Data Entry Administrative Assistant

Sylvia Wallace

*** ***** ****, ***. * / Noblesville, IN 46060

317-***-**** (cell) / ******.*******@*****.*** (email)

SUMMARY: Organized and efficient Administrative/Clerical Assistant highly skilled in Office Administration. Data entry expert specializing in database systems. Result oriented data entry professional with over 10 years managing clerical, communication, and project management tasks in corporate environments.

EDUCATION:

Indiana Business College, Indianapolis, IN 04/2002 – 09/2004

Associate of Applied Science/Major: Administrative Assistant/GPA 3.72/4.00

WORK EXPERIENCE:

IDOH, Long Term Care Indianapolis, IN - 07/2022 - Present

Clerical Assistant 2

Prepare paperwork for closure letters in Aspen to mail daily.

Receive mail with survey packets to process and log updated information.

Open/Match mail packets with enforcement letters for the day before daily

Prepare enforcement letters and Immediate Jeopardy letters.

Scan all mailed in survey packets and discard any paperwork in shred bins.

Scan Immediate Jeopardy (IJ) survey packets as soon as possible and keep file.

Scan Administrative paperwork.

Answer all emails as quickly as possible.

Track survey packets, Plan of Corrections surveys daily

Took time off from employment 01/2022 – 07/2022

One America Insurance (Robert Half), Indianapolis, IN - 10/2021 – 12/2021

New Business Clerk

Ordered requirements for insurance policy holders using six webpages remotely.

Received unemployment compensation 03/2021 – 09/2021

CICOA Aging & In-Home Solutions, Indianapolis, IN - 07/2017 - 03/2021

Administrative Assistant/Phone Routing Specialist

Maintained files, records, and rosters. Facilitator for trainings, and meetings ongoing monthly. Responsible for recorded meetings, to further type up a summary of those recorded minutes. Ordered all staff’s business cards, those orders were tracked by UPS website. A variety of other tasks that are directed from senior staff.

Answered incoming phone calls to the agency, provided the caller with a scheduled appointment with an Options Counselor within two business days. Transferred calls to care managers, when a caller is verified as a client, when professionals call to inquire about a client. Maintained three different databases during those calls.

Indiana State Police (Rose International), Indianapolis, IN - 12/2014 – 07/2017

Clerical Assistant

•Processed, updated, edited, and researched criminal history reports/dispositions daily. The task included faxing and emailing to county courts, using the Chris System and internet. Scanned documents to be uploaded into Chris System. Balanced money reports. Entered dates of arrests and sentencing dates.

Premier Credit (Knowledge Services), Indianapolis, IN - 10/2014 - 11/2014

Office Assistant

•Sorted incoming mail, in large volumes. Inputted data using data-entry and imaged confidential documents into FACS Workshop 4.0 database.

IDEM Public Records Office (Manpower), Indianapolis, IN - 06/2014 - 09/2014

Clerical Assistant

•Provided customer service skills. Prepped, scanned, and photocopied documents daily, in large volume.

USA Readers, Indianapolis, IN - 03/2014 - 06/2014

Telemarketer

•Outbound calls to Triple *A* credit rated subscribers to offer bonus magazines

Manpower and Kelly Services, Indianapolis, IN - 08/2011 - 02/2014

Data-entry/Scheduler

•Inputted data using USTAF’s calendar at USA Track and Field

•Typed doctor reports verbatim, created, and saved survey files using MS Excel at Concentric Research

•Produced and saved student’s files using MS Notebook at CTB McGraw Hill

•Scheduled transportation for Medicaid members at LCP Transportation

•Prepped files to be scanned and un-prepped files to be re-shelved Using Software Xerox Production Imaging Manager to Index, QA scanned files in large volume at Dow Agrosciences

Spherion Services, Indianapolis, IN - 05/2011 - 08/2011

Administrative Assistant and Light Industrial Clerk

•Maintained receptionist duties and collated training logs for 50+ employees at Sigma Tau Pharmasource

•Reached service maintenance agreement appointments, made bank and UPS drops and monitored dispatch system at Lennox Heating/Cooling

•Received and prepared school test booklets to be processed for shipment at CTB McGraw Hill

Dollar General Stores, Morrow, GA and Indianapolis, IN - 06/2009 – 04/2011

Cashier

•Greeted and assisted guests, performed check-outs at cash register, and handled all monetary transactions

•Completed opening and closing store duties which, consisted of stocking shelves and assisted with set-up of a new store

DFAS of Indianapolis, Indianapolis, IN - 10/2007 - 07/2008

Civilian Pay Technician

•Calculated information to determined wages of deceased civilian employees to be paid to beneficiaries, processed paperwork for retiring employees’ benefits using MS excel

•Collaborated periodically with DFAS-Indianapolis on-site attorneys

Stay-at-home mother from: 01/2008 – 07/2008

Contact this candidate