Hayesville, NC ***** 706-***-**** *.********@****.***
TERESA THOMAS
PROFILE SUMMARY
EDUCATION
An accomplished leader with proven excellence in optimizing daily operations in varied environments, including retail, hospitality, construction, and automotive industries. Adept at identifying strengths/weaknesses of ongoing processes, customizing solutions for process improvement, and cost-efficient management of capital resources and inventory. Skilled in opening communication channels for effective team collaboration to channel productivity.
High School Diploma 1984
General Studies
ACT Travel School 1988
Travel & Hospitality
PROFESSIONAL EXPERIENCE
Media Representative
Clay County Historical & Arts Council Hayesville, NC 2022 – Present
Create and implement social media marketing strategies to align with business goals.
Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news).
Monitor and respond to comments and direct inquiries on social media platforms.
Owner
Keyz Karaoke Marathon, FL 2015 - 2019
Increased client outreach through effective marketing strategies to address the differentiating factors and engage the target audience.
Improved client satisfaction and retention by ensuring superior services tailored to their needs.
Retail Parts Pro
Advance Auto Parts Marathon, FL 2016 - 2018
Established prompt responses to inquiries from diverse clientele through walk-in, telephone, and online channels, consistently exceeding sales targets by providing accurate information about automotive systems and parts.
Played a pivotal role in resolving automotive issues, ensuring customer satisfaction.
Utilized advanced sourcing techniques to procure parts from multiple locations, including special orders, FDO (Factory Direct Order), and Second Source, optimizing inventory management and customer service.
Provided valuable support to the General Manager by assisting with reports and facilitating efficient ordering processes, contributing to streamlined operations.
Field Technician
Trico Mechanical & WST Industries Raleigh, NC 2011 - 2012
Conducted field inspections and performed repairs or rebuilds on paper mill components as part of annual preventative maintenance.
Utilized welding, grinding, cutting, and fabrication techniques as needed for site-specific repairs.
Document Control Coordinator / Misc. Steel Foreman / Rigger
Flores Welding, Inc. Raleigh, NC 2007 - 2010
Managed document control process, including bid invitations, project research, and plan distribution, facilitating efficient Estimator collaboration.
Prepared quotes for bids and oversaw project execution post-award, ensuring site planning, crane operations, and compliance with safety standards.
Developed and maintained company website, payroll disbursement, and received new hire applications.
Supervised a team of 8, ensuring OSHA compliance, daily reporting, and coordination between erectors, fabricators, and contractors.
Oversaw equipment rentals, received steel deliveries, and conducted safety meetings, supported project timelines.
Interpreted blueprints, conducted quality checks and met erection deadlines and project specifications.
Store Manager
United Energy Raleigh, NC 2001 – 2003
Management of entire store operations, personnel hiring/training, payroll, account reconciliation, vendor receiving/invoicing and ordering, maintaining change for time-lock safe, daily bank deposits, compiling daily reports, implementing loss prevention procedures.
ADDITIONAL EXPERIENCE
Bartender
Mama Rabbit's Motor Lounge
2012 - 2015
Bartender
Vick's Bar
2003 - 2007
PROFESSIONAL SKILLS
Technical: Microsoft Office: Windows, Word, Works, Outlook Express, Excel, PowerPoint, FTP Site file transfers
Website Creation
Trades: Welding, Grinding, Fabrication
Accounting: Payroll Disbursement, AP/AR, Account Reconciliation
Construction: Project Management, Field inspection, repair, preventative maintenance, Bid Preparation, site plan preparation, OSHA/Safety documentation, Safety Equipment Handling, Blueprint Reading & Comprehension
Store Operations: Hiring/Training, Vendor Receiving/Invoicing, Loss Prevention, Inventory Management, Cost-Efficiency
Operations Management: Cross-functional Leadership, Process Improvement, Customer Engagement, Attention to Detail, Informed Decision-Making, Relationship Building, Problem-Solving, Strong Communication & Collaboration, Training & Skilled Team Building, Regulatory Compliance, Prioritization & Time Management
Thomas Allen 804-***-****
Construction
Reba Beck 828-***-****
Media
REFERENCES