Delivery Driver General Manager
Resume:
Kelli Johnson
***************@******.***
Summary Qualifications
Proficient using various PC applications, Systems Application & Productions, and MS Office Suite.
Able to meet marketing and sales goals.
Outstanding ability to build solid rapport with customers and internal suppliers.
Good organizational skills and the ability to multitask.
PROFESSIONAL EXPERIENCE
Go Puff
Delivery Driver 05/2019-Present
Contacted customers prior to delivery to confirm and coordinate delivery times.
Completed rush deliveries on tight timetables to fulfill customer needs.
Communicated customer complaints, request, and feedback to the company management for resolution.
Collected payments for completed deliveries and credit as well.
Maintained accurate financial records by collecting and documenting timely and past due customer payments.
The Body Shop
Store Associate 08/2015- 10/2020
Verified that all merchandising standards were maintained daily.
Opened and closed the store, including counting cash.
Consistently meet and surpass monthly ordering and sales goals assigned by store manager.
Prepared and submitted required reports to the general manager which included inventory report, request for merchandise requisition, personnel incident reports and cashier cash count.
Processed merchandise returns and exchanges.
Maintained clean and orderly checkout areas and completed other general cleaning duties.
World Pac
Warehouse Driver 04/2015-08/2015
Prepared customized quotes and answered inquiries regarding products and services.
Employed market research to successfully generate new leads by conducting cold calling.
Reached out to customer leads through cold calling and emailing. 50+ cold calls daily.
Performed cost-benefit and needs analysis of existing and potential customers to meet their needs.
Monitored accounts on a weekly, monthly, quarterly, and annual basis.
Trained other sales representatives to meet their quotas.
Family Dollar
Assistant Manager 10/2013-04/2015
Delivered excellent customer service by greeting and assisting customers.
Provided leadership, direction, and supervision to all store employees.
Addressed customer inquiries and resolved complaints.
Responsible for managing and maintaining all store business records including, but not limited to, payroll, scheduling, vendor delivery, accounting, and inventory records, as well as cash register deposits/receipts.
Manager loss prevention within the store.
Open new store locations and assisted in recruiting new staff.
Maintained and stocked to new inventory.
Reorganized sales floor to meet company demands.
Maintained daily records of all transactions.
Determined staff promotions and terminated employees when necessary.
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