Customer Support Service
Resume:
John “Johnny” Marcellin
Contact
Orlando, FL 32829
**********@*****.***
Objective
My goal is to secure a position where I may become a positive member of a team while sharing my skills and experiences as summarized herein through growth in my position and with my employer.
Fields of Experience
Private Security (1st Sergeant)
Team Management
Promotion and Sales
Merchandizing
Loss Prevention
Customer Support
Customer Service
Logistics
Key Skills
Team Management
New Hire Training
Communication
Problem-solving
English & Creole
Experience
August 2023 - Present
Shipping & Receiving Clerk Atlas Apex Roofing
OCTOBER 2004 – JULY 2023
First Sergeant Allied Universal Security Services
JANUARY 1998 – OCTOBER 2004
Commercial Retail Property Manager BARI Holdings Trust
JULY 2004 – JUNE 2005
Restaurant Operations Four Seasons Palm Beach
Work Summary
From the span of 1998 to present, I have refined my skills in several fields working one-on-one with various levels of individuals and organizations. These experiences have advanced my knowledge and capacities, which have allowed me to enhance my ability to flexibly work, think, act and multi-task in both daily and critical conditions while respecting the hierarchy of the team and as a team player.
Communication
My experience in working at various levels has afforded me the knowledge of when to listen and when to speak. This skill has proven its value in both daily and unexpected circumstances where it requires thoughtful regrouping before acting in haste. In turn, I have found this approach specifically helpful when implementing new guidelines, procedures or technology that improves the efficiency of the job, operations and/or complete client / customer satisfaction.
Leadership
I embrace my role at any level and do my very best to be the example my employer expects of his leadership and team.
References
Available upon request.
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