Customer Service Inventory Control
Resume:
CORY
BROCKENBR
OUGH
****.*************@******.***
Charlottesville, VA 22903
CONTACT
SKILLS
• Material Handling
• Loading and unloading
• Order Picking
• Positive Attitude
• Heavy Lifting
• Workplace Cleanliness
• Package handling
Results-oriented Stocker with a strong background in merchandise management and customer service. Proven track record of efficiently unloading, sorting, and stocking merchandise to optimize store layout and product placement. Skilled in inventory control, answering customer questions, and providing detailed product information. Adept at maintaining a positive attitude and ensuring workplace cleanliness. PROFESSIONAL SUMMARY
Material Handler
Lakeside Book Company, LlC, Harrisonburg
Picker Packer
Produce Source Partners, Ashland
EXPERIENCE
January 2022 - August 2024
• Transported inventory items to appropriate locations
• Packed items into appropriate containers for shipment Maintained a safe work environment by following proper safety protocols and
• conducting regular inspections
• Kept storage areas organized, clean, and secure to fully protect company assets Collaborated with team members to ensure timely completion of tasks and high-quality work standards
•
Read production orders, work orders, shipping orders and requisitions to
• determine items to be moved, gathered, or distributed Prevented product damage by carefully loading and unloading materials using appropriate equipment
•
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
•
• Kept work areas clean, safe, organized and free of debris at all times. Stacked materials on pallets and wrapped with pallet wrap, facilitating safe transport.
•
• Efficiently managed time to complete daily tasks within set deadlines.
• Utilized RF scanners to track the movement of goods throughout the facility.
• Loaded and unloaded materials onto pallets with attention to detail.
• Utilized barcode scanners to track and trace materials.
• Ensured accurate labeling of all materials according to company standards. Attached identifying tags or labels to materials, improving efficiency and eliminating errors.
•
March 2015 - April 2016
• Scanned packages and boxes and moved to loading dock for shipment Stocker
Murachaun, Chesterfield
Fire Watcher
General Dynamics, Norfolk
Enhanced order accuracy by carefully picking and packing items per customer specifications
•
• Printed labels, packaged boxes, and loaded into outbound containers
• Pulled orders quickly to maintain demanding productivity goals Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines
•
Prepared orders for shipment by inserting associated paperwork, tagging boxes,
• and scanning barcodes to upload package data to tracking system Protected materials for transport by correctly packaging products in boxes and crates
•
Reduced shipping errors by thoroughly checking each item before packaging for shipment.
•
• Accurately picked, packed and shipped orders in a timely manner. Picked customer orders, reviewing for correct number and type of product to eliminate errors.
•
• Identified and located products within warehouse after reading orders.
• Collaborated with other team members to meet production goals on time. March 2014 - March 2015
Unloaded, sorted and stocked merchandise according to store layout and product placement
•
• Answered customer questions and provided detailed product information
• Performed inventory control, such as counting, and stocking merchandise
• Kept records of out-going orders.
July 2011 - May 2012
Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected
•
Reduced fire risks by promptly reporting incidents and unsafe conditions to the
• appropriate personnel
Facilitated smooth operations during hot work activities by providing continuous surveillance of the area throughout the process
•
Enhanced safety by diligently monitoring assigned areas for potential fire hazards and violations.
•
Collaborated closely with Fire Safety Officers in order ensure proper protocol is
• followed at all times.
Identified opportunities for improvement in existing Fire Watcher processes and procedures.
•
Communicated effectively with co-workers, supervisors, and other personnel when responding to emergencies.
•
Provided thorough training on proper use of firefighting equipment to staff
• members.
Performed regular fire safety checks in accordance with company policies and procedures.
•
Monitored activities that could lead to a hazardous situation requiring
• evacuation or other protective action.
Maryland High School, Baltimore, MD
EDUCATION
December 2010
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