Supply Chain Transportation Operations

Columbus and Cleveland Metro Region • 419-***-**** • *********@*****.*** • LinkedIn

Performance-driven, goal-oriented professional with a proven track record of successfully orchestrating logistics, transportation, and supply chain efforts to mitigate costs, improve key performance metrics, and ensure the organization’s continued growth and profitability. Time-tested strategist with a continuous improvement mindset; able to optimize and scale transportation operations, break down barriers to team performance, and position organizations optimally to deliver against their strategic business objectives.

CORE COMPETENCIES

• Transportation Operations Management

• Supply Chain & Logistics Management

• Warehouse Operations

• Process Improvement/Optimization

• Project & Program Management

• Relationship/Partnership Building

• Contract Negotiations & Carrier Relations

• Cost and P&L Optimization

• Goal & KPI Achievement

• Data-Driven Decision-Making

• Analytical Problem Solver

• Team Leadership & Development

EXPERIENCE

Campbell Soup Company • Camden, NJ Remote 2015 – 2024 Publicly traded CPG company specialized in soups, canned foods, baked goods, beverages, and snacks. Business Process Lead (2023 to 2024)

Provide leadership, oversight, and direction for a five-member team, spearheading efforts to overhaul the freight payment process, create efficient workflows, and capitalize on improvement opportunities on a $250MM budget. Worked closely with the transportation planning team to identify and remediate gaps, inefficiencies, or outdated processes related to freight payment.

• Rebuilt the entire freight payment process from the ground up, resulting in a $13.5MM reduction in outbound freight costs.

• Established and monitored KPIs (Key Performance Indicators), successfully exceeding FY 2024’s projections.

• Reduced a $13.5MM backlog of late payments to carriers to $400K

(a 97% reduction) in three months.

— Worked directly with all 56 carriers to ensure correct invoicing. Led the team to review all outstanding invoices and identify and resolve issues preventing timely payment.

• Identified and resolved instances of multiple billing for the same load impacting 2 of the Top 5 carriers; established a new freight payment process, resulting in ~$4.25MM in annual cost savings.

• Strategically consolidated 60% of accounts with US Bank to generate further efficiency gains and reduce costs.

• Collaborated with IT staff and contractors to successfully resolve system issues causing inaccurate invoices. Carrier Relations Lead, Snacks Division (2022 to 2023) Managed, maintained, and continually strengthened relationships with existing carriers while cultivating and nurturing relationships with new carriers. Worked closely with a portfolio of 57 carriers (including high-profile carriers such as Penske, JB Hunt, CH Robinson, and Ploger), collaborating to improve bidding processes, strengthen the carrier/company relationship, reduce costs, and optimize overall performance.

• Established increasingly strict carrier KPIs, working with each carrier to sustainably improve their scores.

— Designed and implemented corrective actions plans to turn around underperforming carriers.

— Increased on-time delivery metrics for CH Robinson from 62% to 96%. Jason Waddles

Transportation, Supply Chain & Warehouse Manager

“Jason is a standout in today’s transportation

operations world. With valuable experience on the plant floor and within the shipping office, he transitioned to be an integral part of my operations team. His

partnership mentality and deep understanding of

transportation ops created a collaborative atmosphere with vendors and internal stakeholders. He is direct and holistic in his decision making and focuses on long term solutions, not band aid fixes. He is a quick learner and leverages industry news and trends for process

improvement.” - Anne A., Logistics Purchasing

Senior Manager, Campbell Soup Company

Jason Waddles

— Conducted in-person Quarterly Business Reviews (QBRs) with the Top 10 carriers (with contracts valued between

$20MM and $40MM each) to evaluate performance and align strategies and priorities.

• Generated $10MM+ in cost savings over 2.5 years through avoided fines for late deliveries.

• Strategically consolidated the carrier portfolio by 63%, going from 154 to 57 and rewarding high-performing carriers with larger volumes to reduce costs.

• Trained and coached carriers, providing them with a strong foundation in transportation management systems (TMS) usage.

• Instrumental role in the annual RFP and award process related to carrier services. Interim Transportation Operations Manager, Snacks Division (2021 to 2022) Provided leadership, guidance, and support for 12 Transportation Planners across eight facilities to manage day-to-day transportation operations – including freight payment, carrier management, planning, and KPI reporting – for the Pepperidge Farm business unit on a $100MM annual budget.

• Planned, managed, and executed two TMS implementation projects to enhance productivity, reduce costs, and provide greater visibility into transportation operations.

— Enabled the accurate, real-time tracking of loads, costs, pickups, deliveries, and payment schedules.

• Ensured all transportation planning procedures were standardized and informed by industry best practices.

— Successfully unified transportation planning processes across all eight facilities.

• Conducted in-person visits to key facilities to support process improvement initiatives and accelerate change adoption.

• Worked with 154 carriers delivering ~650 daily loads; successfully grew load volume to 1.3K (a 100% increase) over tenure.

Transportation Analyst, Snacks Division (2020 to 2021) Established and monitored KPIs to assess transportation performance. Analyzed shipment data for inconsistencies. Prepared KPI reports highlighting on-time delivery, cost-per-case, and other metrics.

• Managed system support functions via SAP and TMS to define priorities and set service level expectations.

• Liaised between warehouse staff and customers to meet each account’s operational needs.

• Developed a new transportation reporting system to provide greater visibility into key performance metrics.

• Engaged with and repaired frayed carrier relationships; created corrective action plans and provided data to improve carrier performance and restore trust.

Transportation Planner, Pepperidge Farm (2015 to 2020) Cultivated long-term business relationships with trucking companies, collaborating to ensure on-time, accurate deliveries. Tracked shipments to identify and avoid potential risks. Worked closely with clients and carriers to schedule or reschedule deliveries as needed.

• Successfully maintained a 98% on-time delivery rating throughout tenure.

• Maintained a 99% case fill rate and ensured shipments were loaded on time in partnership with warehouse and production planning staff.

• Created and monitored monthly/quarterly transportation KPIs. Tracked and minimized waste from damaged inventory. EDUCATION

SOUTHERN NEW HAMPSHIRE UNIVERSITY

Bachelor of Science in Operations Management, Transportation and Logistics (In Progress) THE OHIO STATE UNIVERSITY

Associate of Arts in History

Technical Skills: SAP, SAP-WMS, US Bank, Uber Freight (Transplace) TMS, Power BI

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