Independent Contractor Customer Service

Gift Mwangi

**** ******* ****** **** *********, GA, 30016 (804-***-**** ********@*****.***

PROFILE SUMMARY

Experienced Independent Contractor with a proven track record in healthcare Adept at collaborating with healthcare providers to ensure accurate and efficient delivery and contracting procedures. Proficient in navigating complex insurance systems and maintaining compliance with regulatory standards.

SKILLS HIGHLIGHTS

Delivery Logistics

Inventory Management

Customer Relations

Compliance Standards

Pharmaceutical Distribution

Communication Skills

Problem Resolution

Negotiation Abilities

WORK EXPERIENCE

Lockhart Logistics & Courier Services November 2023 to September 2024

Provided excellent customer service by effectively communicating with clients during deliveries.

Loaded and unloaded goods, utilizing equipment such as scanners when necessary.

Navigated assigned routes efficiently to ensure timely deliveries.

Maintained accurate delivery records and reported any discrepancies.

Performed routine vehicle inspections and maintenance to ensure safety and reliability.

Independent Contractor SDS, RX, Richmond, VA November 2022 to August 2023

Delivered pharmaceutical products promptly and accurately to clients in the Richmond, VA area, ensuring timely distribution and customer satisfaction.

Maintained detailed records of deliveries and inventory levels to facilitate efficient restocking and inventory management processes.

Collaborated effectively with clients and suppliers to address any concerns or special requirements, fostering strong professional relationships.

Independent Contractor NeighborCare Pharmacy August 2017 to December 2022

Provided reliable pharmaceutical delivery services to various clients, ensuring timely and accurate distribution of medications and medical supplies.

Established strong communication channels with clients to address inquiries, resolve issues, and coordinate delivery schedules effectively.

Adhered to all relevant regulations and safety standards while handling and transporting pharmaceutical products, prioritizing safety and compliance.

Car Salesman McGeorge Toyota March 2017 to May 2017

Assisted customers in selecting and purchasing vehicles by providing detailed product information, conducting test drives, and addressing concerns.

Negotiated pricing and terms of sale with customers to reach mutually satisfactory agreements, utilizing persuasive communication and negotiation skills.

Fuel Clerk Kroger April 2014 to October 2016

Operated fuel pumps and managed customer transactions efficiently.

Provided excellent customer service by addressing inquiries, resolving complaints, and assisting customers with refueling procedures as needed.

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