients, overseeing the migration of legacy Billing and Payments systems to the latest web application. Identified and resolved bottlenecks, ensuring project completion.

● Collaborated with development to automate build, test, and deployment processes, leading to a 40% reduction in manual testing efforts and a 20% improvement in software quality using Java, Selenium, Jenkins

● Worked closely with security teams to implement and validate security measures such as OAuth, JWT, and API key authentication.

Subex Limited

Software Engineer and Configuration May 2011 - Jun 2016

● Led successful customer requirements sessions as a Subject Matter Expert,including North America clients, for UAT and production support, ensuring alignment with their business requirements.

● Streamlined execution resulting in a 20% increase in delivery speed. Innovated strategic testing methodologies, enhancing product quality and boosting customer satisfaction.

● Increased test coverage by 50% and reduced post-release defects by 30% through the creation of comprehensive automated test suites using Java, Selenium, TDD approach.

● Developed and maintained automated test scripts for API (REST and SOAP API) testing using tools such as Postman, SoapUI, and RestAssured.

EDUCATION

Nitte Meenakshi Institute of Technology

● Bachelor of Engineering

CERTIFICATIONS & TRAININGS

● Project Management Certification - By Google.

● Hire Right training and certification - ISO approved.

● Certified Scrum Master (CSM) - Scrum Alliance

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