General Manager Customer Service

SKILLS

EXPERIENCE

Chad Utley

BARTENDER/BAR MANAGER

541-***-**** **********@*****.*** Bend, OR

Results-driven General Manager/Bartender with a proven track record of customer service. Hoping to nd a job that will enhance my experience, at the same time giving all of what I o fer to the bar/restaurant I end up at.

• Team Leadership • Sta f management

• Customer relations • Professional Bartender

GENERAL MANAGER/BARTENDER

Cabin 22

Bend, OR

August 2021 - March 2024

• Built and maintained relationships with vendors and suppliers.

• Bartended at least three days a week.

• Trained all front of the house sta f.

• Created policies, procedures and guidelines for sta f members' daily operations.

• Planned, coordinated and oversaw company events and promotions.

• Put in all payroll numbers that where sent to the payroll company.

• In charge of all marketing.

• Eventually received ten percent ownership of Cabin 22 and put in charge of all operations in April 2023.

• Prepared sta f work schedules and assigned speci c duties.

• Reviewed nancial statements, sales reports, and other performance data to measure productivity.

• Counted bar inventory and sent orders in or picked up product daily.

• Was in charge of all hiring.

• Put menus together.

VICE PRESIDENT/DIRECTOR OF OPERATIONS

Vegas Sports Foundation

Las Vegas, NV

February 2018 - August 2021

Referee ag football for Vegas Flag NFL. In charge of all operations for concession stands at designated locations. Including- Las Vegas Ballpark-T-Mobile Arena-Allegiant Stadium. Our foundation was given a percentage of sales for each event that went toward helping kids with registration and supplies to play ag football. Very rewarding job when you help a child get o f the streets and give him a chance on a football eld. PUB MANAGER/BARTENDER

Cabin 22

Bend, OR

April 2014 - October 2017

• Supervised bar sta f during peak hours ensuring e cient service delivery.

• Maintained compliance with health department regulations and safety standards. CERTIFICATIONS

REFERENCES

• Ensured accuracy in cash handling procedures by regularly auditing registers.

• Developed partnerships with local suppliers to secure competitive pricing on products.

• Served as primary point of contact between sta f members and owners and management.

• Organized promotional events such as happy hour specials and live entertainment nights.

• Recruited, hired and trained new members of bar sta f.

• Updated bar menu for alternating seasonal and holiday promotions.

• Batended four days a week.

• OLCC Permit • Food Handlers Card

• Certi ed Wine Server

References available upon request

Contact this candidate