Quality Assurance Life Cycle
Resume:
Usha Vasvani
***********@*****.***
PROFESSIONAL SUMMARY:
over 15+ Years of industry experience in Software Quality Assurance of multi-tier web, mobile, and API Testing and standalone client/server commercial database applications.
Involved in complete QA life cycle testing using manual and automated testing
Extensive experience in ETL/Data warehouse backend testing and BI intelligence reports testing
Proficiency in the grey box, black box, integration, functional, GUI/usability, user acceptance, and regression
Extensive experience and knowledge in Testing lifecycle and core Testing Techniques using different test approaches, Requirements / Functional Analysis, Test Planning, Test Estimation, Test Preparation, Test Execution, Test Reporting and Defect Management
Experience in CI/CD pipelines using Docker, Jenkins, Git
Strong Structured testing knowledge and thorough understanding of quality, Assurance testing methodologies & concepts, demonstrating deep knowledge and hands on experience mainly with Functional and Automation testing across web and Mobile applications
Well-versed with writing complex SQL queries for backend testing.
Experienced in diversified business domains including Payment, Banking, Financial, Social Networking, Search Engine, Health Care, eDiscovery, eCommerce, Advertising, Education etc.
Worked with Zelle Payments network run by private financial services company owned by banks Wells Fargo, Bank of America, JPMorgan Chase, U.S. Bank and PNC Bank
Areas of Expertise: test development, scheduling, and execution, Agile, SCRUM, SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle), QA standards and testing strategies
Ready to explore and break any application to make an excellent quality product
Well versed with Handling Elements in Selenium WebDriver
Led high-performing testing team of 8 members for large scale cross functional projects consisting of various web applications and web services
Involved in Regression Testing using Selenium
Conduct manual and automation testing using Appium, Selenium, and Xcode
Experience in collaborating with cross-continent QA teams to drive better results and working experience with Offshore QA Team.
Completed a three-day Cloud Bootcamp MultiCloud training, gaining proficiency in Google Cloud and AWS Cloud.
PROFESSIONAL SKILLS:
Plataformas: Windows 7/8/10, Mac OS X, iOS, Android OS, Linux
Test-case & Bug Tracking Tools: Jira, Bugzilla, Quality Center, TestRail
Testing Tools: Selenium WebDriver, Selenium IDE, JUnit, TestNG, Firebug, SoapUI, Maven, RESTAPI (REST Client), Postman
Languages: HTML, XML, Java, JavaScript, JSON
Databases: Oracle, Microsoft SQL Server, MySQL
Database Tools: Toad, Microsoft SQL Server Management Studio (SSMS)), MySQL, Oracle
Browsers: Internet Explorer, Firefox, Chrome, Safari
Version Control : Tortoise SVN, Jenkins, GIT, Github
Network Protocol : TCP/IP, HTTP, HTTPS, VPN, SNMP, FTP, Telnet
Cloud Platform: AWS, salesforce, Google Cloud
Work Authorization: US Citizen
PROFESSIONAL EXPERIENCE:
Callisto Media, Oakland, CA Jan’20-July’23
Project Name: Google AdWords API Integration
Description: It combines Google AdWords, Bind Ads, Analytics, Facebook, DoubleClick and call tracking into ne beautiful interface allowing you to monitor.
Involved in Test planning, Requirement Analysis, Test Case Creating, Defect Tracking and TC execution via TestRail Management tool.
Managed more than 20 research projects to completion through scoping, scheduling, data tracking, and communication with analysts and stakeholders.
Maintained and updated weekly status reports on all R&D projects and initiatives for upper management.
Performed and conducted usability testing, rapid iterative usability testing and in-depth validation
Involved with Full bug life cycle from finding bug to closed defects in production.
Write easy to reproduce bug reports, log defects into bug tracking system, verified bug fixes.
Involved in Agile & Sprint Cycle.
Attend Daily Stand-Up Meetings, catch up on any progress or new test requests for daily testing.
Created a Traceability matrix to keep track of changes in requirement to that of the testing efforts.
Designed and documented REST/HTTP APIs using Postman, including JSON data formats.
Proficient with Rest APIs, web & Database testing.
Used Microsoft team for Meeting whenever required for the projects.
Extensive experience in manual testing the ETL and Business Intelligence Applications.
Applied Google Cloud extensively for handling report uploads and downloads to Data Warehouse, demonstrating expertise in cloud-based data management and validation.
Helped the developers to troubleshoot production bugs.
Monitored Splunk logs and helped the developers to fix the issues in their code.
Created Test cases Using Element locators and Selenium Webdriver methods.
Involved with data warehousing applications directly responsible for the extraction, Transformation and loading of data from multiple sources into Data Warehouse.
Part of Hiring Panel for QA competency in Callisto Media.
Provided detailed reporting to the engineering team by using Dev Tools and debugging facilities to uncover Business Logic and REST API-related bugs.
Early warning Inc, San Francisco, CA Mar’16–Nov’19
Sr. QA Engineer
Project Name: Zelle (P2P) Payment
Description: The Fast, safe and easy way to send money to friends and family within minutes, using only an email address or U.S. mobile number by combining our deep experience in authentication and fraud prevention with the largest financial institution- delivered digital payment system in the United States.
We build Reliable, Scalable and Creative P2P/B2C Payment Systems, worked on different projects such as “Zelle”, “Share Directory”, Authentify-Integration, etc.
Performed and conducted usability testing and more in-depth validation of “Zelle” Product
Zelle Payments Network run by private financial services company owned by banks Wells Fargo, Bank of America, JPMorgan Chase, U.S. Bank and PNC Bank.
Working in Agile & Scrum Methodology, communicate with the Product Owner, Developers and QE team members to discuss requirements, technical specifications, known issues, defects and automation framework.
Attending Daily Stand-up meeting to provide daily progress status Also arranging various meeting with team members to calculate capacity, assign workload, set automation goal and to discuss about number of Testcases execution, defects status and automation progress during sprint.
Ability to understand & analyze business processes & workflows with the objective of providing recommendations for the best use of technology to improve the process.
Involved in execution of Appium Automation Test cases and identified the failed test cases on daily basis.
Used Postman & SOAPUI for rest service testing.
Implemented automation scripts for mobile testing using Appium for Android and iOS Applications.
Developed automation scripts for Mobile Native applications on iOS and Android Platforms using Appium and Java.
Created automation test scripts using Selenium WebDriver using TestNG framework for automation testing.
Used Jira for Bug Tracking system and TestRail for test Cases Management.
Every Release smoke testing was done in iOS devices like iPhone 6s,6s+,7, 8, XE and Android devices like Samsung 7s,8s,9s and Motorola devices.
During the project cycle, I covered Sanity testing, Functional testing, Regression testing, End to End testing, Performance testing and Acceptance testing on different environments such as QA and Production.
ClearXchange(Merge with Early Warning), San Francisco, CA Aug’15 – Mar’16
Project Name: clearXchange ONS Trial Deposits Design
Description: Part of ON 2.0 project out-of-network site (ONS) application will start using trail deposits to validate ON user access to the account.
QA Engineer
Worked in Agile methodology, communicate with the team members and discuss requirements, technical specifications, known issues and defects.
Testing includes attendance in design meetings, preparation of acceptance criteria, test-case scenario, test plan, testing strategy, bug verification and sign off.
Developed regression and integration test suite, executed test-cases.
Executed Test-cases through Selenium test scripts, REST API and UI.
Wrote scripts and test cases, troubleshot issues, raised defects, verified and fixed.
Wrote defects for the functionality outage; collected data on issues for Development Team to reach root-Cause-Analysis.
Reported the Requirement Defects on basis of functionality.
Presented white board training & passed on knowledge to new hiring as well as team members.
Open Text Inc, San Francisco, CA Jun’14 – Aug’15
Sr. QA Engineer
Developed test-cases, test scenarios, test plans, regression and integration test suite, and supported release activities while working close with the Scrum team in an Agile environment.
Wrote easy-to-reproduce defect reports, monitored their status to fully resolve issues per user acceptance criteria.
Developed functional, non-functional, negative, and usability test cases for several types of handheld devices covering multiple iOS and Android platforms.
Presented final Test reports to the Development and Managerial Staff.
Involved in creating automation scripts including regression suite using Selenium Web Driver with Java and TestNG; executed automated Selenium scripts and reproduced failures manually.
Apt at using Firebug to find Xpath, CSS Path and ID for identifying Elements on Browser.
Wrote complex SQL queries for backend testing to help with manual / automation testing.
Used Jira for User Stories and Bug Tracking system.
Involved with installation of Apache tomcat, MySQL for Appwork Gateway.
Guidance Software, San Francisco, CA Mar’11 – Mar’14
Sr. QA Engineer
Wrote test cases and test plans for Version R4 and R5 of eDiscovery review platform.
Responsible for testing and certifying the diverse ED Software Components being used to process unstructured data.
Compare the data of QA Environment and Production environment during regression testing in each Release.
Manage Offshore QA Team and assign work on regular basis.
Developed test-cases, test scenarios, test plans, regression and integration test suite, and supported release activities while working close with the Scrum team in an Agile environment.
XA.net, San Francisco, CA Nov’09– Mar’11
Senior QA Engineer
Set up QA Environment, Process, methodologies and was the first Senior QA Engineer in this company
Handle multiple projects at the same time with tight deadline of the projects
Wrote Test Plan, Test Cases, Checklist of various projects without any Functional Spec
Performed Data warehouse testing to write complex SQL queries to test from Raw, Staging and Cube level Tables data and verify Jasper reports in Admin UI and Client Portal
Data migration testing between old and new database tables
Data migration scripts testing of various important tables, comparing data after and before data migration
Testing reports data, campaign performance calculations using excel functions.
Assigning and managing bugs via Bugzilla system
Comparing reports and data between various tables during data load using Excel and queries
Support business team with various daily reporting issues or functional issues
Educate business users about XA technology and product and support any production issues
Monitor, analyze, report, and escalate any production issues daily
Testing data integration between various external systems like RMX and Google AdX to and from XA framework
Deployed the Build Scripts in QA Environment Every day
Verify logs while testing User Acceptance, Functional and Regression testing in QA Environment
Performed the Security Testing of Client UI and Admin UI i.e. https
Smoke check in production and QA Environment after each Release or Patch
Communicate with Developers and Business Team
Provide Proper Training to Junior QA Engineer and assign work time to time
Regularly verified bugs in QA and production environment in a timely manner to provide summary and detailed report to the manager
Provide weekly Report of QA activities to the Product Manager
HP, Cupertino, CA Jan’08 – Nov ‘09 Lead QA Engineer
As a lead of multisite QA team (US & China), Developed test strategies after reviewing product requirements and detailed use cases. Assigned Work to junior QA members.
Wrote detailed test plan & test case documents of HP’s latest TouchSmart multimedia notebook.
Communicated test plan and test cases to rest of the team and project manager. In addition, generated test status reports/defect reports regularly for the Product management
Coordinated the testing activities: prioritizing, scheduling, assigning work to QA staff, and led weekly QA bug triage meetings with developers
Used the QTP Automation Tool for Regression Testing of TouchSmart UI
Stress tested with 200 virtual users' requests using LoadRunner
Regularly performed bug verification for bugs in QA, stage and production environment in a timely manner to provide summary and detailed report to the manager
Cisco Systems, San Jose Dec ‘07– Oct ‘09
Software QA Engineer
Participated in complete QA life cycle activity. Understanding functional specification, integration documents, UI and usability specs, to create comprehensive master test plan along with test case doc for Cisco social media Portal for both administration and consumer sites.
Carried out module & integration testing, white/black box testing, bug reporting, tracking. Extensively used "Clear Quest" bug reporting system. Worked closely with developers for bug triaging; regularly updated QA and project manager on the progress report of QA activities highlighting high priority bugs and issues.
Involved in creating various system Load tests using LoadRunner to bombard the consumer site with 200 virtual users’ requests.
Created Web based GUI Automation testing scripts through the Selenium IDE Automation Tool for both administration and consumer sites. Created automated test suite. Used Visual Source Safe as a version control system to manage complete test suite for various modules
Written many SQL queries to test backend database
Medem, Inc., San Francisco Jul’05-Nov’07
IHealthRecord & YPOL
Senior QA Engineer
Together with leading health care partners, Medem has established the premier physician-patient communications network, designed to facilitate online access to information and care for more than 90,000 physicians, their practices and their patients, while saving patients time and money and helping physicians generate revenue.
Medem is a Web based Tool Connecting Physicians and Patients online.
Contribution:
. Conducted Functional Testing of version 3.0 and 3.1 for Medem, Inc.
. Check the database to verify the Functionality of version 3.0 and 3.1
. Load Testing using 100 Vuser.
. Developed and Maintains test scripts to ensure validation of functionality.
. Evaluate existing test plans/procedures and create new test plans.
. Implement QA Processes & participate in defining product release process.
. Write Test plan and test cases for Diabetes 2.0 project.
. Database performance testing via SQL profiler.
. Create Diagrams of various Documents via VISIO
From 2005 till 2011 Worked on below companies
Visa, Ask Jeeves, Altercative, Education Financial companies.
Worked with all above various clients and details will be provided upon request
QUALIFICATION / EDUCATION:
Masters in accounting- M.S. University, India
Diploma in Computer Science - Indo German Institute, India
Core Java Course - De-Anza College, Santa Clara, CA.
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