Customer Service Pharmacy Technician
Resume:
Summary
Quickly and correctly applied critical information when dealing with patients, customers, and coworkers to ensure accuracy and patient satisfaction
Certified pharmacy technician with 10 years of experience Full understanding of medication administration while maintaining a safe, professional environment Certified call center representative with [x] years of experience providing excellent customer service to complex customers
Customer service representative able to resolve customer concerns and problems quickly and efficiently Proven track record of multitasking, attentiveness and courtesy Experience
Pharmacy Technician
Walgreens • College Station, TX
12/2011 - 12/2015
Maintained education records of medication supplies and ensured the consistency of all records Communicated with clients regarding medications and suggested additional treatment options when appropriate Prior Authorization Coordinator
Walgreens • College Station, TX
12/2011 - 12/2015
Provided customer service by delivering medical information, including assisting insurance information. Offered strong customer service skills, keeping customers satisfied and assisting with prior authorization online. Provided customer service and was involved in patient assistance. Pharmacy Technician/ insurance verification
Walgreens • Orange, TX
12/2005 - 12/2010
Provided technical assistance to the pharmacy manager and client and implemented management processes to ensure accurate medication management
Maintained education records of medication supplies and ensured the consistency of all records Performed scheduled medication pick-ups, verified accuracy of stock, and filed inventory reports Skills
Pharmacy technician experience, Clinical pharmacy experience, Pharmacy software, Computer skills, Customer service, Communication skills, Management, Documentation review, Time management, Phone etiquette Shelly Scales
********@***.*** / 409-***-**** / 2089 Ravenstone Loop, College Station, TX
Contact this candidate