Human Resources Los Angeles

Menda Lucas-Parnell

*** *. ********* **, **** **, Lancaster, CA 93530

*T: 818*470*5588* email* *********@*****.***

Professional Experience

Director of HR & Client Services November 2019 – Current

IHSS Los Angeles, CA

Provide guidance and expertise to all levels of leadership on HR matters.

Provide support to the leadership team to address organizational needs and challenges.

Ensure compliance with labor laws, regulations, and HR best practices.

Client healthcare practices, goals, and procedures are met between clients, managing staff, and in-home representatives.

Updates management on regulatory changes that impact company policy.

Develop and maintain HR policies and procedures to protect the organization and employees.

Supports and guides Total Rewards planning, aligning with company goals and market competitiveness.

Lead and empower the team in creating competitive salaries, bonuses, and incentives aligned with company objectives.

Work with Benefits and Compensation experts to analyze market trends and ensure competitive, compliant, and relevant compensation packages.

Manage the onboarding processes to ensure new hires are integrated successfully.

Employee Relations, Promote a positive and inclusive workplace culture address employee concerns, and resolve conflicts through mediation and coaching.

Works under pressure in a very fast-paced environment

Focuses on learning in everyday activities and events

Coordinate with and openly exchange knowledge with colleagues

Promotes holistic well-being programs, emphasizing physical, mental, and emotional health.

Encourages initiatives supporting work-life balance and resilience among teammates.

Director of Human Resources December 2007 – August 2019

Shhh Imports & Exports Los Angeles, CA

Supports the planning, development, and implementation of all facets of the Human Resources function. Participates in the development of the HR Dept. Strategic planning process particularly from the perspective of the impact on staff.

Strategic HR business partner in talent development, employee relations, change management, organizational design, compensation planning, employee engagement, and our annual performance management process.

Provide objective and strategic input and guidance to employees at all levels related to policy interpretation and implementation, career development, and general management/employee relationship issues.

Coach managers on performance management, feedback, employee development, and career pathing.

Collect, analyze, and report HR metrics and analytics to drive data-driven decision-making and measure the effectiveness of HR programs and initiatives.

Conducts or participates in special projects and other HR initiatives as needed to meet overall company and department strategic goals and initiatives.

Communicate with employees on office or department protocols, updates, or changes as applicable.

Stay current with HR technology trends to streamline processes and improve data management.

Maintain proficiency with the company's HR systems.

Direction manages and conducts employee engagement surveys.

Management with the discipline & termination of employees; handle exit interviews and offboarding.

Benefits: Collaborate with the finance department on the selection process for benefits.

Advocacy role to assist employees with difficult health insurance matters

Collaborate with the Finance department to manage and maintain a competitive compensation program.

Ensure compliance with state and federal regulations related to compensation.

Promotes holistic well-being programs, emphasizing physical, mental, and emotional health.

Encourages initiatives supporting work-life balance and resilience among teammates.

Regional VP of HR March 2004 – November 2007

The Home Depot Lancaster, CA

Manage Human Resources & Organizational Effectiveness in the Pac Central Region

Delivering coordinating training classes for DM, SM, ASM, and other store associates,

HR guidance and counsel to management and other staff.

Career Development through Succession Planning. Lead and inspire a dedicated team of 4-5 HR professionals (HRBPs & HR Operations), fostering a collaborative environment that encourages innovation and high performance.

Responsible for annual and bi-annual HR process coordination for client groups (salary planning, performance evaluation, goal setting, employee satisfaction survey 360 feedback, etc. comp matters.

Identify gaps in business capabilities and develop action plans to address them.

Ensure all HR managers are in compliance with the Leave of Absent Program and maintain accurate records.

Maintain knowledge of federal and state laws.

Strategic architect for HR initiatives that align with business goals, providing expert counsel to the company.

Play a pivotal role in the ongoing HR transformation at Home Depot, shaping the future of DM, SM, ASM’s, and HR Operations, and functions.

Significantly influence the ongoing HR transformation within the organization, helping to shape the future of HR business partners, HR operations, and centers of excellence.

Identify and bridge talent gaps, spearhead developmental programs, and provide executive coaching to enhance organizational effectiveness.

Proactively lead the creation and refinement of HR policies, processes, and practices to adapt to the evolving needs of the business.

Work to ensure that all team, work closely with senior leadership, and functional and business unit leaders to determine, develop and execute human resource strategies that effectively support overall business strategies.

Serve as an advisor to the senior leadership team by providing insight, coaching, and HR-related solutions to functional and business unit leaders in effectively managing and developing their people and organizations.

Billable incentive Bonus distribution and notification (quarterly)

Ability to interact with a diverse employee population with internal/external customers in an effective, and professional matter.

Promotes holistic well-being programs, emphasizing physical, mental, and emotional health.

Encourages initiatives supporting work-life balance and resilience among teammates.

VP of Human Resources August 1998 – February 2004

NB Sports & Entertainment Century City, CA

Ability to work independently and demonstrated ability to lead and develop a high-performing team.

High level of interpersonal skills to handle sensitive and confidential situations and documentation.

Ability to work in a fast-paced and changing environment.

Possess a high work ethic, with excellent time management, prioritization, and strong organizational skills.

Ability to apply consultative skills in a business environment.

Ability to manage multiple projects, set priorities, and proactively resolve challenges in a fast-paced, high-pressure environment.

Excellent conflict resolution skills, diplomacy, and tack.

Advanced knowledge of the principles and practices of human resource management administration.

Oversees the development and maintenance of HRIS (Workday), ensuring optimal integration with our IT infrastructure and business processes.

Leads the innovation and implementation of data-driven HR solutions, enhancing efficiency and decision-making capabilities.

Ensures continual improvement in HR systems, incorporating feedback and new technologies to enhance functionality and user experience. Ensure the development of diverse health, wellness, retirement, and unique perks programs for workforce needs.

Accomplishment /Achievement_/ Area of Expertise

Education: Virginia Academy University- Bachelor of Science Degree in Business Administration and Communications. A Master of Science Degree in Organizational Development is currently in progress.

Compliance with State, Federal, and Local Labor Laws Employee Relation

Multi-State Knowledge Facilitate supervisor training

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