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Customer Support 3 Shifts

Location:
Edison, NJ
Posted:
March 25, 2025

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Resume:

SHORTLIST OF MYWORK EXPERIENCE:

I began as an apprentice with 5 employees/1 shift to approximately

*** *********/* ******.

. Helped to transition from 4 machines to 18 machines thus substantially increasing our production by over 80%.

. Implemented PPE standards (hearing - vision - safety shoes

- gloves).

. Participated in 55 Programs on 6 lines to reduce set up times and run efficiencies.

. Brought forward (backup Thursdays) to cross train crews while maintaining 95o/o run efficiency.

. Reduced machine waste and maintain 1.5o/o and under.

. Aided in working with machine crews on maintenance at weekly/m onth ly/q u a rterlY Pms.

. Organized safety committee and met on a monthly basis.

. Worked hand in hand with design department to ensure new designs met production standards. Often redesigned products to better fiUrun in our machines.

. Set quality standards and reviewed with crews on a weekly basis.

. lnstrumental in obtaining SQF Certification for the last 5 years.

. Am fluent in three languages, English, Portuguese and Spanish.

J oao (Jo hn) Ferreira, 905-***-*-***, iohnrterreira *@*****.*** JF JOHN FERREIRA

**************@*****.*** 908-***-**** Wonen, NJ 07059 I WWW: Bold Profile

pROFESSTONAL I storted in l9B4 os on opprentice qt Corrugoted Corton Co. ofter high SUMMARY school.

ln 2004, Brodley Box ocquired Conugoted Corton Co. ond I wos port of the ocquisition.

ln 2008, The Poige Compony ocquired Brodley Box ond lwos port of the ocquisition.

I hove been with the sqme compony for 39 yeors.

SKILIS . Moteriol Hondling Expertise . Sofety ond Sonitotion o Assembly ond Production Stondords

o Mosier Scheduling o Produciion Oversight

o Stoff Monogement o Dedicotion to Product Quolity o Assessed new equipment for o Strong Leodership Abilities ocquisition o Continuous lmprovement

o Customer Support Process

o Heolth ond Sofety Complionce I Sofety Monitoring o Quolity Assuronce Controls o KPlTrocking

o oSHA Regulotions . Monufocturing Monogement

o Employee Performonce . TotolQuolity Monogement

Reviews o Customer ResPonse

o Timely Sofety Audits o Cost Control

o strotegic Plonning o Procurement Speciolist

o Quolity Controlstondords o Performonce Evoluotions o Moteriols Monogement o MechonicolSpecificotions

o Operotions Mqnogement e Knowledge of 55 Methodology o o Equipment Mointenonce Monitoring Plonning o o Troining lndustriol Skills Plont Monogement o Conditioning ond Quolity o lnfrostructure Monogement Procedure Expertise o Focility ond Systems Operotion o complionce with GMPs o customer Expectotions

o Cross-Functionol Colloborotion Monogement

WORK HTSTORY Superinlendent Production Monoger I The Poige 03/2008 - CURRENT Compony, Approx. 200 Employees - Elmwood Pork NJ

o Resolved issues quickly to mointoin productivity gools. o Reviewed work for quolity ond complionce with compony stondords o siondordized ond design sPecificotions. production procedures, job roles, ond quolity o ossuronce Monoged internol guidelines. operotionolstondords ond productivity torgets. o Monoged continuous improvement initiotives to drive goins in o quolity, Estimoted flow, lobor ond requlrements output. fo support onticipoted worklood. o Sourced moteriols to keep up with production gools ond meet o customer Portnered demonds. with leodership on recruiting, hiring ond cooching production personnel.

o Determined suitoble crew requiremenfs, scheduled employees, ond worked with humon resources to meet chonging production o schedules. Creoted streomlined production schedules ond colloboroted wiih production employees io communicote objectives ond gools. r Reviewed mointenonce ond repoir problems to deiermine

. oppropriote Wrote ond conducted qction for resolution. formol performonce reviews for production o Studied personnel. deportment operotions to ossist with development of new or improved methods of tooling ond production processes. o Creoted ond oversow production schedules ond odjusted os o needed Evoluoted to employee meet deodlines. performonce ond provided feedbock ond o troining Monoged os personnel needed. by implementing compony policies, procedures, work rules, ond disciplinory oction.

o Coordinoted with oiher deportments lo olign productlon with o c Enforced ustomer heolth requirements. ond sofety protocols to promote sqfe working o Scrutinized environment. production output ond identified oreos for improvement. o Utilized doto onolysis tools to identify ond resolve production issues. o Troined in ond implemented emergency response procedures to proiect leom members ond property.

o Reseorched lotest industry trends ond technologies, boosting knowledge ond understonding of industricrl production. r Trovelio oiher Slotes to ossess new equipment for ocquisition. o Trovel to customers to troubleshoot their equipment for better o efficiency. Recreoted designs of new products thot could run on our equipment o in Reseorch order to ond sell to purchose customers. replocement ports for mochinery of o discounted price.

o Troubleshoot flexogrcrphic printing on mochines.

. o Repoir Colloborote printing with ond heod cutting design dyes. on routing ond best woy to run new o Assist products. with shipping ond receiving on looding ond unlooding troilers. r Tronsloted for over

,l00

people.

o Hold monthly meeiings with stoff oboui sofety, ppe ond quolity.

. Among other tosks/projects.

Plont Monoger I Brodley Box, Approx. 45 Employees 09/2004 - 03/2008

- Hcrnison, NJ

. Led, troined ond cooched plont stoff to focilitote high levels of productivity ond quolity.

o Reduced costs by eliminoting moteriols woste qnd unnecessory lobor o hours. Monitored ond evoluoted plont performonce to identify qreqs for improvement ond toke conective meosures.

I ldentified ond resolved process ond equipment issues to minimize production downtime.

o Provided direction ond leodership to qll levels of employees ond o monogers. Creoted plont policies ond procedures for sofe ond productive o operotions. Among other tosks/projects.

a

PtonlMonoger I Conugoted Corton Co., Approx. 07/198*-******* 1Z Employees - Nework. NJ

o Led, troined ond cooched plont stqff to fociliiote high levels of productivity ond quolitY.

o Reduced costs by eliminoting moteriols woste qnd unnecessory lobor o hours. Moximized plont sofety through prooctive strotegies ond well-structured troinin g.

o Direcled employees ond reloted progrCIms to moximize teom productivity ond focility output.

o Monitored ond evoluoted plont performonce to identify oreos for improvement qnd ioke conective meosures.

o Obtoined o CDl/commercioldrivefs license to moke deliveries. o Among other tosks/projects.

EDUCATION Eost Side High School, Nework, NJ 06/1984 High School Diplomo

LANGUAGES Portuguese SPonish

-I-l-III-I

Notive or Bilinguol Full Professionol

**************@*****.*** I 908-***-**** I Warren, Nj 07059 December 2,2023

To Whon'r It May Concern

RE: Production Manager/Plant Manager/Supervisor

Dear Hiring Manager,

please accept this letter as an expression of my interest in a position at East Coast W&DC. I have been a highly motivatecl and progress-focusecl Superintendcnt Production Manager/Plant Manager with a long-standing backgrouncl. With a track recorcl of initiative and clependability, I have devised strategic initiatives which I believe will prove valuable to your comPany.

I am a capable ancl consistent problem-solver skilled at prioritizing and managing projects with proficiency. I have been employed for the same company for 39 years in the corrugated manufacturing industry but am open-minded to new ventures/industries.

In my previous role, I contributed critical thinking, leaclership, and problem solvirrg toward team efforts and busiless improvernents. I am progressivc minded and in tunc with ncw devclopmettts. I havc proven to bc effective a1d collaborativc with strong teamwork talents. I enjoy collective brainstorming sessions to coordinate activities to achieve a cornmon goal.

please take a mornent to review my attached resume and creclentials. I would greatly appreciate the opportunity to speak with you regarding my candidary.

Thank you for your consideration'

Sir-rcerely,

Joao (John) Ferreira

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E

Joao (John) Ferueiro,



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