MIKKO V. MALALUAN
919-***-**** *****************@*****.***
*** ******* **** ****, *******, NC 27597
Restaurant Manager and Sous Chef with 8 years of Hospitality and Customer Service experience ready to make an impact and bring leadership to the table. WORK EXPERIENCE
JUNE 2018 -
PRESENT
RESTAURANT MANAGER and SOUS CHEF, PHO XPRESS
Ensures that the operation is running smoothly, and customers’ satisfaction are met. Responsible in managing inventory and training newly hired staff as well as existing ones. JUNE 2015 -
MARCH 2017
JANUARY 2013 –
JANUARY 2016
STOREKEEPER, 2GO CARRIER SERVICES, PHILIPPINES
Responsible for general and department-specific store activities including processing postings, supplies receipt and distribution, stock inventory, and may manage purchase and change orders. CALL CENTER AGENT, IQOR
Answers calls and provide solutions to customer’s concerns and queries EDUCATION
JUNE 2010 -
MARCH 2011
HOTEL AND RESTAURANT MANAGEMENT
Two full semesters of Hotel and Restaurant Management Course at Davao Doctor’s College in Davao City, Philippines.
MARCH 2009 HIGH SCHOOL GRADUATE, UNIVERSITY OF IMMACULATE CONCEPCION Graduated High school in Davao City, Philippines.
SKILLS
ACTIVITIES
• Excellent communication skills, both verbal and written
• Ability to collaborate effectively with customers and team members.
• Ability to multitask and troubleshoot when needed.
• Flexible enough to work with different people and open to new perspective and opinions
• Fast learner and focused
I am married with two kids – a 5-year-old girl, and a 10- month-old boy. I dedicate my time mostly to my family during my off days and make sure I get time to add exercise to my daily routine. I try to incorporate sports with my kids, particularly my daughter because I was a soccer player in high school and played basketball as well. I read a lot about self-improvement and positivity and always aspire to a better life for my family. I am good at video editing and computer-related tasks.