PM, DPM, Site Lead, Logistics Manager, Deployment Manager, Life Cycle

Richard G. Gomez

**** *** *** ********

Sierra Vista, AZ 85650

E-mails: **********@*****.***

Cell: 520-***-****

Military History: Active Duty 01/1989 – 01/2009, retired CW3. Security Clearance: DHS Secret Security Clearance. Past credentials; Top Secret Security/SCI Level. Summary: As a Program Manager, Site Lead, Maintenance & Logistics Program Manager and Field Deployment Manager/Supervisor, I offer a mind set in analytical thinking establishing the right priorities as required by any organization while supporting all external customers gaining trust and confidence and maximizing internal employee capabilities. I have successfully managed, supervised, and improved areas of logistical planning, and maintenance support operations. I have developed and managed Integrated Product Teams (IPT) for customer deliverables and strategic goals. I have also been the deployment manager while deployed to Southwest Asia, Iraq, Kuwait, and Egypt for major multi-million- dollar equipment of C4ISR commercial & tactical satellite systems, and communication security equipment. I have been a regular consultant in matters of logistics and maintenance sought out by the agencies of Army Installation Directorate of Logistics, CECOM, TACOM, and NETCOM (G4). Provided expert knowledge to Army Sustainment Command (ASC), Army Material Command (AMC), and Army units at all levels for logistics & supply chain management, and all maintenance operations. Key Skills and Qualifications:

• Outstanding organizational skills to

manage and synchronize multiple tasks

and optimize the labor force while in

place or deployed.

• Ability to adapt to changing

environments, standardize processes,

optimize equipment use and

maintenance, experience in Lean, Six

Sigma, 6S and other methodologies.

• Exceptional record to motivate staff to

maximize productivity and control costs

with common-sense practicality.

• Ability to adapt and learn quickly to

various ERP/SAP systems.

• Proficient in MS Suite developing charts,

spreadsheets & documents.

Employment History:

Senior Consultant Life Cycle Logistics for the Program Management Office Directorate (PMOD), Consolidated Towers and Surveillance Equipment (CTSE) Contract, Supporting Department of Homeland Security and Customs & Border Protection (CBP) Date: May 2024 – Present

Employer: Logistics Management Institute (LMI), 7940 Jones Branch Drive, Tysons, VA 22102

• Acquisition and Sustainment; provide optimized logistics (best way to achieve a given task without adding excess costs) and product support solutions that help Federal agencies most effectively acquire, sustain, and manage systems life cycle for DHS/CBP for Contractor new installation of Integrated Surveillance Towers (IST) and Remote Video Surveillance Systems

(RVSS). This includes developing Asset Management Plans for inventory & tracking assets via Integrated Logistics Support Systems (ILSS) SAP/ERP for all tower locations and ancillary equipment/systems e.g., generation, shelters, perimeter security, and solar array systems.

• Developed the combine, “Integrated Logistics Support Plan” (ILSP) for all IST and RVSS towers fielded across the nation under one document. This master document outlines the logistics activities required for a system, assigns responsibilities, establishes all maintenance activities, and covers all 12 Integrated Product Support (IPS) Elements for integration of all elements to maximize deploy ability, and supportability of the system throughout the program’s lifecycle in an approach to managing surveillance systems and ancillary systems from “cradle to grave.”

• Review and provide edits and comments for accuracy and required detailed information to all Contractor’s documents e.g., Asset Management Plan (AMP), multiple Contractor Data Requirements Lists (CDRL), and Life Cycle Sustainment Plan (LCSP). Reviewed, rewrote, and provided edits and comments to CDRL document templates for contractors to follow IAW government requirements. Worked closely with the government Assistant Program Manager for Logistics (APML/GS14) for briefings regarding updates on the new deployment of IST, RVSS, and provided answers to contractor Request for Information (RFI) to all documents & templates.

• Provide expert knowledge and experience input to the team (both government and LMI) referencing logistical support, overall sustainment requirements and maintenance support of tower systems and ancillary equipment/systems e.g., generation, shelters, perimeter security, and solar array systems. Developed the preventive & corrective maintenance procedure charts

(MAC) for the ILSP for all contractors to use as guidelines to develop their own maintenance charts for tower systems and all same ancillary equipment. Continually attend and support several IPTs for the CTSE contract and provide support to all contractors/government agencies

(Federal Aviation Administration Logistics Center (FAALC), CBP, Elbit Systems, General Dynamics One Source, ATSC, Anduril, and PureTech Sys) involved. Deployment & Logistics Manager, Warehouse Operations Supervisor, Supporting Department of Homeland Security and Customs & Border Protection (CBP) Date: August 2021 – April 2024

Employer: Sentrillion Corp, 117 S. 1st Street, Sierra Vista, AZ 85635

• Successfully performed as the Deployment & Logistics Manager for all Project Operations responsible for managing 30 technicians deploying several teams across the USA southern and northern border Land Ports of Entry (POE), Seaports (East & West Coast), USA International Airports, and U.S. Airforce Bases. The teams perform the mission of installing, erecting all CCTV

(Closed Circuit Television) devices, cameras (AXIS, PELCO, VICON, AVIGILON), including computers, monitors (27”- 65”) desk and wall mounted, Nucleus Systems, Network Video Recorders (NVR), and Virtual Matrix Display Controllers (VMDC). Supervised technicians update system device firmware/software in a lab environment & provided the necessary support for Area Maintenance Technicians (AMT) 12 across the nation for troubleshooting, repairing, and preventive maintenance operations POEs surveillance equipment. Provided logistical and maintenance support for the Helpdesk with opening & closing maintenance tickets.

• As the Deployment Manager, successfully managed the deployment schedule for all projects, managed multiple projects/contracts at once, determined man-power requirements and timelines with Project Management Office (PMO), and provided complete guidance for team technicians. Developed IPTs (Integrated Product Teams), including Project Managers, Engineers, CAD manager, purchasing manager, and team lead technicians to ensure project conforms with deliverables for complete customer satisfaction. Set up all Deployment Project Team Kick-Off Meetings so all technicians received all up-to-date engineering documents for conducting system installation per Engineering system templates, drawings/schematics, schedules, plans, familiarization of project sites, installation directives, and customer requirements for all projects.

• Worked directly with Engineering and the Maintenance Operations Manager to synchronize the project hand off after QA/QC was completed and installation transitioned to maintenance phase. Created, published, and managed operational reports and provided real time status information to project stakeholders and conducted short and mid-range project planning. Planned annual technicians’ goals, managed training, and responsible for supervising, directing, mentoring, and managing Field Deployment Managers, Installation Team Lead Technicians and simultaneous managed all field deployments, over 10 project deployments during surge conditions.

• As the Logistics Manager, successfully managed two warehouses (Sierra Vista, AZ & Reston, VA) and warehouse managers with logistics in excess of over 25 million dollars who provided logistical support for all inbound and outbound Package, Handling, Shipping & Transportation

(PHS&T) to all projects and all AMT logistical support across the nation. Supervisor for all warehouse operations and three separate rented storage areas of logistics, and a fleet of trucks and trailers for deployment purposes. Inputted data, researched, and extracted logistical information from the company SAP/ERP NORMS software for all project logistical support to include tracking all accountable assets and inventory. Successfully managed and supervised all 100% and partial inventories of government property across the nation and within the two warehouses and offices always completed weeks before due dates with zero-dollar loss of accountable equipment. Responsible for 33 direct reports between deployment personnel and warehouse operations personnel, responsible for all 90 day and annual reviews for all direct reports, and for reviewing and signing all-time sheets and expense reports. Senior Principal Logistics Management & Maintenance Analyst for the Integrated Air & Missile Defense Battle Command System (IBCS) Poland/WISLA & USA IBCS Systems Huntsville, AL. Date: July 2019 –July 2021

Employer: Northrop Grumman, 201 Electronics Blvd, Huntsville, AL 35756

• Developed, wrote, and rewrote several documents; Contract Data Requirements Lists (CDRL), Program Process Procedures, Technical Requirements Document (TRD) for the WISLA IBCS Program which includes rewriting the Maintenance Allocation Chart (MAC), Level of Repair Analysis (LORA), and the Provisioning Program Procedure. Wrote the following documents for the WISLA IBCS Program; Life Cycle Sustainment Plan (LCSP), Logistics Product Data (LPD), Engineering Data for Provisioning (EDP), Provisioning Program Procedure, Support Equipment Recommendation Data (SERD), Depot Level Repair (DLR), and Transportability Document.

• Updated PowerLog-J Database Baseline for all provisioning parts, performed change files & full file backups. Assisted provisioning analyst with all WISLA/Poland drawing reviews and uploaded all change data into PowerLog-J Database. Used MIL-STD-40051 to develop and download the Repair Parts & Special Tools List (RPSTL), MAC, inserted both into the Interactive Electrical Technical Manual (IETM) and edited requests by the government & customer.

• Assisted Technical Writers on IETM development (13&P, 40&P) for the Poland IBCS & US IBCS, reviewed and edited document IETM as required using MIL-STD-38784. Used MILSTD-40051 for TM Requirements Matrix for item(s) development, MIL-HDBK-1222 for writing and graphics standards. Performed Peer Review on all team documentation, attended bi-weekly status team meetings, and customer/government meetings monthly on IBCS progression of Polish & Domestic IBCS. Managed team members for developing the US IBCS 13&P, developed all maintenance processes and procedures for repair, troubleshooting, and replacement of Line Replaceable Units (LRU) for the US IBCS system. Made Redline corrections to blueprint drawings, collaborated with Graphic Designers for drawing development for US IBCS IETM.

• Always asked to step in as the Logistics Team Manager when the current manager was absent. Developed a Team AGILE Scrum Board to track Team Projects and increase overall team efficiency and effectiveness for all assigned tasks e.g. IETMs, provisioning etc. Asked to help with additional projects (US Domestic IBCS Program) and write Program Procedures, CDRLs, rewrite, edit, and develop any additional documents as required for the government/customer. Field Engineering Staff, SEMA-Liberty & EMARSS C4ISR Aircraft, Libby Army Airfield, Fort Huachuca, AZ

Date: August 2016 – June 2019

Employer: Leidos, 11955 Freedom Dr. Reston, VA 20190

• Provided technical and professional company representation at an Army customer location collaborating with a multi-person staff engineering field team responsible for troubleshooting, installation, inspection, operation, on-the-job cross training, repair, removal & replacement and complete maintenance of complex ground and airborne mission systems C4ISR (Command, Control, Communication, Computers Intelligence, Surveillance, Reconnaissance) aircraft equipment.

• Successfully removed, installed, performed electronic and mechanical checks and services, operated, troubleshot, repaired, and maintained assigned equipment to prevent problems while correcting anomalies prior to aircraft downtime. Trained individuals on aspects of the aircraft for inflight troubleshooting while in flight to prevent further issues of the aircraft from returning to home station for troubleshooting actions.

• Developed, implemented, and modified test plans to isolate anomalies to keep the equipment downtime to a minimum. Interpreted and followed complex sketches, schematics, drawings, charts, graphs, blueprints, and wiring diagrams of assigned equipment to maintain C4ISR aircraft equipment fully operational. Maintained logs, charts and graphs for analysis, evaluation, and trend detection. Prepared engineering documentation and assisted in developing engineering documentation as required.

• Successfully performed every modification of equipment with authorized upgrades and temporary modifications to extend continued operation until maintenance was completed. Participated in field installations, upgrades, and demonstrations maintaining close and professional liaison with Army customer personnel to provide information, advice, and services as required. Attended aircraft training in Huntsville, AL for additional maintenance and system software programming of aircraft software and hardware. Program Logistics Manager, SEMA-Liberty C4ISR Aircraft, Libby Army Airfield, Fort Huachuca, AZ Date: December 2014 to July 2016

Employer: L-3 Communications, 10001 Jack Finney Blvd, Greenville, TX 75402

• Evaluated and set the standard according to company (L3) QAQC supervisor of inspections for four contracted sites for organizational performance of administrative and management functions for all logistical support and monitoring all manual and or automated inventory control for all Command, Control, Communication, Computers Intelligence, Surveillance, Reconnaissance

(C4ISR) Aircraft. Exceeded QA QC standards in accordance with L-3 headquarters QA inspectors of all four sites and set the example of exemplary performance in supply chain management and control, SCM methodology, and tools used for performance i.e., 6s, Kaizen, Lean.

• Received requisitions, shipped out required logistics the same day, maintained 100% inventory with zero-dollar loss. Insured timely logistics support for the contract and Army customer for five Army Liberty Aircraft C4ISR equipment onboard, valued at over $15 million in an expeditious manner resulting in an Operational Readiness Rate of 100% while supporting 4 different sites across the country (Fort Huachuca, AZ, Fort Hood, TX, Fort Stewart, GA, and Fort Gordon, GA).

• Provided immediate customer service support for all logistical and maintenance action requirements for all aircraft C4ISR equipment. Informed and trained customer/military personnel on logistical and COMSEC (Communication Security) support actions to include TMDE via Army support agencies. Coordinated with all maintenance Field Support Representatives (FSRs) on activities of repairable component actions. Properly controlled, issued, requisitioned, and tracked all shop and bench stock property accordingly and inspected conditions of property received from inbound shipment. Managed and supervised all PHS&T for all outbound logistics across the country.

• Conducted 100% property inventory zero-dollar loss of logistics valued at over $5.5 million dollars. Performed complete functional check/calibration inspections of stock requiring TMDE actions and maintained a 100% calibration rate without any overdue calibration on record. Planned use of storage facilities accordingly and developed the Internal Standard Operating Procedures (ISOP) for all logistical support activities. Deputy Program Manager & Lead Integrated Logistics Support Manager (ILS) for the Communication Security Logistics Activity (CSLA), NETCOM, CECOM, Fort Huachuca, AZ Date: October 2011 - November 2014

Employer: Small Northern Virginia Company, 12150 Monument Drive, Suite 510, Fairfax, VA 22033

• Successfully developed the new “Obsolescence Program” for reduction of obsolete Army COMSEC (Communication Security) equipment from the Army inventory saving hundreds of thousands of dollars through the elimination of storage, repair, maintenance, and transportation costs by demilitarizing Army antiqued COMSEC equipment. The program development was tried two times before unsuccessfully.

• Developed the first Standard Operating Procedure for the Obsolescence Program to include procedural steps, flow charts, block diagrams for code change requirements in Logistics Modernization Program (LMP) SAP/ERP, and transfer of equipment to other multi-service agencies i.e., Air Force, Navy, Marine, and foreign agencies. Performed all Alpha and Beta testing to ensure program was a complete success.

• Successfully implemented Kaizen and Lean Six Sigma methodologies to continually improve all processes and procedures to reduce errors, eliminate wasted efforts, and increase efficiency for the entire program through regularly making the necessary changes and improvements accordingly. Expeditiously provided technical support and assistance to all field customers and Tobyhanna Army Depot which provides Army COMSEC depot-level support. Successfully tracked all Army COMSEC equipment inventories, and customers across the globe, and issued orders for the turn-in of aging COMSEC equipment for demilitarization actions at depot level facilities.

• Successfully used various logistic database ERP/SAP systems i.e., LMP, Logistics Information Warehouse (LIW), WebFLIS, FEDLOG, LRC, PBUSE, SLAMIS to resolve issues in maintenance and supply chain management logistics for customers and depots. Successfully located COMSEC assets across the globe owned by Army units and determined these logistical candidates for the Obsolescence Program.

Program Manager/Site Lead, Senior Maintenance & Logistics Support, Distribution Management Team, Distribution Management Center (Army), Rock Island Arsenal, IL Date: May 2010 - September 2011

Employer: Science Application International Corporation (SAIC), 1710 SAIC Drive, McLean, VA 22102

• Increased efficiency and productivity of all war Reset and Left Behind Equipment (LBE) operational logistical and maintenance procedures and processes through evaluation and updating current standards. Established priority of work efforts for Fort Huachuca Directorate of Logistics (DoL) maintenance facility of all customer equipment, reducing maintenance wait times and implementing specific ordering techniques for faster logistics arrivals for reduced repair times by ordering kits rather than piece logistics.

• Successfully implemented cross level training of personnel within the logistics warehouse operations to increase efficiency. Successfully improved receiving and existing logistics operations for faster customer support via pre-staged logistics for delivery and customer pickup for faster turnaround times.

• Developed, reviewed, and provided customers with logistics and maintenance action/posture reports via PowerPoint Presentations and data populated Excel spreadsheets showing productivity, delivery, logistics, and maintenance completion rates to improve customer logistical action plans and better planned training schedules.

• Expedited hundreds of logistical parts for an assortment of fleet vehicles, generators, trailers, communication equipment (CECOM), weapons, and other equipment reducing repair time and increasing customer operational readiness for LBE and completed ahead of 180-day schedule turnaround time of equipment Reset activities.

Program Manager/Site Lead, Senior Maintenance & Logistics Support, Distribution Management Team, Distribution Management Center (Army), Rock Island Arsenal, IL Date: January 2009 - May 2010

Employer: Booz Allen Hamilton, 8283 Greensboro Drive, McLean, VA 22102

• Successfully led and supervised a team of five managers that administered supply chain management and material management maintenance support. Support focused on maintenance and complete logistical support for the military installation’s Reset & LBE (Left Behind Equipment) programs for equipment increasing overall efficiency and productivity of repair to increase all supported customer operational readiness rates.

• Accurately researched data for maintenance workload predictive analysis forecasting and maintenance scheduling functions capturing annual total budget details for maintenance action requirements annually for the 404th AFSB. Set priorities of repair and implemented changes to Directorate of Logistics (DOL), Logistics Support Operations (LSO), increasing overall maintenance efficiency and productivity making the necessary repair actions for all customers by reducing maintenance waiting times.

• Successfully led the contracting team to complete two special projects before the180 day turnaround timeline set by Army standards of Reset Operations window involving the complete maintenance actions for a unit from Fort Bliss, TX of over 350 pieces of equipment. The second project successfully completed maintenance actions of over 500 pieces of equipment from a Hawaii Army unit before the 180-day turnaround timeline. Provided complete administrative actions for a contract team, budget administrative details for total spare part logistics requirements annually for the installation of Fort Huachuca Directorate of Logistics and Maintenance areas more than $2 million for repairs and record time maintenance actions.

• Subject matter expert for all LBE and Reset Operations regularly presenting an assortment of briefings referencing logistics and maintenance postures for LBE and Reset operations to all Army customers and higher echelons; 404th AFSB, Distribution Management Center, Army Sustainment Command, and Army Material Command.

Performed as the Liaison for the Distribution Management Center, Army Sustainment Command in Rock Island, IL for all local and abroad agencies such as Army Material Command (AMC), Defense Logistics Agency (DLA), Life Cycle Management Command

(LCMC), Installation Management Command (IMCOM), Director of Logistics (DoL), Logistics Support Element (LSE), and all Fort Huachuca installation units for all LBE, Reset Operations, and special operation projects.

Senior Electronic Systems Tactical & Commercial Maintenance Technician, Program & Supply Chain Warehouse, Transportation & Fleet Maintenance Supervisor/Manager. Date: January 1989 - January 2009

Employer: US Army (Various duty stations), Fort Huachuca, AZ

• Successfully trained over 150 soldiers on multi-million-dollar tactical satellite systems maintenance and logistics operations. Coordinated, managed, and directed all supply chain logistical support, quality control management programs, maintenance functions, complete administrative actions, employee evaluations, strategic planning and training, budget development, and procedural improvements for all C4ISR systems worth over $150 million for five companies/units.

• Managed and supervised all logistical warehouse operations, inventories, ordered and revamped all Satellite Communication Contingency Spare Kits (CCSK) logistics of more than $1.5 million dollars annually saving over $500,000 in excess logistical spare parts. Supervised and supported all maintenance facilities, maintenance and logistical support performed in a maintenance facility increasing overall efficiency and productivity from 77% to 100% operational readiness rate for five companies with over 70 communication systems and ancillary equipment within six months prior to deployment to Iraq war.

• Streamlined all logistical warehouse support operations, maintenance and logistical processes increasing overall operational deployment and training readiness. Program Manager responsible for the redevelopment of all Satellite Communication contingency spare parts kits (CCSK) for all major systems, i.e., TROPO, TACSAT, Phoenix, LOS, and HCLOS systems. Refined operational maintenance and logistical plans for the accomplishment of all maintenance operations in CONUS and abroad (Southwest Asia/Iraq/Kuwait/Egypt). Systems maintenance supervisor/manager for all systems repairs during all deployments and exercises (CO, BN & BDE).

• Assigned duties, supervised, coordinated, and monitored all workforce actions of over 100 personnel. Senior advisor to NETCOM G-4, CECOM LSE, Installation Directorate of Logistics, brigade, battalion, and company executives for all maintenance and logistical actions before, during, and after all exercises and deployments across the globe. Education Completed:

• University of Phoenix, Feb 2010, Degree, Masters Information Systems

• University of Phoenix, May 2008, Degree, Bachelor Business Management

• University of Phoenix Feb 2015, Certificate, Project Management Graduate

• University of Phoenix Feb 2016, Certificate, Supply Chain Management

• DHS, Program Management Office Directorate, Acquisition Support, Life Cycle Logistics Manager Level I

Defense Acquisition University Courses:

• Completed DAU Life Cycle Logistics, Level I Certification (Certificates listed below)

LOG 101-Acquisition Logistics Fundamentals (2010)

LOG 102-Fundamentals of System Sustainment Management (2010)

AQN 101 Fundamentals of Systems Acquisition Management (2104)

FAC 043 Ethics and Procurement Integrity for the Acquisition Workforce (2024)

FAC 022 Combating Trafficking in Persons (2024)

ISA 1011 Basic Information Systems Acquisition (2024)

LOG 0050 Developing a Life Cycle Sustainment Plan (2024)

LOG 0080 Designing for Supportability in DoD Systems (2024)

LOG 104 Reliability Availability Maintainability (2024)

LOG 0110 Introduction to Performance Based Logistics (2024)

LOG 0150 Product Support Business Case Analysis (2024)

LOG 0160 Independent Logistics Assessment (2024)

• CLL 008-Designing for Supportability in DOD Systems (2010)

• CLL 011-Performance Based Logistics (2010)

• Logistics-Provisioning PowerLog-J (2019)

Certifications:

• Windows Operating System Security (2017)

• Franklin Covey Leadership Course, Franklin Covey (2011)

• Six Sigma Green Belt, AVETA Business Solutions (2007) Computer Skills:

• Microsoft Suite.

MS Word (Advanced)

MS Excel (Advanced)

MS PowerPoint (Advanced)

MS Outlook (Advanced).

• Research and data/mining for Logistics (advanced), Army Logistics Websites/Tools (Advanced).

PowerLog-J

WEBFLIS (WEB Federal Logistics)

FEDLOG (Federal Logistics)

LIW (Logistics Information Warehouse) management & inventory operations

(advanced)

LOGSA (Logistics Support Activity)

LMP (Logistics Modernization Program)

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