June 2009 to July 2016
Alisha Crenshaw
Experience
Malone Staffing Agency
Food Service Worker
Louisville, KY
Performed opening and closing duties as assigned by management. Assisted in the preparation of food items according to recipes and instructions. Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas. Stocked supplies such as food, dishes, utensils, and cleaning materials. Ensured that all foods were prepared according to health department regulations. Responded promptly to customer inquiries regarding menu items or special requests. Prepared beverages such as coffee, tea, soda.
Received food orders from individuals and explained offerings. Maintained professional demeanor during interactions with customers and co-workers. Set up, restocked and cleaned dining areas.
Maintained order and cleanliness of work areas to conform with health codes. Performed variety of duties related to food service. Followed food safety regulations pertaining to sanitation, food handling and storage. Followed staff performance and service standards to deliver consistent and positive customer experiences. Acquired new skills to support team and further accommodate customer needs. Assembled and served meals according to specific guest requirements. Collaborated with team to deliver timely service of items. Maintained safe food handling practices to prevent germ spread. Rotated inventory to reduce waste and optimize freshness. Made meals in accordance with company standards and requirements. Ford Motor Company
Assembly Line Worker
Louisville, KY
Assemble the horn, hoses, push pins, torque screws, and assemble clips on the Super Duty trucks and Expeditions
Inspected finished products for quality assurance purposes. Ensured compliance with company policies and procedures at all times. Worked quickly and efficiently while maintaining high standards of quality control. Assembled components of a variety of products, adhering to production specifications. Upper Crust Catering
Catering Supervisor
LOuisville, KY
Organized and oversaw banquet setup, service, breakdown, and storage of equipment. Planned seating arrangements according to event requirements and customer preferences. Monitored inventory levels of all food items to ensure adequate supplies were available when needed. Louisville, KY 40210 - 502-***-**** - ****************@*****.*** - WWW: Bold Profile August 1998
Supervised and coordinated day-to-day activities of catering staff, including scheduling shifts and assigning tasks.
Interacted with guests on a regular basis to ensure satisfaction with meals served at catered functions. Resolved any complaints or concerns from customers regarding catering services provided. Directed food delivery and presentation to maintain catering operations. Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Trained new employees in proper meal preparation techniques, customer service etiquette, and safety protocols.
Education
National College of Business
Associate in Accounting: Business Economics
Louisville, KY
Skills
Warehouse Associate
Self Motivation
Relationship Building
Computer Skills
Customer Service
Conflict Resolution
Data Entry
Hospitality
Hand Tools
Food Preparation
Teamwork and Collaboration
Safety Procedures
Hand-Eye Coordination
Product Assembly
Product Inspection
Manufacturing Experience
Hand and power tools
Logistics
Manufacturing
Repetitive Work
Quality Inspections
Awards
Industrial Readiness Certificate Program, 02/01/17, Completed 3 IRCP courses for future Apprenticeship opportunities
Exemplary Attention to Detail, 09/01/15, Certificate for exemplary teamwork, creativity, leadership, innovation, and achievements
Certifications/Licenses
Driver's License
Forklift Certified Exp.6/2026
Certificate of Completion for the UAW-Ford Industrial Readiness Certificate Program(02/06/2017) Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Accomplishments
Presented with a certificate of Recognition for "Attention To Detail Quality" from attending Supervisor Nik Nikoloa. October 06,2017
References
References available upon request.