Customer Service Human Resource

HANNAH WEBB

********@*****.*** • 612-***-**** • Denver, CO • she/her

EDUCATION

St. Olaf College, Northfield, MN GPA: 3.80 2019

Bachelor of Arts Education, Minnesota Professional Educator License Colorado State University - Global GPA: 3.83 2024

Graduate Certificate in Human Resource Management

SKILLS Teamwork Organization Communication

Planning Performance Management Customer Service

WORK EXPERIENCE

Child Care Professional Denver, CO 02/22-Present

• Provided care and developmental planning for children ages 0-4 in home and class settings.

• Collaborated with parents to set individualized, actionable goals for children.

• Collected and analyzed data on children’s development software in order to set goals and plan appropriate lessons.

Teacher at Apple Valley High School Apple Valley, MN 09/20-02/22

• Created digital/in-person hybrid curriculum based on content and skill goals for students.

• Facilitated Psychology and College Preparation courses for students while providing individualized differentiation based on students’ needs and goals.

• Annually set, tracked, and accomplished professional educator goals with performance coach. Trainer at Project for Pride in Living Minneapolis, MN 02/20-07/21

• Adapted and implemented the City of Minneapolis Step-Up Work Readiness Program curriculum, preparing Minneapolis youth for summer internships.

• Facilitated trainings with 8-12th grade students preparing for internships with focus on organization, interpersonal skills, and relationship building. Teacher at Twin Cities International School Minneapolis, MN 08/19-01/20

• Assessed students’ performance using state standards-based grading system.

• Built relationships with families to promote holistic student success.

• Collaborated and co-taught with other education specialists to further individualize lesson planning and reach learning objectives.

• Adapted to constantly changing work environment by prioritizing relationship-building with teachers, building staff and students.

Training & Development Intern at US Bank Minneapolis, MN 06/16-10/16

• Built, tested, edited and rolled-out digital training simulations for technology teams.

• Collaborated with technology team to plan training objectives, procedures, and assessments.

*References available upon request*

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