Customer Service Quality Assurance

HANSEL JIMENEZ KING

**-* ****** *****

Lancaster, PA, 17602

E-mail: **************@*****.***

Cellphone 717-***-****

PROFESSIONAL SUMMARY

Exceptionally skilled in material handling, with a strong ability in quality assurance on inventory tracking and accuracy. Excellence in customer service. Adept at handling multiple projects well and completely under high- pressure deadlines. Exceptional proficiency with all corporate accounting systems and current related computer software programs.

CORE QUALIFICATIONS

• Extensive familiarity warehouse manager system and MS Office applications including Word and Excel

• Strong organizational and multitasking abilities

• High ability to work independently or as part of a team.

• Excellent dependability in maintaining strict customer confidentiality.

• Sound customer service skills

Boxzooka Fullfiment 2021- 2023

Inbound lead MIDDLETOWN, PA.

Boxzooka is a 3rd party logistic and fulfillment company. Our everyday task was, putting away all the merchandise which arrive to the facilities from different customer in a timely and rigorous process. Leading in put away, we achieved reducing time processing, moving and more accurate way doing everyday task in more than 20%. Avoiding and reducing losses and costing in overtime intended to seek lost merchandise in a 90% . Job Duties:

• Moving and handling merchandise using RF scanner and equipment into final location in an accurate manner physical and systematical.

• Detecting and correcting differences in meeting deadline in accordance to client-company procedures.

• Prioritizing, supporting, training and couching co-worker in the everyday and diverse issues in daily task.

• Supporting other department, such as Inventory (Doing cycle counts, Picking and packing as well), doing replenishment using Folk lift, cherry picker and other powered equipment. HORMICONDO, SRL. 2015 - 2019

Accounts Payable Clerk Santo Domingo, R.D.

Hormicondo is a hydraulic concrete construction company. As an accounts payable clerk, my job responsibilities include but are not limited to, completing payments and controlling expenses by receiving, processing, verifying, and reconciling invoices.

Job Duties:

• Reconciles processed work by verifying entries and comparing system reports to balances.

• Charge expenses to accounts and cost centers by analyzing invoice/expense reports, recording entries.

• Pay vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing. HANSEL JIMENEZ KING

E-mail: **************@*****.***

Cellphone 717-***-****

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FREDERIC SCHAD, INC. 2009-2015

Warehouse Assistant Santo Domingo, D.R.

Frederic Schad, Inc. is a full-service logistics company established in Santo Domingo, D.R. As a warehouse assistant, my duties and skills included:

• Skilled in delivering, sorting and receiving cargo and merchandise.

• In-depth knowledge of inspecting, and stocking product, equipment, and supplies

• Hands-on experience in issuing merchandise

• Ability to operate a pallet jack, cherry picker, the bendi Electric Narrow aisle trucks as well as forklifts.

• Track record of maintaining exact records and logs

• Demonstrated ability to clean and organize the warehouse and yard areas for efficiency.

• Adhered to company standards and safety requirements.

• Familiar with computerized inventory control systems and hand-held scanners.

• Active in problem solving and improving processes to serve and compliment other departments to drive organizational success.

EDUCATION

AUTONOMA UNIVERSITY OF SANTO DOMINGO 2015

Business Administration Degree in Business, major in accounting Santo Domingo, D.R. SKILLS

Complete proficiency in Spanish and (Intermediate) English Track inventory, Attention to Detail, Thoroughness, Organization, Analyzing Information, Accounting, Vendor Relationships, PC Proficiency, Data Entry Skills and in mostly all warehouse house equipment.

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