IT Tech
Resume:
** Robert Joe Coltharp **
*********@*****.***
**Summary**
Highly motivated and results-oriented IT professional with 10+ years of experience in security operations, demonstrating strong technical skills in network monitoring, system security, and troubleshooting. Proven ability to adapt to new technologies and solve complex problems. Adept at working independently and as part of a team to ensure efficient operations and maintain high levels of performance, reliability, and security. Eager to contribute expertise and dedication to a challenging IT role.
**Technical Skills**
* **Operating Systems:** Windows 2003/2007 Server, Windows Operating systems
* **Software:** Microsoft Office Suite, DVS-G web scheduler
* **Networking:** TCP/IP, ISDN, Cisco Catalyst 3560G configuration
* **Hardware:** Polycom and Tandberg VTC Codecs, Tandberg MCUs, ADTRAN IMUX, Crestron/AMX control panels, AN/CYZ 10, SKL, TACLANE KG175/KG175D, KIV 19, KIV 7 HS/HSB, KIV 7M
* **Security:** Access Control Systems, Intrusion Detection Systems, CCTV, Physical Security, Incident Reporting, Security Audits
* **Military Systems:** CPOF (Command Post of the Future), MCS, BFT/FBCB2 (Blue Force Tracker), MTS (Military Tracking System), SINCGARS Radios, HARRIS radio systems
* **Other:** Video Teleconferencing (H.320 and H.323 protocols), Audio Engineering, Asset Management, Training
**Work Experience**
**Hub Enterprises, Pascagoula, MS**
* **Surveillance/Dispatch Officer** August 2014 – May 2017
* Monitored security cameras and access control systems to ensure facility security.
* Operated CCTV, access control, and intrusion detection equipment.
* Dispatched security officers and service vehicles to respond to incidents.
* Provided physical protection for employees and visitors.
* Patrolled assigned areas and documented security/safety hazards.
* Prepared incident reports and assisted local law enforcement with investigations.
* Coordinated logistics and traffic flow during heightened security operations.
* Proficiently identified and responded to alarms at critical sites.
**Mississippi Security Police, Pascagoula, MS**
* **Security Officer** April 2007 – March 2014
* Responded to alarms, investigated disturbances, and maintained security of premises.
* Monitored and authorized entrance/departure of employees and visitors.
* Conducted patrols to prevent and detect intrusions.
* Prepared reports on daily activities and security incidents.
* Provided first aid and assistance during medical emergencies.
* Operated security devices and screened individuals for prohibited articles.
* Escorted individuals and provided personal protection as needed.
* Dispatched calls and determined appropriate actions based on situations.
* Maintained order and enforced rules/regulations.
* Provided guidance and training to new employees.
* Conducted fire/evacuation drills.
**1-155 INF BN, McComb, MS**
* **Signal Support Systems Specialist** January 2007 – April 2008
* **Sergeant – Signal Support NCO** April 2008 – June 2009
* Installed, operated, and maintained information processing systems and peripheral equipment.
* Performed data control, storage operations, and data transfer between systems.
* Troubleshooted automation equipment and isolated malfunctions.
* Installed, operated, and maintained COMSEC devices.
* Assisted in the design, preparation, and testing of computer programs.
* Drafted technical documentation for programs.
* Configured information processing equipment into operating configurations.
* Performed senior operator and system administrator duties.
* Supervised, installed, maintained, and troubleshooted signal support systems.
* Provided technical assistance and training for automation and communication equipment.
**TF 1-155 (Mississippi Rifles), LSA Anaconda, Iraq**
* **Staff Sergeant – Information Management Officer (IMO) & Information Assurance Security Officer (IASO)** June 2009 – August 2010
**177 AR BDE S6, Camp Shelby, MS**
* **Staff Sergeant – VTC Coordinator** July 2010 – May 2011
* Provided video teleconferencing services and support to various organizations.
* Planned, scheduled, coordinated, and conducted VTCs and user training.
* Applied knowledge of VTC equipment, networks, protocols, and security requirements.
* Utilized audiovisual skills to optimize VTC use.
* Provided customer advice and assistance with VTC planning and implementation.
**859TH EN CO(VERT)**
* **Signal Support Systems Specialist** June 2012 – August 2014
**Education**
**Hancock High School, Kiln, MS**
High School Diploma General Studies 2006
**Certifications**
* IT Networking and Cisco Routing: IP addressing and Subnet masking, Introduction to Router operations, Introduction to Routing and Static network, IP unnumbered and OSPF
* Operator, Maintainer Course; WIN-T INC 1 SATELLITE TRANSPORTABLE TERMINAL
* Operator, Maintainer Course; WIN-T INC 1 BATTALION COMMAND POST NODE
* Unit Level Maintainer Course; FBCB2/BFT
* Planner, Operator, Maintainer Course; HARRIS AN/PRC117F
* Planner, Operator, Maintainer Course; HARRIS AN/PRC150
**Language Skills**
* English (Advanced - Spoken, Written, Read)
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