Customer Service Patient Services

Tatyanna Perry

Customer service oriented professional, able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality. *********@*****.*** 334-***-**** Uniontown, Alabama EDUCATION

Study Program

Ultimate Medical Academy

03/2022 - Present, Uniontown,Al

HIPAA Essentials for Healthcare

Professionals Certificate

Study Program

Faith Covenant Academy High School Dip

08/2018 - 05/2019, Huntsville, AL

General studies

WORK EXPERIENCE

Cashier/ Customer Ser

Zaxby’s

04/2019 - 09/2019, Huntsville,Al

Selected to train and orient new employees. Prepared menu items, handled inventory levels, processed transactions, and accepted payments. Upsold entered orders into computer using Point of Sale (POS) system. Maintained safety and security procedures and company policies and standards. Worked effectively in a fast-paced, team-oriented environment. Assembly/ Machine Operator

Target Distribution Center

09/2019 - 02/2020, Huntsville, AL

Operated machinery in a safe and efficient manner and in accordance with company procedures. Inspected finished products for quality and adherence to specifications prior to shipment. Met production goals and deadlines to maintain schedule, and communicated effectively with team members.

Full-Time Student

Ultimate Medical

01/2022 - Present, Tuscaloosa,AL

Remained self-directed, motivated, and accountable for personal actions. Came prepared for class and completed assignments on time. Navigated new technology, utilized available resources, and set realistic expectations. SKILLS

Medical Practice Management Systems

Medical Terminology

HIPAA Compliance Insurance Verification

Medical Records

Reimbursement Processing

Medicaid Government Payers

Introduction to CPT & ICD-10 Coding

Medical Administrative Data Entry

Patient Registration Medical Office

INTERESTS

Team player who performs at high

levels of productivity in fast-paced

environments without missing a deadline.

Communication Platforms – Zoom.

Microsoft Office Applications – Word and

PowerPoint Type 32 WPM.

Courses

Courses

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

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