Federal Government Church Street
Resume:
ADELAJA, BABAFEMI EMMANUEL
No **, Aina Street, Ojodu Berger, Lagos.
Telephone: 081********
Email: ************@*****.***
OBJECTIVE:
I am a bright and dedicated graduate with high leadership, communication skills and dedication to continuously help improve quality standard. Seeking a challenging and rewarding career that allow growth and further building of my skills, and possess the right technical skills required to propel the organization achieving its goals and objectives.
PERSONAL DATA:
Sex: Male
Religion: Christianity
Marital Status: Single
HOBBIES: Reading, Speaking, Meeting People, Writing and Sporting.
EDUCATION
DATES INSTITUTION COURSE
2012-2019 Federal University Of Agriculture, Abeokuta, B.Sc (Hons) Mathematics
Ogun State.
2005-2011 Federal Government College, S.S.C.E
Ijanikin, Lagos State.
1998-2004 Federal Government College, First School Leaving Certificate Staff School, Lagos State.
WORK EXPERIENCE:
GROLA TECH LIMITED - Lagos
Sales and Telemarketing Agent
Providing information to customers
Resolving customers complaints and doubts
Activities reports
Setting sales target
Meeting sales quotas
Taking call notes
NESTLE – Ogun State
Production Operatives: February, 2021 till Date
Review production specifications to verify accurate weights and measurements prior to mixing ingredient
Supported current production needs by moving items between equipment
Maintaining a clean work station and production floor
Working on production line and meeting production targets
Following production guidelines and specifications
Use of trolley, hand truck to complete tasks and transport items
Performs other tasks as assigned
GREENDOT TECHNOLOGY (Freelance) – Lagos
Technical Support Specialist: September, 2020 – January, 2021
Act as the primary technical contact, taking ownership of customer issues reported and seeing problems through to resolution
Oversee and resolve Microsoft Office issues
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems
Collaborate with subject matter experts and escalation managers when additional support is needed
Talk clients through series of actions, either via phone, email or chat, until issue is resolved
Ask customers probing questions to quickly understand the root of the issue
Ensure proper documentation of all interactions.
IFEOLUWA INTERNATIONAL GROUP OF SCHOOLS – Ado-Ekiti
Academic Instructor / Personnel: August, 2019 – August, 2020
Successful Academic delivery to students.
Established a Successful Mentor Exercise.
Seminar Presentations on Mathematics and Computer topics.
Help Provide solutions in ICT and computer services.
Assisted in Customer Enquiry Operations between School Management and Parents/Guardian.
LAGOS STATE ENVIRONMENTAL PROTECTION AGENCY (LASEPA) – Lagos
Industrial Training Program (IT): July, 2015 - December, 2015
● Prepared reports on annual budget.
● Consults with unit heads to ensure adjustments are made in accordance with program changes in order to facilitate long-term planning.
● Preparation of regular and special budget reports to interpret budget directives and to establish policies for carrying out directives.
● Helped in carrying out the budget of the agency for that year.
EXTRA CURRICULAR ACTIVITIES:
Active member of Anti Corruption (NYSC C.D group)
SKILLS:
Excellent communication skills, spoken and written.
Good Customer Service and Interaction Knowledge, Adequate crowd/mass management.
Computer Literacy: Sound knowledge of Microsoft Office Packages and Excel
Skilled in Public Speaking.
Good listener and assertive. Balanced, detailed with quality sense of priority.
Resourceful and disciplined.
REFEREES:
Mr. Gbenga Gbadebo
Assistant Director,
Lagos State Ministry of Education,
Alausa, Lagos State.
Tel: 080********.
Barr. Fola Olamiju
Fola Olamiju. Esq Chamber,
Palmgroove, Lagos State.
Tel: 080********.
Contact this candidate