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Health Care Support Worker

Location:
Seagrave, Leicestershire, United Kingdom
Posted:
January 23, 2025

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Resume:

MERCY MUTOWA

CONTACT

074********

***********@*****.***

** ***** **** ****,*******

e, Loughborough, LE12 7LX

United Kingdom

PROFESSIONAL SUMMARY

. Compassionate Healthcare

support worker dedicated to

non-discriminatory care

practice. Competent in handling

client's household finances,

bills and running errands. CPR

certified to stay calm and help

in medical emergencies.

. Caring Health Care Assistant

with excellent health care and

community education

expertise. Nursed patients to

health through therapeutic

conversations and sessions.

Skilled in physical, emotional

and psychological support.

. Caring health care

professional dedicated to

personalised support and

quality patient care. Supportive

of individual with severe

limitations and willing to help

with diverse needs.

Understands importance of

following protocols, maintaining

patient privacy and delivering

quality care.

. Skilled Healthcare trained in

different treatment techniques

and procedures. Diligent about

monitoring patients and always

EXPERIENCE

HEALTHCARE SUPPORT WORKER Aug 2023 Current

Leonard Cheshire Disabilities, Loughborough, United Kingdom Administered medication with rigorous checks and record-keeping to protect patient safety.

Assisted in care of residents' physical environment including cleaning, vacuuming and sanitising.

Worked in partnership with service-users identifying activities to support agreed health outcomes.

Administered prescribed medication within trust medicines management policy.

Maintained effective infection control as well as safe moving and handling practices.

Assisted residents with hoisting to wheelchair and riser recliner. Maintained thorough and up-to-date nursing care records in line with company standards.

Maintained a safe working environment by reporting all clinical incidents and near misses to qualified nursing staff. Undertook routine duties on behalf of residents including help dressing, showering and toileting.

Provided care for residents over a 24-hour period day and night with compassion and professionalism.

Took appropriate emergency action including first aid while informing nurse practitioners on duty.

Monitored and recorded conditions of residents requiring long-term ventilation.

Attended to personal care of residents, maintaining dignity and promoting independence.

Provided personal care, continence management and assistance with mobility for service users.

Promoted healthy lifestyle habits and holistic illness prevention with families, carers and fellow service providers.

Monitored and assisted residents' with diet and fluid intake maintaining compliance with CQC specifications.

Empowered patients by providing choice during mealtimes and encouraging independence during personal care routines. Assisted with ambulation and moving less-mobile residents at appropriate points in the day.

Gave support and advice to carers, friends and family of service users while maintaining appropriate confidentiality. HEALTHCARE SUPPORT WORKER Feb 2023 Jul 2023

Almag Healthcare, Leiceistershire, United Kingdom

Provided care for residents over a 24-hour period day and night with compassion and professionalism.

Developed detailed care plans for patients with acute mental health needs, including Personality Disorder and Autism Spectrum ready to deliver personalised

care. Experienced in hygiene

and mobility assistance.

. Focused Healthcare support

worker, bringing more than 10

years of experience to work

environment. Communicates

effectively with staff and

customers and works tirelessly

to achieve quality standards.

Comfortable working in

high-pressure, deadline-driven

environments.

. Fast-learning, results-oriented

employee, utilising

organisational skills to drive

business goals. Possessing

exceptional problem-solving

and analytical skills. Works

effectively and efficiently in

high-performing teams.

SKILLS

Safeguarding

Enteral feeding

Safeguarding of children and

vulnerable adults

Meal and drink service

Hazardous waste disposal

Residential cleaning

Patient wellbeing checks

Patient assessments

Infection Control

Ethical decision making

First Aid

Personal care assistance

Medicine dispensing

Equipment cleaning and

sterilisation

Family liaison

Hoist operation

Suctioning

Resident washing and

dressing

Infection prevention and

control

LANGUAGE

Disorder diagnoses.

Specialised in supporting elderly people with learning disabilities to live balanced and rewarding lives.

Documented all tasks carried out with residents using Care Control monitoring system.

Administered medication with rigorous checks and record-keeping to protect patient safety.

Provided personal care, continence management and assistance with mobility for service users.

Undertook training and continuous assessment of clinical skills to enable delivery of care to children with complex health needs. Undertook routine duties on behalf of residents including help dressing, showering and toileting.

Use of hoists when transferring residents from one point to another. HEALTH CARE ASSISTANT Jul 2021 Jan 2023

Chiredzi General Hospital, Chiredzi, Zimbabwe

Expanded clinical knowledge to assist with wider team targets and diverse patient needs.

Supported patients and provided companionship.

Promoted patient health and wellbeing by employing active listening and an empathetic tone.

Provided palliative care for patients and engaged with families sensitively.

Monitored patient progress and checked temperature, pulse and respiration regularly, keeping accurate records to support tracking and diagnosis.

Served modified texture diets to patients with disability, along with PEG feeding.

Supported nurses with clinical triage by monitoring patients and providing initial treatment.

Distributed and maintained equipment in patient ward. Assisted with patient health assessments and ongoing monitoring of conditions.

Cared for named patients, including patients with limited mobility. Maintained patient safety and minimised risk in accordance with relevant policies and procedures.

Provided adequate patient comfort and attended to patient needs. Changed and distributed linen swiftly to support sterilisation and comfortable bedding for patients.

Communicated effectively and empathetically with patients, relatives and carers, providing regular information. Aided nurses and doctors with procedures and patient care plans. Managed general household chores and duties.

Managed and maintained Personal Protective Equipment (PPE), including provision, ordering, availability and ensuring correct usage by staff.

Assisted patients with limited mobility with grooming and feeding to enhance health and wellbeing.

Displayed good communication with an enthusiastic approach to the provision of quality care delivery.

Prepared and maintained treatment areas to enable streamlined treatment and strong hygiene.

English, Intermediate (B1)

EILTS

EDUCATION

DIPLOMA IN CARE GIVING - CARE GIVING Jan 2023

Alison, United Kingdom

Diploma Certificate in care giving

GCSES - ORDINARY LEVEL Nov 2003

Pamushana High School, Masvingo, Zimbabwe

Student Government.



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