Customer Service Los Angeles
Resume:
Glendale, AZ *****
*********@*****.***
SUMMARY
With working in the industry for 15+
years bartending, I have a strong
knowledge of mixing and serving a
wide range of alcoholic beverages
with timing and efficiency. I am
known for my excellent
communication skills, with history
of providing clear, polite, and
positive conversations with diverse
guest's and coworkers in any
circumstance. I do have a
reputation for putting guest's at
ease, handling large volume of
business, while maintaining
composure and grace in stressful
situations.
SKILLS
• Customer Service
• Suggestive Selling
• Payment Collection
• Wine Recommendations
• Mixed Drinks Preparations
• Event Preparation
• Cocktail List Development
• Table Arrangements
• Setting up Tables
• Beverage Preparation
• Health Codes Compliance
• TIPS Certified
Eyelicka Holt
EXPERIENCE
April 2023 - Current
Event Bartender Best Beverage Catering LLC Los Angeles, CA February 2018 - Current
Bartender M culinary
February 2019 - March 2020
Mixologist Hotel Valley Ho Scottsdale, AZ
January 2018 - March 2020
Bartender Cherry Bombers
January 2017 - December 2017
Mixologist Norwegian Cruise Lines
Worked 10+ hours daily for big events including Coachella, Stage Coach, Beachlife, Up in the Clouds, Outsidelands, and Bottlerock.
•
Set up banquet bars, stocked all supplies and put together table arrangements for each event.
•
• Upsold customers from shelf to premium brands to help boost sales. Worked large events including Barrett Jackson, The Phoenix Open, and the Tempe Innings Festival
•
I executed large volumes in short periods of time with adaptability and grace.
•
• Completed regular bar inventories and daily requisition sheets. 1 of 3 bartenders, out of 26, fully trained to work in all aspects of the hotel (main restaurant, pool, banquets)
•
Was an influential contributor to building and creating the main restaurants 2020 drink menu
•
Worked in high paced environment with average daily sales ranging from $1500 to $2200 daily with the highest day ranking at $5700.
•
Demonstrated a thorough knowledge of spirits, beer, wine, mixers, garnishes, and other beverage ingredients.
•
Responsible for managing and maintaining entire shifts alone while providing a safe and relaxed environment for our patron's
•
• Kept detailed records of customers “tabs,” with precision and accuracy
• Promoted the bar events to help build more business.
• Won “Top Comment Card Earner,” 2 times in the time worked on the ship This is given monthly between the 975 employees and is for the positive surveys that guest will fill out after their stay on the ship
•
• I adapted to working all bar venues on the ship, total of 15 of them EDUCATION AND TRAINING
January 2020
Property and Casualty License
America's Professor
January 2014
Cosmetology
Bellus Academy
Contact this candidate