Customer Service Truck Driver
Resume:
Richard Gilman
Foreman
Dahlonega, GA *****
**************@*****.***
Professional Summary
To obtain a challenging position in which I would utilize my customer service skills and project managing skills.
Authorized to work in the US for any employer
Work Experience
Doordash Driver
DoorDash-Dahlonega, GA
July 2024 to Present
• Delivered packages and goods to customers in a timely and efficient manner
• Ensured the safe handling and transportation of fragile or perishable items
• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
• Provided excellent customer service by addressing inquiries and concerns promptly and professionally
• Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
• Utilized GPS navigation systems or maps to determine optimal routes for deliveries Deputy Chief Appraiser
Dawson County Government-Dawsonville, GA
May 2018 to April 2024
Field visit homes as needed, appraise properties, assist the public with tax questions, supervise entire office staff and prioritize projects to be done and in what order.
• Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
• Developed and implemented efficient filing systems to improve document organization and retrieval
• Maintained confidential employee records, ensuring compliance with privacy regulations
• Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
• Collaborated with IT department to troubleshoot hardware/software issues and ensure smooth functioning of office equipment
• Provided exceptional customer service by promptly responding to inquiries and resolving issues, resulting in a 95% increase in customer satisfaction Truck Driver
Advanced Disposal-Ball Ground, GA
January 2013 to May 2018
Made sure truck was safe for road
Checked and did daily logs.
• Maintained accurate records of daily activities, including fuel usage, mileage, and delivery schedules
• Ensured compliance with all traffic laws and regulations while operating the vehicle
• Performed routine inspections and maintenance on the truck to ensure its safe operation
• Collaborated with dispatchers to plan efficient routes for deliveries, optimizing time and fuel efficiency
• Adhered to company policies and procedures related to safety protocols during transportation operations
• Utilized GPS systems or maps to navigate unfamiliar routes efficiently and accurately Foreman
C.W. Matthews Construction-Marietta, GA
March 2007 to November 2012
Responsible for daily inspections of job site.
• Oversee workflow for up to 8 associates.
• Track time and input hours for payroll for up to 8 associates.
• First point of contact for affiliate companies in order to relay crucial information.
• Order supplies and set up jobs with outsourced companies to keep in compliance with State erosion control and traffic requirements.
• Complete weekly reports on rain fall and weather conditions as well as weekly reports on traffic control for Georgia Department of Transportation (GDOT).
• Supervised and managed a team of XX construction workers, ensuring adherence to project timelines and quality standards
• Coordinated with architects, engineers, and subcontractors to ensure smooth execution of construction projects
• Oversaw the scheduling and allocation of resources such as labor, equipment, and materials for multiple construction sites
• Implemented safety protocols and conducted regular inspections to maintain a safe working environment on-site
• Led weekly meetings with the construction team to communicate project updates, address concerns, and provide guidance
• Reviewed blueprints, specifications, and other technical documents to ensure accurate interpretation during the construction process
• Resolved conflicts or issues that arose during construction activities in a timely manner to minimize disruptions
• Maintained detailed records of daily progress reports including work completed, materials used, and any challenges encountered
Education
High School Diploma
John Stark Regional High School - Weare, NH
1983 to 1988
Skills
• Transportation management systems
• Logistics
• Time management
• Customer service
• Freight
• Microsoft Office
• Construction estimating
• Communication skills
• Microsoft Excel
• Construction
• Door-to-door
• Project scheduling
• Construction management software
Additional Information
Residential and commercial painting for 3 years in Tennessee.
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