Misty Dodson
*** **** ****, ********, ** *****
Dedicated professional seeking employment with a company that values its employees and fosters opportunities for personal and professional growth. Committed to contributing to organizational success through hard work, adaptability, and a focus on excellence.
Education
Millington High School Millington, TN Class of 1999
Work History
Merchandising and Inventory Specialist (MIS)
Lowe’s 2023–Present
Manage inventory processes, including stocking, replenishment, and maintaining accurate inventory records.
Ensure product displays meet company standards and are optimized for customer appeal and accessibility.
Collaborate with store teams to support sales initiatives and ensure smooth operational workflows.
Monitor inventory levels and coordinate with vendors and suppliers to address stock needs and resolve discrepancies.
Utilize technology and reporting tools to identify trends, improve inventory accuracy, and minimize shrinkage.
Home Health Aide
By Your Side Health Care 2018–2022
Provided compassionate care to elderly and disabled clients, assisting with daily living activities such as bathing, dressing, meal preparation and medications.
Monitored clients' health conditions, including vital signs, and reported changes to supervisors or healthcare professionals.
Offered companionship and emotional support to promote client well-being and reduce feelings of isolation.
Maintained accurate records of care plans, progress notes, and medication schedules.
Ensured a safe and clean environment by performing light housekeeping and adhering to safety protocols.
Substitute Teacher
Monroe County School District 2014–2016
Delivered lesson plans and facilitated learning for students in various grade levels and subjects.
Adapted to diverse classroom environments, ensuring continuity of education during teacher absences.
Managed classroom behavior and maintained a productive learning atmosphere.
Collaborated with school staff to support student needs and administrative processes.
Patient Service Representative & Supplies
OxyCare Plus 2016–2017
Provided exceptional service to patients by coordinating medical equipment and supplies delivery.
Educated patients on the proper use of medical equipment, ensuring adherence to safety guidelines.
Maintained accurate records of orders, inventory, and billing to ensure operational efficiency.
Worked closely with healthcare providers to address patient needs and resolve issues promptly.
Agent/Office Manager
Williams Insurance Agency 2011–2014
Managed daily office operations, including scheduling, correspondence, and client file management.
Assisted clients with insurance policies, including quoting, underwriting, and claims processing.
Supervised staff, provided training, and ensured compliance with industry regulations and company standards.
Increased customer retention and sales by delivering personalized service and identifying cross-sell opportunities.
Front Desk Clerk/Auditor
Holiday Inn 2009–2011
Welcomed guests, managed check-ins/check-outs, and provided professional customer service.
Conducted nightly audits to reconcile daily financial transactions and prepare management reports.
Managed reservations, optimized room inventory, and handled billing and payment processing.
Collaborated with housekeeping and maintenance teams to ensure exceptional guest experiences.
I am organized and detail-oriented with extensive experience in administrative operations, patient care, and customer service. I am skilled in scheduling, record-keeping, inventory management, and financial reconciliation. I have experience with healthcare-related software and medical equipment usage, and I recognize the importance of excellent communication, adaptability, and a compassionate approach to patient needs. I am dedicated to maintaining confidentiality and delivering high-quality support in fast-paced environments. I look forward to hearing from you soon.
References
Personal and professional references available upon request.