Marilyn Boyes 819-***-****
*** *-****** ******, ******** Quebec J8R 1C5
********@*******.***
Highlights of Qualifications
Familiar with a variety of computer programs, including: Microsoft Word,
Excel, Access and Internet Explorer, Yatri and other systems
Knowledge of systems used to create files and folders in both hard and
electronic forms
Deal with the public in a positive and professional manner
Reliable organized devoted, team player
Self-motivated learns new skills quickly
Excellent communication skills
Employment Experience
Agency Work
Governors walk
Retirement home receptionist November 2019- on going
Scanning documents and sending them to the appropriate person
Answering phone calls
Imputing information in to the system regarding the tenants
Faxing documents
All other related tasks
US Embassy/Consulate October 2016- October 2019
A.M Duties:
Consulate Greeter
Welcomes clients from the US and foreign countries, including Canada
Verifies documentation for Processing for visa Officers/including check in and labelling of passports ex international students, visitors
Dignitaries from Foreign Countries, work visa’s
P.M Duties:
Renewal of US passports, expertise on Embassy Yarti Systems
Packaging labels, ensures proper delivery of Processed Visa’s to clients through Canada Post
Converses with Supervisor (Montreal) pertaining to Visa’s errors mailing list, and all courier and passport issues
Conducts in depth accurate reports via Manifests
Trains new incoming Greeters as per Supervisors request
Developed new incoming training techniques efficient processing maintained office
Supplies and inventory
Timber Creek, Ottawa, ON Summer 2015
Greeting people
Answering phones, transferring calls to appropriate departments
Resolving client, ensuring client satisfaction
Filing documents and all administration duties
Strategized with 20 plus clients to help achieve personal goals
Sorting and distribution of all incoming and outgoing mail, as requested
Support Specialist III
MBNA TD Bank, Ottawa, On 2008- October 2014
Authenticated credit applications while prioritizing work based on workload and
Management directives
Provided service and solutions to customers inquiring about applications
Promoted bank products and services to clients while achieving and exceeding
Personal, team and department goals
Other administration duties as requested
Bankruptcy & Consumer Proposal Administrator
MBNA Bank, Ottawa, On November 2001- September 2008
Processed, coordinated and maintained incoming correspondence for all
Bankruptcy and consumer proposals
Initiated and maintained a filing and tracking database for client and business
Purposes
Organized proof of claims for clients to ensure accuracy
Processing of all quarterly report for bank manager
Volunteer Experience
Ronald McDonald House
Meals On Wheels
Sheppard’s of Good Hope
Temporary positions with Adecco, Randstad, Talenctor
Education
Georgian Bay Secondary School, Meaford, Ontario
Commercial I Diploma
References Available Upon Request