Supply Chain Business Analyst

Amruta Ashok Pant

Supply Chain Analyst Business Analyst Quality Analyst

Chicago, IL, 60148 ******.****@*****.*** 630-***-**** Professional Summary

Dynamic and results-driven IT professional with 16 years of expertise in Supply Chain Analysis, Business Analysis, QA Leadership, and Development. Adept at managing and optimizing warehouse management systems, including Legacy and Manhattan WMOS, with comprehensive knowledge of the software development and testing lifecycle (SDLC). Proficient in RPG-AS400, Python, API integrations, DB2, SQL, and performance testing using JMeter. Certified Scrum Master (2024) with extensive experience in business and project management tools. Skilled at bridging business and technical teams to enhance operational efficiency, optimize costs, and drive performance improvements.

Key Skills

Supply Chain Analysis & Support

Business Analysis and process Optimization

Quality Assurance & Performance Testing

Data Analysis & Reporting

Process Improvement, Problem & Incident Management

Manhattan WMOS 2019, SAP, Oracle, AS400, RPG400, SQL400, DB2400

Agile, Scrum, Waterfall Methodologies

Project & Team Management

Professional Experience

Supply Chain + Quality Analyst / Project Manager

Tata Consultancy Services (ACE Hardware Corp) – Oak Brook, IL Jan 2019 – Dec 2024

• Led production support efforts, quickly resolving high-priority issues to minimize labor impact on business operations.

• Collaborated with business stakeholders to understand daily challenges and develop IT- driven solutions for process improvement.

• Conducted business analysis and partnered with cross-functional teams to optimize warehouse fulfillment and supply chain efficiency.

• Transitioned into testing leadership, streamlining testing processes and implementing automation to accelerate time-to-market.

• Led performance testing initiatives to ensure website stability under peak loads during high-traffic events.

• Spearheaded process improvements, including project planning, cost estimation, and execution reporting.

• Promoted to Project Manager, overseeing budget planning, resource management, cost tracking, and SDLC compliance.

• Managed recruitment, onboarding, and performance evaluations while ensuring smooth project execution.

• Successfully delivered four major projects in 2024 as a Certified Scrum Master, enhancing team collaboration and execution.

Software Engineer / Technical Analyst

Tata Consultancy Services, KPIT Cummins, HSBC – India July 2007 – April 2017

• Started career at HSBC as a trainee software engineer, trained on AS400, and contributed to multiple retail core banking projects.

• Worked on flagship projects such as AML, Virtual Account, and One HSBC, gaining deep exposure to North American banking operations.

• Promoted to Senior Analyst within three years, leading teams in AS400-based payment application development and maintenance.

• Developed functional and technical design documents, reviewed code, and provided post-release support.

• Managed user request enhancements (UREs) and defect fixes for rapid turnaround.

• Expanded expertise in data analysis, BI visualization, and process automation using Python.

• Achieved AS400 certification and successfully cleared the HUB assessment. Education

Bachelor of Engineering in Electronics & Telecommunication

Amravati University, India 2007

Certifications & Training

️ Certified Scrum Master (2024)

️ Lean Six Sigma Certification

️ Advanced Excel & Data Analytics Certification

️ Manhattan WMOS Training & Certification

Projects & Achievements

Implemented a new inventory management system, reducing excess stock by 25%.

Supported a logistics optimization initiative, cutting transportation costs by 12%.

Successfully integrated Manhattan WMOS, improving warehouse operations and order accuracy.

Led end-to-end quality assurance for enterprise retail applications, ensuring system stability. Technical Skills

ERP Systems: Manhattan WMOS, SAP, Oracle, AS400

Programming: RPG400, DB2400, CL400, SQL400, Cobol, Python (for data analysis), PL/SQL Oracle, JMeter (performance testing)

Project Management Tools: Planview, Azure DevOps, HP ALM (QC)

Office Suite: Advanced Excel, PowerPoint, Word, VB Languages

English: Fluent

Marathi, Hindi: Fluent

Contact this candidate