Administrative Assistant Customer Service

Carmen Oceguera

***** ********** ****. #**, ** **706

Email: ***********@*****.***

Cell Phone 562-***-****

OBJECTIVE: An administrative support position in an organization with growth opportunities.

SUMMARY OF QUALIFICATIONS:

Over 15 years experience in office management, scheduling, and customer service.

Background as an Administrative Assistant

Bilingual English/Spanish

Computer-Word, Power point, Access, Excel, Quick Books, Ten keys/Touch, Type 50wpm.

EXPERIENCE:

Administrative Assistant, MDL, Pico Rivera, CA 2/18/Present

Responsible for customer orders. In charge of incoming and outgoing phone call. Data entry of the customer information into the system. Also in charge of accounts payable and accounts receivable. I responsible to order the office supplies. I am in charge of dealing with customer service issues and concerns about their orders in a daily basis.

Administrative Assistant, Buena Park Tool & Engineering, Huntington Beach, CA 04/03-12/17

Prepare monthly reports and help the accountant with quarterly tax reports. I also prepared the information for the sales tax reports. In charge of opening the job files and follow all progress until the job was completed. In charge of customer service, invoicing, accounts payable and accounts receivable.

Administrative Assistant, Wea Manufacturing, Commerce, CA 06/00-02/03

Responsible for departmental production reports. Reviewed travel expenses, handled customer service, and scheduled company meetings. Updated the department’s attendance records and calendars (vacation, travel,etc.). Planned luncheons and leisure activities for the department personnel. I ordered/distributed office supplies. I also type letter and memos.

Administrative Assistant, E-Med, Weschester, CA 01/99-12/99

Updated clients information into their files, answer phones, kept the boss agenda up- to- date. Provided customer service support. Maintained record and distribution of the department office supplies. Handled sales appointments, and also scheduled all sales and supervisors meetings.\

EDUCATION:

California State University Dominguez Hills, Carson, CA

Bachelor of Arts in Psychology

Graduation Spring of 2021

Rio Hondo College, Whittier, CA

Associate of Arts, in Psychology with a minor in child development

Graduated: May of 1999

REFERENCES:

Available upon request.

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