Project Manager Network Engineering
Resume:
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Elijah King
CEO/ Sr. Project Manager
Elijah King
CEO/ SR. PROJECT MANAGER
SUMMARY OF QUALIFICATIONS
Comprehensive Expertise: Adept in needs assessment, problem identification, resolution, process reengineering, cost analysis, price structuring, order expediting, inventory tracking, and budget administration. Proven ability to coordinate and prioritize multiple tasks effectively while communicating complex technical concepts to non-technical personnel at all organizational levels.
Design & Implementation: Extensive experience in object design methodologies and multi-tier client/server LAN and virtual system technologies. Expert in designing and implementing Native Microsoft Networks and creating enterprise solutions for Lotus Domino environments. Technical Proficiency:
Operating Systems: Proficient in MS Windows 95, 98, NT, 2000, XP, Vista, 7, 10, and 11, as well as Windows NT, 2000, 2003, 2008, and 2012 servers.
Productivity Suites: Skilled in MS Office 2000, 2003, 2007, Office 365, and MS Outlook (97, 98, 2000, 2003, 2007, and 2010).
Collaboration Tools: Experienced with Lotus Domino (R4.5, R5, R6, R6.51), Lotus QuickPlace, Lotus Sametime, and SharePoint.
Networking & Security: Proficient in DNS, TCP/IP, SonicWall, Fortigate, Cisco Pix firewall Ethernet, and Cisco Meraki.
Enterprise Applications: Knowledgeable in PeopleSoft, Vantive, Remedy, Extra, REACH, SLS, Zenworks, ServiceNow RMS, and Time Tracking.
Virtualization & Cloud: Experienced with VMware, Hyper-V, Citrix, and XenWorks.
Database & Development: Skilled in Oracle, SQL, Novell NetWare, and various other database and development platforms.
Communication Systems: Familiar with Asterisk Telephony and BES 4.1.
Additional Tools: Experienced with Workfront, PROCORE, E-Pro, Smart Sheets, Symantec, Great Plains, HelpTrac, and PGP Universal Server & WDE.
Certifications:
Microsoft Certified Professional (MCP)
Microsoft Certified Systems Engineer (MCSE)
PROFESSIONAL EXPERIENCE
KEBSOL Sept 2019 – present
CEO/Sr. Infrastructure Project Manager
Elijah King is the Founder and CEO of KEBSOL, a certified Minority Business Enterprise (MBE) headquartered in the Chicagoland area. KEBSOL specializes in providing comprehensive IT consulting and staff augmentation services to private, commercial, and government clients across the United States. Key Responsibilities:
Strategic Leadership: Spearhead the company’s vision, mission, and overall strategic direction, ensuring alignment with market demands and client needs. Develop and implement long-term business strategies that drive growth and profitability.
Operational Management: Oversee daily operations, ensuring the efficiency and effectiveness of the company's processes. This includes managing the company’s organizational structure, optimizing workflows, and ensuring operational excellence across all departments. *****@******.***
Elijah King
CEO/ Sr. Project Manager
Team Leadership & Development: Lead a diverse team of professionals, delegating tasks, setting performance expectations, and fostering a culture of accountability, innovation, and continuous improvement. Invest in staff development through mentoring and professional growth opportunities.
Client Relationship Management: Cultivate and maintain strong relationships with key clients across various sectors, ensuring the delivery of high-quality services that meet or exceed client expectations. Actively seek out new business opportunities and partnerships to expand the company’s client base.
Financial Oversight: Manage the financial health of the company, including budgeting, forecasting, and financial planning. Drive profitability through effective cost management, resource allocation, and strategic investments.
Project Management: Lead high-stakes infrastructure projects, from inception to completion, ensuring they are delivered on time, within budget, and to the highest quality standards. This includes managing project teams, mitigating risks, and ensuring alignment with client objectives.
Business Development: Identify and pursue new market opportunities, leveraging industry trends and client feedback to expand KEBSOL’s service offerings. Develop and implement marketing and sales strategies to drive business growth.
Compliance & Governance: Ensure that the company adheres to all legal and regulatory requirements, maintaining KEBSOL’s certification as a Minority Business Enterprise (MBE). Implement best practices in corporate governance and ethical business conduct. PROJECT EXPERIENCE
Marriott Locations Firewall Replacement Project
Project Coordinator 2023 - Present
Key Responsibilities:
Daily Management: Supervised and coordinated the daily activities of technicians on-site, ensuring the successful deinstallation and installation of new equipment according to project timelines and specifications.
System Connectivity: Managed daily calls with System Engineers to ensure seamless connectivity and functionality across all systems, addressing any issues in real-time to avoid delays.
Coordination & Scheduling: Collaborated with Points of Contact (POCs) to schedule technicians and coordinate the timely arrival of all necessary equipment, minimizing downtime and ensuring project efficiency.
Logistics & Tracking: Monitored and tracked the movement of equipment from the depot to the site location and back, ensuring accurate inventory management and timely delivery.
Site Close-Out: Oversaw the close-out process of site locations, ensuring all tasks were completed, equipment was returned, and comprehensive status reports were logged and communicated to relevant stakeholders.
Documentation & Reporting: Maintained detailed documentation of project progress, including technician activities, equipment status, and system connectivity, providing regular updates to project managers and stakeholders.
Stakeholder Communication: Acted as the primary point of contact for all project-related communications, ensuring clear and timely updates to clients, vendors, and internal teams.
Quality Assurance: Conducted quality checks to ensure that all installed systems met project specifications and client expectations, addressing any discrepancies promptly.
Risk Management: Identified potential risks in project execution, developing and implementing mitigation strategies to ensure project success.
Process Improvement: Assisted in the continuous improvement of project management processes by providing feedback and suggestions based on on-site experiences and challenges. Macys/Bloomingdales Locations POS Replacement Project Project Team Lead 2023- Present
Key Responsibilities:
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Elijah King
CEO/ Sr. Project Manager
Technician Management: Directed the daily operations of technicians responsible for the replacement and assignment of Point of Sale (POS) registers across various work areas within store locations, ensuring timely and accurate completion of tasks.
Active Directory Management: Oversaw the removal of outdated registers and peripherals from Active Directory, facilitating seamless integration of upgraded equipment. Managed daily calls to ensure all systems were properly configured and operational.
Peripheral Programming: Configured and programmed peripheral devices, including credit card readers and printers, ensuring they were correctly assigned and fully functional at their designated register locations.
Inventory Management: Conducted comprehensive inventory tracking of all equipment assigned to each store location. Managed e-waste packaging and coordinated the shipment of obsolete equipment to ensure compliance with environmental regulations.
Site Closeout Procedures: Executed thorough closeout processes for each site location, including logging and resolving issues, confirming equipment assignments, updating Active Directory, and verifying the accuracy of technician timesheets.
Budget Management: Collaborated with the Accounting Department to monitor and manage the budgeting of technician hours and site inventory, ensuring project costs remained within allocated budgets.
Quality Assurance & Reporting: Ensured all equipment and systems met project standards and client expectations before final approval. Provided detailed reports on project progress, equipment status, and any issues encountered during the rollout.
Lakeside Alliance (Presidential Obama Library)
Project Coordinator/Drone Pilot 2021- Present
Key Responsibilities:
Flight Coordination: Managed and coordinated the scheduling of weekly on-site drone flights, ensuring timely and efficient aerial footage capture to meet project requirements.
Safety & Compliance: Prepared and submitted comprehensive safety documentation, including safety checklists, flight plans, pre-flight preparations, flight briefings, and risk assessments, adhering to all regulatory and site-specific safety protocols.
Aerial Data Collection: Piloted drone flights to capture high-resolution aerial footage and images, covering the North, East, West, and South orientations of the project site. Ensured accurate and consistent land captures for project documentation and analysis.
Orthomosaic Imaging: Provided quarterly orthomosaic aerial footage, enabling detailed, high-resolution collaborative photos that support project planning, progress tracking, and decision-making processes.
Reporting & Documentation: Compiled and uploaded weekly reports to the Procore system, ensuring all aerial footage and associated data were accessible for review by project stakeholders. Maintained organized records for easy reference and project transparency.
Collaborative Communication: Worked closely with the project management team and other stakeholders to ensure that aerial footage met project needs and contributed valuable insights into site progress and development.
State of Illinois, Department of Children and Family Services (DCFS) Business Analyst 2022 (Employee Assigned) – 2024
Key Responsibilities:
Mainframe Technology Coordination: Worked on the Comprehensive Child Welfare Information System
(CCWIS) project, utilizing Nomad mainframe technology to support and streamline child welfare operations.
Stakeholder Engagement: Coordinated and managed meetings and analysis sessions with business units and subject matter experts, ensuring that project goals aligned with stakeholder needs and objectives.
Agile Methodology: Applied Agile software development methodologies to define problems, gather requirements, and drive iterative development processes. Facilitated sprints and ensured continuous collaboration among cross-functional teams.
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Elijah King
CEO/ Sr. Project Manager
Business-Technology Integration: Analyzed and integrated business functions with technology solutions, identifying opportunities for operational improvements and enhanced system functionality.
Business Case Development: Assisted in the development of business cases and business process reengineering efforts, identifying inefficiencies and proposing solutions that align with organizational goals.
Consultation & Documentation: Consulted with management to identify, define, and document business needs, objectives, and current operational procedures. Provided recommendations for process improvements that yielded operational efficiencies.
Project Planning & Management: Developed or assisted in creating project work plans and timelines, ensuring clear milestones and deliverables. Managed project activities and ensured alignment with overall project objectives.
Manual Testing & Quality Assurance: Conducted manual testing to evaluate program eligibility and financial outcomes across various modules. Partnered with the QA team to review business requirements, prepare test plans, and develop test specifications.
Jira Management: Managed user stories and tracked project progress using Jira. Updated daily status reports on blocked, failed, and passed test cases to ensure transparency and project momentum.
Requirement Traceability Matrix (RTM) Analysis: Reviewed and analyzed the Requirement Traceability Matrix (RTM) to ensure that all project requirements were met and traceable throughout the development lifecycle.
Jones, Lang, LaSalle (JLL)
Sr. Infrastructure Project Manager 2022- 2023
Key Responsibilities:
End-to-End Project Management: Led and delivered multiple IT infrastructure projects through their entire lifecycle, ensuring that each project was completed on time, within budget, and to the highest quality standards.
Leadership & Team Coordination: Provided strategic leadership in planning, organizing, and controlling technology projects. Managed cross-functional project teams, including internal teams and external vendor partners, to achieve project goals.
Project Scoping & Planning: Oversaw the scoping, estimating, and detailed planning of projects, ensuring that all aspects of project execution were clearly defined and aligned with organizational objectives. Collaborated with Portfolio Leads, Program Managers, and business partners to establish project parameters and timelines.
Multi-Domain IT Project Management: Managed projects spanning various technical domains, including Server, Network, Telecom, Deskside, and Configuration Management. Ensured seamless coordination between technical teams to deliver integrated solutions.
Comprehensive Management Responsibilities: Took on additional responsibilities, including portfolio management administration, financial management, resource allocation, quality control, and risk management. Developed and maintained project plans, budgets, and schedules, ensuring transparency and accountability throughout the project lifecycle.
Communication & Stakeholder Engagement: Led communication management efforts, providing regular updates to stakeholders, managing expectations, and ensuring all parties were informed of project progress and any potential risks.
Risk & Issue Management: Identified, assessed, and mitigated project risks and issues, developing contingency plans and ensuring that projects remained on track despite challenges. Level-1 Global Solutions LLC, Chicago, IL Dec 2014 – Dec -2021 Chief Technology Officer
As the Chief Technology Officer (CTO) at Level-1 Global Solutions LLC, I was responsible for overseeing and managing the company's technology organization, Project Management Office (PMO), and accounting department *****@******.***
Elijah King
CEO/ Sr. Project Manager
activities. My role spanned both the public and private sectors, where I focused on enhancing client and partner compatibility, driving financial growth, and leveraging our expertise in key areas. Key Responsibilities:
Technology Leadership: Led the strategic direction and management of the company’s technology initiatives, ensuring alignment with business objectives and market demands.
Client & Partner Management: Cultivated and maintained strong relationships with clients and partners, driving collaboration and ensuring the successful delivery of technology solutions.
Project Oversight: Managed the PMO, overseeing multiple projects simultaneously, and ensuring they were completed on time, within budget, and to the highest quality standards.
Financial Management: Directed the accounting department, optimizing financial processes, and contributing to the company's bottom line by managing project budgets and financial reporting.
Public & Private Sector Expertise: Provided specialized consulting services and project management for clients in both the public and private sectors, with a focus on delivering tailored solutions that met regulatory and industry-specific requirements.
PROJECT EXPERIENCE
Alternative Care Facility for City of Chicago
Network Infrastructure Design: Consulted on the design and implementation of the network infrastructure, ensuring compliance with HIPAA and PHI requirements for both wired and wireless networks.
Project Management: Acted as the primary liaison between the City of Chicago and the construction team, coordinating project requirements and timelines.
Equipment Deployment: Managed the setup and deployment of essential equipment for nurses' stations, including phone configuration to support COVID-19 protocols.
Secure Connectivity: Ensured secure network connections between EPIC systems and nurse stations, maintaining the integrity of the healthcare environment. Cook County VOIP Telephony Phone System Upgrade
VOIP Engineering Services: Provided configuration services for switches and phones, ensuring seamless integration and functionality.
Employee Training: Delivered training sessions to Cook County employees on the use of Cisco phones, enhancing user adoption and efficiency.
Project Management: Oversaw the scheduling of resources and managed project accounting, ensuring smooth execution of the VOIP upgrade across county sites.
Infrastructure Survey: Conducted detailed surveys of IDF and MDF locations at each county facility, ensuring accurate deployment of VOIP systems.
Phone Deployment: Managed the deployment and decommissioning of phones at all Cook County locations, ensuring minimal disruption to services. State of Illinois (SOIL) VOIP Telephony Phone Upgrade
VOIP Engineering Services: Provided configuration support for switches and phones, ensuring the successful deployment of the VOIP system across state locations.
User Training: Delivered comprehensive training on Cisco phone systems, ensuring users were well- equipped to operate the new technology.
Deployment & Decommissioning: Managed the deployment and decommissioning of phones across all state facilities, ensuring a smooth transition to the upgraded system.
Infrastructure Survey: Conducted thorough surveys of IDF and MDF rooms, ensuring optimal setup for VOIP implementation.
Metra VOIP Telephony Phone Upgrade
User Training: Provided training on the Mitel phone system, ensuring that all users were proficient in its operation.
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Elijah King
CEO/ Sr. Project Manager
System Configuration: Installed and configured controllers, switches, and other critical components of the VOIP system, ensuring reliable operation.
Phone Deployment: Led the deployment and decommissioning of phones across Metra locations, maintaining high standards of service and functionality.
Cabling Installation: Installed necessary cabling in IDF and MDF closets, supporting the infrastructure needs of the VOIP system.
Chicago Police Department (CPD)
Commander Server System Support: Provided software configuration and server support for the on-body camera system, ensuring reliable data capture and storage.
Storage & Network Support: Delivered EMC and Compellent storage support, along with Active Directory network support, ensuring system stability and security.
Desktop & Laptop Upgrades: Managed the upgrade of desktop and laptop systems across CPD locations, enhancing operational efficiency.
Chicago Public Schools (CPS)
Hardware Maintenance: Performed hardware maintenance on Dell servers and storage appliances across 536 schools, ensuring reliable operation.
Genetec Camera System Support: Provided maintenance for Genetec camera systems, ensuring security and monitoring capabilities.
Cybersecurity Appliance Maintenance: Supported the iBoss web filtering/cybersecurity appliance, ensuring the protection of CPS networks.
Cook County Bureau of Technology: Hyper-V Latency Project
Consulting Services: Provided consulting services for hardware design, installation, and configuration to address latency issues in Hyper-V environments.
Storage Networking & RAID Design: Assessed and recommended optimal storage networking and RAID level designs to improve system performance.
Switch Configuration: Configured Force 10 MXL switches for stacking, storage, and LAN, ensuring a robust and efficient network environment.
Chassis & Blade Configurations: Installed and configured M100E chassis and blades, supporting the deployment of Hyper-V virtual machines.
Operating System & Hyper-V Configuration: Provided OS configuration, role assignment, clustering, and networking setup to resolve networking and storage issues. Independent Technology Consultant, EAPCM, Glenwood, IL Mar 2013 – Dec 2015
Provide strategic technology leadership, product vision, and the technology roadmap for the information technology organizations which includes Software Development, Database Administration, Network Operations, and Help Desk.
Lead the effective execution of technology strategy for technology platforms, partnerships, and external relationships.
Identify more productive methods to achieve top performance, eliminating waste and reducing expenses.
Cultivate relationships with key decision makers through in-depth needs analysis and facilitate effective technical presentations.
Provide and creates RFP requests and solutions management base on timeline/roadmap of projects.
Clients consist of:
o Worldwide Tech Services (Dell, IBM, Samsung, HP) o Go2IT Group (Project coordination of deployment systems {ACE Insurance, CarMax, Double Tree, Hilton})
o Turano Baking Company (Network Infrastructure support) Cisco Support and configuration. o CPS Datacenter Operations move & project management (Dell Compellent) ASA Cisco support and configuration.
o EPacking & Fulfillment (SAP design and implementation, infrastructure design and VOIP support, Exchange 2010 support).
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Elijah King
CEO/ Sr. Project Manager
o Data Defenders (Manage Services support, VOIP support and infrastructure design, BES Enterprise Implementation & Design, Data Encryption & verification for Chicago Election board, Exchange 2010 support) SAML setup and configuration. Juniper configuration and support. o Midwest PC Group (Desktop Support, Network & Firewalls support and configuration for clients: Apex Tools) Fortinet configuration & support.
o Loop Capital (Network Infrastructure design & telephony support). o Weight Watchers (Operating System upgrade XP/Windows7 for Northwest Indiana locations). Director of Information Technology, Macy & Aleman, PC, Chicago, IL Feb 2011 – Mar 2013
Manage Software Development Department which consists of code releases, project management and website integration.
Manage Database Administration team which consists of all integration of LH CRM tool new project management.
Manage Network Operations Security and Datacenter Operations which consist of the Citrix environment, T1s circuits, Cisco & SonicWALL firewalls, backups, all Cisco and HP switch gear.
Manage Helpdesk Department which assists all remote locations.
Manage all procurement, vendor relationships and consultant management.
Manage & configured VOIP Telephony Asterisk Phone system.
Manage communication platform while using Exchange\Google mail and Google Apps.
Primary point of contact for all technology projects.
Direct report to the Senior Partner.
Director of Information Technology, Emmi Solutions, LLC, Chicago, IL Jan 2007 – Feb 2011
Manage the Corporate Network Operations, which consist of all managed Cisco /HP Procurve switches, servers, backup systems, T1 and Cisco ASA & Fortinet firewalls.
Manage all Messaging Services and communications which consist of Exchange 2003, BlackBerry Server, SharePoint, and the Nortel Phone system.
Manage all negotiations procurement purchases and vendor relations.
Implemented and helped wrote the HIPAA security policies.
Manage all Desktop and Helpdesk requests.
Manage the security software which consists of the keycard reader access, encryption for the laptops.
Built and setup the PGP Universal Server/Whole Disk Encryption and provided training to the organization.
Manage the corporate budget cost cross departments.
Built and redesigned the corporate network.
Manage Corporate Network Infrastructure and Datacenter Operations for Production Website, Staging and Development Site.
Redesigned the Corporate Network to a scalable and cost-efficient infrastructure.
Managed the back office financial system MAS500 and serve as primary contact for support. Senior Manager of IT, BuySide Realty, Inc., Chicago, IL Feb 2006 – Jan 2007
Manage Datacenter Operations for the Production Website, Staging and Development Site.
Built and configured all the Datacenter Operations Servers.
Designed the Datacenter Operations and Corporate infrastructure to meet companies’ business needs.
Built the Active Directory corporate infrastructure to support 3 remote locations.
Configured and managed the PIP network infrastructure to support 3 remote locations.
Configure and manage all CISCO 2600 routers via the PIP network for 3 remote offices.
Configured and setup the VPN access for remote employees located in Israel and in the remote locations.
Manage all day-to-day support for all offices.
Manage all Procurement for all the Datacenter Operations and Office Technology.
Administers the exchange hosted environment.
Manage all of the vendor relations.
Direct report to the CTO.
Backup Administer to the call center product WEB CENTER provided by Verizon Business. IS Director, School District 205, South Holland, IL October 2005 – February 2006
Manage day to day network Operations.
Assist on the planning for Government Grants to enable improvement of the technology of students as well as District Staff.
Developed a helpdesk (HelpTrac) system to manage day to day tickets. *****@******.***
Elijah King
CEO/ Sr. Project Manager
Managed the Desktop Support Team of 6 employees
Managed the Fujitsu Phone system.
Managed all Cisco and HP Procurve routers and switches
Configured and managed the Sonic Firewall
Received training on the SASI teacher grade software for BackOffice administration. IT Manager, Adexs, Chicago, IL Apr 2005 – Nov 2005
Manage all production Windows 2000 .Net infrastructure.
Built and configured and supported DNS, Active Directory and administration
Configured and managed all Cisco gear.
Built new Windows 2003 Active Directory.
Capacity planned the corporate network and production site.
Managed all procurement for both sister companies MSDSONLINE & DOCeXCHANGE.
Manage all vendor relationships on purchasing and consulting.
Provided step-by step documentation for software/ systems installations.
Managed the relationship with the hosting group at Qwest.
Setup new hire workstations and laptops.
Director of Information Technology, BridgePort Networks, Chicago, IL May 2004 – December 2004
Manage and built the Windows 2003 Server Active Directory infrastructure.
Built, configured and supported DNS, Active Directory and administration.
Manage and built the Exchange Server Enterprise 2003.
Built and created accounts, setup quotas and administer the servers.
Manage and built the Network Security including the firewall and topology.
Installed and configure the Sonic Wall firewall and configured all IPSEC tunnels from both locations, and setup the DMZ and separate VLANS for Engineering and QA.
Built and configured all laptops for all new employees with Win XP SP2.
Performed daily laptop troubleshooting when required of Win XP, Office 2003 and Outlook 2003.
Installed and setup Blackberries, Palm and Treo devices and configured to sync with Outlook 2003.
Performed daily backups.
Manage and negotiated all procurement purchases for the company.
Manage all of the vendor relationships on purchasing and consulting.
Provide step-by-step documentation on software/ systems installations and maintenance as well as disaster recovery plan.
Manage new commercial propriety applications research and development for the Engineering staff.
Manage the VOIP Telephone system.
Direct Report to the CFO.
Provide weekly reports of trouble tickets and budgeting. IT Manager, ORBITZ Inc., Chicago, IL Jul 2000- May 2004
Manage the Corporate Network, Desktop Support, Helpdesk & Telecom teams.
Built and setup the Windows 2000 Active Directory infrastructure.
Assisted in the building of the Domino infrastructure.
Built the base images for laptops and desktop for Win 2000 users.
Negotiate and managed all procurement purchases for the company.
Project management and training.
Setup and configured base images for laptops and desktops units.
Perform laptop and desktop troubleshooting.
Provide step-by-step documentation on software/ systems installations and maintenance.
Manage the vendor support and relations.
Manage new commercial propriety applications research and development.
Direct support for the CEO, CIO, CTO, CFO, General Counsel and Division Presidents. Assisting with laptop troubleshooting and PDA support.
Setup and configured Blackberries, Palm Pilots and Treo devices to sync with Lotus Notes.
Hardware/Software/Network/Telecom support configuration and maintenance. Senior Desktop Analyst, Information Resources Inc., Chicago, IL January 1999 – July 2000
End-user technical support- Windows NT, 95 & 3.11.
Windows NT 4.0 in a Novell Networked environment. *****@******.***
Elijah King
CEO/ Sr. Project Manager
Comprehensive OS / Software support.
Project Management / Training.
Provide step-by-step documentation on software/systems installation and maintenance.
New commercial and propriety application research and development.
Hardware / Software / Network support, configuration and maintenance.
National off site travel and support.
International remote client support.
Direct support for the CEO, CFO, and Division Presidents. Senior IT Support Analyst, Information Resources Inc., Chicago, IL December 1997 – December 1998
Provide hardware and software support for over 2000 end users using Windows 3.11, Windows 95 and Windows NT in a Novell Network environment.
Responds onsite and via telephone to PC Tech/ LAN IT Support calls.
Diagnose
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