Food Safety Quality Assurance & Brand standard

• Extensive overall experience of ** years in Quality Assurance,

Food Safety, and Auditing for Hospitality and Food manufacturing sector

• Lead Auditor in QMS 9001 & ISO 22000

• Successfully completed ISO 31000:2018 Professional certification in Risk Management from TUV Nord.

• Six Sigma White Belt and Yellow belt certification

• Attended 5 days Tamara Leadership conclave delivered by Dr. Anand Kastoori on (27- 29th Mar 2023 – 12-13th Sep. 2023)

Customer Centricity

SMART goal setting

Responsibility & Accountability

Brainstorming Technique

Emotional Intelligence & Leadership

Conflict Resolution

360º briefing Action planning

Change Management

Inverting the Pyramid The 6 Es Model

The Manager as a coach and Managing Conflicts

• Master Trainer FSSAI (FOSTAC); Experience of conducted 200 FOSTAC trainings.

Retail & Distribution

Advance and Basic Catering

Advance and Basic Manufacturing

• QMS Achievements: - Scratch to certification

Successfully implemented ISO 9001 in Amal Tamara

Successfully implemented ISO 9001 in IIM IT innovation as a part of sister company

Overall managing 10 different ISO certification for the Organization including QMS, FSMS, NABH.

• Project Experience :-

Part of pre-Ops. for Tirupati lifesciences.

Part of pre-Ops. Team for O by Tamara Coimbatore Career Profile:

PARDEEP SINGH

Address:

H.No. 1545/26, Didar Nagar,

Kurukshetra, Haryana.

Contacts:

Mobile: +91-869*******

E-Mail ID:

*************@*****.***

Personal Data:

Father’s Name: Mr. Dharm Pal

Date of Birth : Mar 3, 1985

Sex : Male

Nationality : Indian

Marital Status : Married

SKILLS & Proficiencies:

• Quality Control

• Audit Management

• Data Analysis

• Regulatory Compliance

• Customer Feedback Systems

• Process Optimization

• Risk Management

• Leadership

• Communication

• Problem Solving

• Time Management

• Team Collaboration

• Customer Focus

• Adaptability

• Conflict Resolution

• Critical Thinking

• Food Safety Standards

• HACCP

• ISO Standards

• Total Quality Management

• Vendor Audit & Vendor Evolution

PROFESSIONAL EXPERIENCE

Presently working as a Corporate Head- Quality with Tamara Leisure Experiences, Bangalore, India since Feb 2023.

• Develop and implement quality assurance strategies.

• Ensure that quality processes meet the company’s mission and brand standards, target customer needs, promote employee satisfaction, and focus on continuous improvement across the business units.

• To coach team members on adopting the QMS.

• To ensure all relevant processes and policies related to ISO 9001 and FMS are defined and documented for all the business units.

• Train new employees on quality processes, tools and techniques to facilitate continuous improvement.

• To define Quality Goals and provide a framework to achieve the same across the units.

• Initiate root cause analysis for all guest related complaints.

• To generate the Monthly Quality reports and share with GM’s to take appropriate action.

• To be involved actively in monitoring the overall safety measures at the hotels, conduct self-audits and provide recommendations for compliance.

• Uses data collection methods to compile, display, track, and analyze defect trends.

• Facilitates process improvement across the units, assuring use of the systematic processes, and improvement is achievable and measurable.

• To ensure the Quality Management system is managed in terms of updates, accessibility, and change management across the business units.

• To ensure Quality objectives and goals, in line with the company strategies, current process performance, benchmarking objectives and envisaged risks are defined for all the units.

• Conduct regular audits and inspections to assess adherence to service standards

• Quarterly Senior management review of Quality for each business unit is organized and action items are tracked and taken to the closure.

• Ensure risk identification, action planning and tracking by each unit.

• To ensure Customer satisfaction feedback mechanisms are established to analysis the regular data.

• To foster the Quality Culture across the business units COMPUTER SKILLS

MS Office: Word, Analytical in

Excel, Outlook, PowerPoint.

Email: Mail, Merge, Filters.

Data Collection: Spreadsheets

Languages known:

1. English.

2. Hindi

3. Punjabi

Technical Achievements:

• Master trainer FOSTAC:

Retail & Distribution,

Advance Catering and

Manufacturing.

• Successfully Completed

Training program on Food

Allergen conducted by FSA

UK

• Lead Auditor for ISO 22000

:2005 & 2018

• Internal Auditor for FSMS

22000

• NSDC Certified assessor in

the Field of Bakery and Dairy

Technology

• Certificate Course in

Functional Food and

Integrated Pest Management

from IIT Kanpur.

• Six Sigma White Belt and

Yellow belt

Ecolab Ecosure Food Safety and brand standard Auditor Chandigarh, Punjab & Haryana. India – (Freelance Apr 22 – Feb 2023)

• To ensure food safety and Compliance with respect to National and International standards.

• To check and verify that Food Safety procedures are being carried out as per predefined standards.

• To plan and executive the audit as per schedule.

• Timely execution and error free report writing.

• To coach the food handlers on various food safety practices.

• To ensure brand and food safety standards to be met by applying various tools and techniques i.e., Surprise visit, and by virtual auditing.

• To update Ecosure and revise the food safety checklist as and when required.

• Timely update the audit plan in salesforce.

• Immediately issue a closer warrant notice if found major deviation with respect to food safety.

Taj Chandigarh Executive –Quality Assurance & Microbiology Chandigarh India – (Feb 12 – Apr 2022)

• Ensure risk identification, action planning and tracking by each unit.

• To conduct brand standard audits and inspections to assess adherence to service standards.

• To ensure Customer satisfaction feedback mechanisms are established to analysis the regular data.

• To foster the Quality Culture across the business units

• Responsible for managing the hotel’s hygiene, sanitation and food safety operations, including developing qualified departmental trainers for each kitchen section, stores, purchase and receiving departments.

• To ensure that the food safety system is established, implemented, maintained, and updated.

• Provide continuous training and supervision to new hires and permanent employees in the best proven practices of food safety operation, GMP’s, hygiene and quality control.

• Review and update HACCP procedures, policies, and SOP’s.

• Conduct inspections of the facility and Vendors to strength the food safety and HACCP protocols.

• To liaise with Local Authority for the enforcement of statutory guidelines as required by FSSAI.

• To set up Quality & Food Safety norms & specification for Raw materials & auxiliary materials as per FSSAI and Taj corporate quality standards.

Educationnel Qualification :

• M.Sc. in Chemistry from

National Institute of Medical

science & Research

University Jaipur, Rajasthan

• Master in production and

operation Management from

Maharashi Dayanand

University Rohtak (Haryana)

• 3 years Diploma in Food

technology from Govt.

Polytechnic Mandi Adampur,

Hisar (Haryana).

• Ensure all laboratory analysis is carried out in safe, efficient, and timely manner & ensure that systems & methods of Sampling/ Analysis are in place to allow for the generation of valid data.

• Ensure Microbiological testing: Raw water, Raw materials, intermediate products, and process equipment, finished goods product (TPC, Coliform, E. coli, S. aureus, Salmonella, Vibrio & Environment pathogen monitoring)

• To ensure Personal Hygiene and Environment hygiene by taking Swab samples as per FSSAI norms.

• To keep management informed of all Food Safety deviation & trends & set corrective action as required & reporting to corporate quality assurance cell.

• Reject all the incoming raw materials fail to meet quality expectations and report the issue to the concerned department at the earliest.

Tirupati Lifesciences QA Officer Paonta Sahib, Himachal Pradesh. India – (March 2010 – Jan 2012)

• Preparation and review of batch processing records.

• Preparation of SOPs, CCP monitoring and record filling.

• In process quality assurance activities.

• Sampling and in process checks for validation batches.

• Preparation of Annual Product Review protocols and reports.

• Responsible for the organization and day to day operations of the microbiology laboratory. Ensures that the microbiology laboratory functions according to regulatory requirements. Performs routine testing of raw materials and finished products according to established protocols and procedures.

• Ensure Manufacturing operation functions according to Hygiene and food safety norms.

• Look after all in-process activities like Dispensing, Manufacturing

& Packing.

• Maintaining record of all incoming, in process, FG, Process control checks records, regulatory standards & submitting compiled report to functional leads.

Date: Pardeep Singh

Zeon Lifesciences Production

Supervisor Paonta Sahib, Himachal

Pradesh. India – (July 2007 – June

2009)

• Maintain and review batch

processing and packing

records.

• Preparation of SOPs related

to Manufacturing and

packing.

• Ensure in-process

manufacturing and packing

activities.

• Ensure the Raw material

dispensing is carried out as

per the procedure

established by the Company.

• Preparation of daily

production MIS report

• Ensure Manufacturing and

Packing activities carried out

in Hygienic manner and as

per the norms laid down by

Company management.

• Coordination with In-House

lab to maintain and check

the quality of manufactured

product.

• Handling of Deviation and

Change Control

• Handling internal, External

and Third-party audits

• Provide assistant to Manager

Production.

• Manpower handling and

utilization.

Contact this candidate