Quality Control Operations Manager

Michael D. Longnecker

MICHAEL D. LONGNECKER

Columbus, OH

614-***-**** *************@*****.*** www.linkedin.com/in/mdl

Operations Manager, Military Veteran with a Secret Security Clearance, 20+ years of proven experience in leadership, personnel and project management, HR strategies, talent acquisition, systems, tactics, and procedures in support of organizations of up to 100 personnel for domestic operations. Extensive knowledge of a variety of HR functions, including employee relations, recruiting, training and development, conducting reference checks, quality control, analysis, HR policies, and procedures. Adept at performing tasks under short deadlines ensuring proper execution of duties with the utmost quality. In-depth experience at managing risk upon multiple lines to protect assets, property, facilities, equipment, and vehicles valued at more than $1M. Force Protection, operations, and planning. Brings a wealth of hands-on experience with over 11 years as an Infantry Soldier. Held leadership positions such as Infantry Platoon Sergeant, Squad Leader, Sniper Section Leader, and Machine Gun Team Leader.

Summary of Qualifications:

Evaluating organizational goals and analysis of historical trends to establish strategic direction

Provide guidance, counsel or instructions to leaders and employees on goals and administrative matters

Creating job requisitions, screening applicants, and conducting screening interviews

Operational planning, training and problem solving in support of an organization’s hiring goals

Use and analysis of recruiting systems, identifying possible improvements that enhance operations

Effective verbal and written communication skills; interpersonal and relationship-building skills

PROFESSIONAL EXPERIENCE

United States Army – (May 2004 – July 2024)

Senior Staff for Recruiting Operations- Columbus, OH (Mar 2023 – July 2024)

Columbus Army Recruiting Battalion, Columbus, OH

Primary responsibility is managing a new lead and referral system. Briefing senior officers on current statistics and standings. Building PowerPoint presentation slides and providing guidance to subordinate company command teams to increase the programs efficacy. Secondary responsibilities include but are not limited to assisting in other daily briefings, analysis of recruiting statistics, quality control of application packets for special recruiting programs, support training team where needed, and assisting the VRS (Virtual Recruiting Section) in its recruiting efforts. My daily responsibilities require me to use MS Excel, MS PowerPoint, MS Word, MS Teams, and ATS (Applicant Tracking Systems).

Community Recruiting Office Manager (Aug 2021– Mar 2023) Columbus Ohio Army Recruiting Company

--Trained a junior recruiter for one year resulting in them becoming the top recruiter in the brigade for three quarters in FY 23.

Assist in managing 7 recruiters. My primary responsibility was to push production by conducting daily In Progress Reviews (IPR). Assume all responsibilities of the Station Commander in their absence. Perform quality control checks on applicant packets, process background checks, and obtain medical records. My duties also included planning and executing short and long-term recruiting events, activities in high schools, colleges, vocational schools, and career fairs. I oversaw and regularly participated in interviews with the recruiters to ensure “Red Carpet Treatment” of all applicants and gave training on shortfalls including on the spot corrections. I was also responsible for full spectrum recruiting. Advanced skills with Applicant Tracking Systems (ATS).

Community Recruiting Office Manager (Aug 2017 – Aug 2021)

Greenville South Carolina Army Recruiting Company

Michael D. Longnecker

Led an Army recruiting station in an area covering over 790 square miles. Supervised up to 7 individuals at two geographically dispersed locations of over 50 miles. Responsible for professional development, morale, health, welfare, and training. As the manager (Station Commander) my responsibilities included but were not limited to conducting secondary interviews, maintain quality control on applicant’s packets, ensuring system discipline with our ATS, provide weekly progress updates to superiors, conduct daily IPR’s with subordinates, develop and maintain relationships with community partners, provide monthly developmental counseling’s, and complete annual evaluations. I was also responsible for maintaining reports of facility maintenance and upkeep of government vehicles. As a successful Station Commander I demonstrated excellent skills in strategic thinking, problem solving with short deadlines, superb interpersonal and communication skills.

Recruiter (Sep 2015 – Aug 2017)

Greenville South Carolina Army Recruiting Company

Identified, processed, and contracted qualified applicants into the U.S. Army. Conducted daily interactions with applicants and their families to determine eligibility and preparedness for military service. Assumed liaison duties between the Army and the local community through high school classroom presentations, local event participation, and promotional opportunities while cooperating with local businesses and community leaders. During the enlistment/ onboarding process we maintain contact and follow up on a regular and continuous basis until they ship to basic training. Additional responsibilities include finding opportunities for classroom presentations and table setups in high schools, vocational schools, community colleges, universities, and career fair events.

Infantry Soldier (May 2004 – Sep 2015)

Ft. Campbell, KY; Ft. Stewart, GA; Camp Frank D. Merrill, GA; Ft. Bragg, NC; Ft. Benning, GA

My career as an Infantryman is spread across 5 duty stations and 2 combat tours to Iraq. As an Infantryman, I attained the rank of Sergeant First Class (E-7). As a senior Non-Commissioned Officer, I display very strong skills in team building. I am adept at delegating tasks and selecting the right person for the job. I am required to make critical decisions under pressure, often in complex and rapidly changing situations. I possess effective communication skills, and can clearly convey instructions, expectations, and objectives to subordinates. I played a key role in training and developing soldiers withing my unit. I assessed individual strengths and weaknesses, provided constructive feedback, and facilitated professional growth.

Army Schools/ Training Completed/ Education

•American Military University (Degree not yet obtained)

•Army Recruiting Station Commander Course

•Army Recruiting School

•Army Ranger School

•Army Airborne School

•Army Air Assault School

•Sexual Harassment Assault Response & Prevention (SHARP) Advocate

•Technical Transportation of Hazardous Material

•Non-Lethal Capabilities Class

•L.I.N.E. Combative Instructor Course

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