Customer Service Flight Attendant
Resume:
Jane Malamud
**** ********* *****, ******** ** **062
***********@******.***
Highly motivated worker with extensive international experience and bilingual in English and Spanish.
Core competencies include:
Sales and Marketing
Customer Service
Latin American Cultural Expertise
Client Relations
Staff Management
Professional Experience
Language line solutions Kelly’s services nov 2024-present
Spanish interpreter.
Flight Attendant Trainee, Delta Airlines Feb-Apr 2023
I attended Delta’s Inflight Service Training earlier this year and received instruction that included in safety,
US Department of State (DOS), Eligible Family Member/Accredited diplomat, Worldwide Locations
Eligible Family Member Accredited Diplomat US Department of State, 2002 to 2019
As an Eligible Family Member my responsibilities included attendance and participation in US and Host nation official diplomatic events, representing the US Department of State, and organizing and coordinating diplomatic events. Engagements include official receptions for Ministerial level government officials, Ambassadors and private sector business leaders. Events required attention to diplomatic protocols, cultural sensitivities, knowledge of US foreign policies and initiatives, and familiarity with host country political and business leaders. In this role I served in Guatemala, Spain, Philippines, China, and the Bahamas.
Flight Attendant, Air Madrid, 2004-2006 Performed preflight, through-flight and post-flight inspections of aircraft emergency, cabin and galley equipment. Ensured cleanliness of aircraft interior. Provided leadership, direction and assistance during emergencies, including aircraft evacuation, administering first aid to ill or incapacitated passengers. Briefed passengers. Supervised loading and off-loading of aircraft passengers and baggage. Communicated in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies. Greeted passengers, assist with carry-on baggage stowage, and deliver onboard announcements. Provided excellent customer service which exceeded passengers’ expectations. Qualified on Airbus 320, 321 and 330.
Independent Web Based Sales, 2004-2018
Conducted retail activities operating exclusively online. Purchased unique merchandise in the US and abroad. Used available technology and web-based platforms to market and sell goods. Managed inventory, utilized payment platforms and logistic services to deliver merchandise to customers.
Regional Makeup Artist, Prescriptives/Estee Lauder 2004-2006
Oversaw shift operations of a store location, trained retail talent on company polices and sales methodology, mentored new hires, and consistently exceeded sales goals for the region. Worked collaboratively with senior management to adjust inventory to meet sales trends and was often featured at high profile sales events as a guest make up artist.
Featured Actress – 1998-2000 Performed in various well-known daytime dramas in Colombia. In addition to daily shooting schedules I attended promotional events, talk shows and featured interview segments to promote projects for the network.
Flight Attendant, Avianca Airlines 1996-1998 Performed preflight, through-flight and post-flight inspections of aircraft emergency, cabin and galley equipment. Ensured cleanliness of aircraft interior. Provided leadership, direction and assistance during emergencies, including aircraft evacuation, administering first aid to ill or incapacitated passengers. Briefed passengers. Supervised loading and off-loading of aircraft passengers and baggage. Communicated in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies. Greeted passengers, assist with carry-on baggage stowage, and deliver onboard announcements. Provided excellent customer service which exceeded passengers’ expectations. Qualified on Boeing 727, 757, 767, Fokker 50 and MD 83.
Language Skills: Spanish (fluent)
Technical Proficiency: Windows, Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook)
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