Food Service School Nutrition

SUSAN ROBERSON

Chester, VA • ************@*****.*** • 804-***-****

PROFESSIONAL SUMMARY

Results-driven professional with 30 years of administrative experience in K-12 school systems and higher education. A problem-solver with a positive and forward-thinking mindset, driving positive outcomes. Well adept in implementing novel approaches to challenges creatively. Proven ability in building strong relationships and fostering productive partnerships. OPERATIONS EXPERIENCE

Director, School Nutrition Services 2009-2022

Richmond City Public Schools Richmond, VA

Manages nutrition operations for district with 50 service locations and 240 staff. Plans and implements programs to meet regulatory and nutritional requirements for 24,000 enrolled students.

• Oversaw day-to-day operations of school cafeteria programs to ensure meals are provided by deadlines

• Evaluated student services provided by the cafeteria with managers

• Collaborated with school administrative team to implement communication program including promotional activities

• Communicated weekly with food supply vendors to ensure compliance with USDA program guidelines

• Developed and maintained written procedures for all food service operation Area Supervisor 2007-2009

Fulton County School System Atlanta, GA

Implemented program standards Alpharetta/Milton Cluster. Interpreted Federal, State, and local policies to principals and managers. Acted as liaison between the School Nutrition Department and School Principal.

• Monitored purchases of food, supplies, and equipment for local schools

• Evaluated food service operations, including preparation/service and sanitation/safety to comply with standards

• Coordinated safety standards and controls in the food service area with individual schools

• Identified and facilitated replacement of large and small equipment Nutrition Specialist 2003-2007

Virginia Department of Education Richmond, VA

Administered federal child nutrition programs at the state level to School Food Authorities in central Virginia. Provided leadership and assistance to over 200 school nutrition programs and food service management companies.

• Conducted routine on-site needs assessment to evaluate school compliance with all federal and state regulations

• Composed written reports including observations, findings and recommendations for program improvement

• Provided on-site technical support and services to SFA director

• Identified deficiencies and recommended and approved corrective action plans for nutrition programs

• Conducted on-site Federal Program Monitoring reviews (CRE), throughout the State of Virginia to determine compliance with Federal and state regulations and requirements

POLICY MANAGEMENT EXPERIENCE

Director, School Nutrition Services 2009-2022

Richmond City Public Schools Richmond, VA

• Implemented Federal, State, and Local Board of Education policies

• Compiled, maintained, and filed all reports, records, and other documents required

• Regulated measures to protect food sanitation and safety in school cafeterias, lunchrooms, and warehouses

• Conducted training programs to promote safe food handling and a safe work environment Area Supervisor 2007-2009

Fulton County School System Atlanta, GA

• Ensured compliance with USDA National School Lunch and Breakfast Guidelines

• Conducted routine program reviews in assigned schools and recommended strategies for program improvement Nutrition Specialist 2003-2007

Virginia Department of Education Richmond, VA

• Provided technical assistance to ensure school compliance with federal and state regulations

• Attended professional development programs to stay updated on federal and state policies and regulations SUPERVISORY EXPERIENCE

Director, School Nutrition Services 2009-2022

Richmond City Public Schools Richmond, VA

• Supervised and evaluated 4 area supervisors and 10 central office staff employees

• Provided administrative guidance to 50 cafeteria managers and 200 food service staff members

• Prepared and reviewed job descriptions for food service department positions

• Developed trainings and improvement plans for food service operations Area Supervisor 2007-2009

Fulton County School System Atlanta, GA

• Determined local school staffing allocation and participated in hiring and evaluating employees

• Referred applicants from pool to manager and principal for interview; recommended candidates for employment

• Conducted in-service training and staff development for cafeteria managers, food service workers, and cashiers

• Trained staff, including manager interns on USDA tools, including Purchasing Guide, Planning Guide, and Standardized Recipes

• Provided on-the-job training for child nutrition program, including work scheduling, equipment uses and care, food production, nutrition, and sanitation

Nutrition Specialist 2003-2007

Virginia Department of Education Richmond, VA

• Organized quarterly management and communication skill training workshops for 20 program directors

• Developed and conducted training for state-wide American School Food Service Association conference workshops BUDGET MANAGEMENT EXPERIENCE

Director, School Nutrition Services 2009-2022

Richmond City Public Schools Richmond, VA

• Developed and administered $18M budget for operation of school nutrition services department

• Implemented cost-effective food procurement and inventory system, meeting federal and State Education Agency standards

• Created formal bids and made recommendations for awarding of contracts for school board approval

• Approved and forwarded invoices and purchase orders for food service to accounting department

• Managed inventory and stock control program for food, equipment, and supplies Area Supervisor 2007-2009

Fulton County School System Atlanta, GA

• Analyzed monthly financial reports and oversaw tracking of weekly invoices of assigned schools Nutrition Specialist 2003-2007

Virginia Department of Education Richmond, VA

• Analyzed operational and financial status of assigned SFA, and identified corrective actions

• Calculated potential fiscal action for reclaim

ADDITIONAL EMPLOYMENT

Senior Administrator, Impacting Your World Christian Center, Philadelphia, PA District Food Service Supervisor, Downingtown Area School District, Downingtown, PA Coordinator of Food Service, William Penn School District, Lansdowne, PA District Supervisor, Philadelphia School District, Philadelphia, PA Assistant Director of Food Services, Bishop College (Paul Quinn College), Dallas, TX PROFESSIONAL MEMBERSHIPS

American Dietetics Association School Nutrition Association AWARDS AND RECOGNITIONS

$45,000 Award - Patrick Lehey Farm to School Grant EDUCATION

Bachelors of Science, General Dietetics, Tuskegee University, Tuskegee, AL ServSafe Certification

SUSAN ROBERSON – page 2

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