Restaurant Manager Regional

Skills

Guest Satisfaction

Event Coordination

Operational Planning

Service Quality

Cost Control

Process Improvement

Sales Forecasting

Professional summary

Detail-oriented and experienced hospitality professional with 10+ years of experience in restaurant management, including roles as Assistant Restaurant Manager and Regional Manager of Operations.Proven track record in implementing comprehensive training programs, managing labor costs, and ensuring compliance with health and safety regulations. Skilled in events management, hospitality, POS systems, and customer service. Currently pursuing a Bachelor's degree in Hospitality Management. Jessica Sweredoski

Hospitality Management

116 La Ronda, A, San Clemente, United States, 92672 / 949-***-**** / ************@*****.*** Employment history

Assistant Restaurant Manager, Salt Creek Grille

MAR 2024 - FEB 2025,DANA POINT

Regional Manager of Operations, Sanchos Tacos

NOV 2023 - MAY 2024,LAGUNA NIGUEL

Led restaurant operations, managed staff schedules, and implemented service quality standards while maintaining cost controls and guest satisfaction metrics. Resolved customer issues promptly, boosting repeat patronage and loyalty. Streamlined service procedures and staff training protocols, resulting in improved customer feedback and reduced wait times during peak hours. Coordinated with kitchen and front-of-house teams to enhance service flow, resolve operational challenges, and maintain high-quality dining experiences. Spearheaded operational efficiency initiatives through strategic staff scheduling and service standards implementation, driving measurable improvements in guest satisfaction scores.

Optimized inventory management and cost control measures while maintaining service excellence, resulting in substantial operational savings without compromising quality. Led regional operations across multiple locations, optimising resource allocation and implementing streamlined workflows that enhanced operational efficiency Developed data-driven strategies for inventory management and staff scheduling, resulting in substantial cost reductions while maintaining service quality Spearheaded market expansion initiatives and introduced innovative service concepts that strengthened brand presence in competitive markets Redesigned operational workflows and quality control measures, resulting in substantial efficiency gains and reduced operational costs

Hobbies

I love to golf and sing kareoke!

Banquet Coordinator, Wedgewood Weddings

OCT 2023 - JAN 2024,SAN CLEMENTE

Bar Manager, Mama's on 39

APR 2021 - NOV 2023,HUNTINGTON BEACH, CA

Event Coordinator, Salt Creek Grille

FEB 2017 - JUN 2022,LAGUNA NIGUEL

Bar Manager, Roccos Restaurant and Bar

MAR 2017 - MAY 2022,SAN CLEMENTE

Coordinated banquet operations, managed event logistics, and streamlined communication between kitchen and service teams for seamless event execution.Managed event logistics, achieving seamless execution and positive client feedback.

Resolved on-site issues quickly, maintaining smooth operations and guest satisfaction. Orchestrated multiple high-profile events simultaneously while maintaining strict quality standards and guest satisfaction benchmarks. Built strong relationships with vendors, clients, and staff to deliver exceptional service and resolve challenges proactively.

Analyzed event feedback data to identify improvement areas, implementing targeted solutions that enhanced overall guest experience.

Led bar operations, optimised inventory management, and trained staff while maintaining exceptional service standards and resolving complex customer situations. Coordinated events, drawing larger crowds and elevating brand presence. Streamlined beverage costs through strategic vendor negotiations and implemented waste reduction protocols, delivering substantial saving costs by 9%. Developed signature cocktail menu and seasonal promotions that enhanced customer satisfaction and boosted recurring visits.

Fostered team synergy through effective communication channels, leading to enhanced service delivery and improved staff retention rates. Coordinated over 100 events annually, enhancing guest satisfaction and operational efficiency.

Orchestrated high-profile corporate events and weddings, managing vendor relationships and ensuring flawless execution while maintaining strict budgets Managed vendor relationships to optimize cost and service quality, improving event outcomes.

Developed detailed event plans, ensuring seamless execution and positive client feedback.

Resolved logistical challenges quickly, maintaining event timelines and client expectations.

Increased repeat business by fostering strong client relationships and delivering exceptional events.

Managed bar operations, increasing sales by over 12% through strategic inventory control.

Led a team of 15 staff, enhancing service efficiency and customer satisfaction ratings. Implemented training programs, improving staff skills and reducing turnover rate. Resolved customer complaints quickly, maintaining a positive dining experience. Optimized supplier relationships, achieving cost savings and quality improvements.

Contact this candidate