Human Resources Business Development

Ana M. Zavala de Hernandez

***** ******* **** ********** ** 22193

********@*******.*** Cell 571-***-****

Management Professional

Results driven professional with a progressive management career in business acquisition, production control and client retention. Skilled at developing and executing targeted business initiatives that drive customer growth, achieve sales objectives, and enhance bottom line profits. Highly effective communicator and team leader with proven ability to build long-term relationships with internal/external customers by establishing a high level of confidence and trust. Visionary leader with a keen understanding of business priorities and demonstrated expertise in rapidly advancing business goals to revenue-producing activities. Core Leadership Qualifications

*Team Building/Leadership * Staff Training & Development *Business Planning

*Account Development & Retention * Operations management *Risk Management

*Consultative Selling Strategies * New Business Development *Budgeting Control

* Administration and human resources * Strong payroll application *strong purchasing skills in USA, ASIA and CA *Packaging coordinator *Warehouse experience

*Team management *Inventory Control & Management *Strong Import/Export skills(Air/Sea/land Freight, International Logistic, knowledge of MAWB/HAWB/CBM/POD, Weight, packing list, shipping/import documents, HTS Tariff code, cafta, short supply etc) Professional Experience

Direct To Source Guatemala, Guatemala

CEO & Factory Owner

July 2015 – July 2024

•Communicate HR policies to local management and facilitate compliance

• Maintain a wide portfolio of clients for the company by presenting the company's capacity in the production of all types of products

• Managed factory operations, including payroll, production planning, accounting, purchasing and shipping.

• Supervised a team responsible for manufacturing plans, ensuring productivity and on-time delivery.

• Developed new products and conducted cost analysis. NC Apparel Inc Guatemala

Account Manager

February 2007 – May 2015

• Led the organization of personnel to ensure the supply of raw materials, quality control and shipping operations.

• Ensured manufacturing processes adhered to customer requirements and billing cycles.

• Collaborated with interested parties to optimize production control and implement effective shipping plans in the time and conditions that the costumer required.

Manage payroll of over 40 employees

Lido Industries El Salvador

Factory Costumer Service

August 2000 – November 2006

• Keep customers informed of internal production processes, informing them of the traceability of the product in each process.

• Oversaw production planning, customer communication, and shipping.

• Coordinated with teams to maintain produce quality and meet customer expectations.

Education / Accomplishments

Universidad de El Salvador

Bachelor of International Relations

Graduated 2000

The International Relations degree encompasses a multidisciplinary approach, covering political, economic, and social aspects, preparing graduates for a variety of roles across different sectors.

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