HR
Resume:
Ramanpreet Kaur
**** ** ****** ** ********, AB, T6T2G6
***************@*****.***
Professional Summary
Highly motivated and result-driven professional with a drive for serving as dedicated and an energetic team member. Fast learner and experienced HR Administrative Assistant with the ability of handling daily administrative and HR duties of an organization. Eager to bring strong administrative skills to an organization need of top-level support.
Experience
FC Associate
Amazon Fulfillment Centre, Edmonton, CA
October 2022 to Present
• Packing orders for shipment
• Processing kickouts as kickout operator
• Providing training to new recruits as embassador Administrative Assistant
Udam Immigration, Edmonton, Alberta, CA
October 2022 to April 2023
• Preparing reports, writing and distributing e-mails to clients, correspondence memos, letters
• Organizing and scheduling appointments along with maintaining filing system
• Preparing and updating documentation
• Data Entry and sending invoices
• Greeting clients and respond to all inquiries
• Scanning and filing necessary documents
• Sending and receiving emails from immigration, Refugees and citizenship office
• Resolving minor technical issues related to printer, applications and computer system
• Providing all required support to clients on the telephone and in person HR Administrative Assistant
ECLERX Services Ltd. IT Park - Chandigarh, Chandigarh July 2021 to September 2022
Ramanpreet Kaur
1724 27 Street NW Edmonton, AB, T6T2G6
***************@*****.***
2
• Searching resumes and assisting with new employee orientation
• Screening calls and scheduling interviews and conducting research to find potential candidates
• Scanning and filing essential documents
• Compiling materials and maintaining employee database records
• Assigning duties to employees and preparing work schedules
• Providing clerical support to all employees
• Resolving issues that occurs at work place such as employee complaints
• Reviewing staff performance and providing feedback to enhance work efficiency Customer Support Representative
ECLERX Services Ltd. IT Park - Chandigarh, Chandigarh June 2018 to July 2021
• Responding promptly to customer enquiries and resolving their issues in a timely and efficient manner
• Troubleshoot issues by providing all required support related to applications, hardware setup and installation, email setup and minor repairs
• Handled 50 calls per day on average with 95% resolution rate
• Followed up via diverse means such as Email and phone to ensure customers are not having difficulty anymore
Education
Bachelors in Business Administration (2014-2017)
Doaba college Jalandhar - Jalandhar, Punjab
Diploma of Higher Education in Insurance and risk management Doaba college, Jalandhar, Punjab
Core Competencies
• Customer Service
Ramanpreet Kaur
1724 27 Street NW Edmonton, AB, T6T2G6
***************@*****.***
3
• Effective verbal and written communication skills
• Proficient in MS Office (Excel, word, PowerPoint)
• Effective decision-making abilities along with critical thinking
• Problem-solving methodology
• Exceptional organizational and administrative skills
• Proficient multi-tasker
• Multilingual (English, Punjabi, Hindi)
• Leadership Abilities
• Time Management
• Attention to Details
References
Available on request
Contact this candidate