Business Analyst Data Analytics

SRINATH B

Business Analyst

Charlotte, NC 945-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Business Analyst with 5+ years of experience in requirements analysis, Process improvement and IT business solutions. Skilled in SQL, Data analytics and cloud technologies, with expertise in databases, APIs and SaaS solutions. Experienced in UAT coordination, Data governance and leveraging tools like MS Visio, Salesforce and SAP across industries including healthcare and energy.

EDUCATION

Master of Science in Computer Science

Campbellsville University December 2023.

Bachelor of Commerce (Computer Applications)

Kakatiya University July 2015.

SKILLS

Business Analysis: Advanced Requirements Gathering, Stakeholder Collaboration, Workflow Automation, Use Case Development, Gap Analysis, and Change Management.

AI & Data Analytics: Machine Learning Integration, Predictive Analytics, Data Governance, AI Governance, Big Data Processing, NLP-based Automation.

Cloud & Digital Transformation: Cloud Computing (AWS, Azure, GCP), API Management, Digital Strategy, Cybersecurity & Compliance, Blockchain for Business Processes.

Business Systems & Automation: System Integration & Data Migration, Appian, Process Mining, ERP & CRM (Salesforce, SAP, Workday), RPA Implementation (UiPath, Blue Prism).

Project Management & Agile Methodologies: SAFe Agile, Scrum, DevOps Collaboration, SDLC & Process Optimization, Risk Management, Design Thinking.

Tools & Technologies: Jira, Confluence, MS Visio, Power BI, Tableau, Salesforce, SAP, SQL, SaaS, RPA Tools, Python, Power Automate, Kubernetes, Docker.

Programming & Data Science: SQL, Python, R, JavaScript, Data Visualization, Advanced Excel, PowerShell, Cloud Security & DevSecOps.

PROFESSIONAL EXPERIENCE

Business Analyst

N.C Department of Health and Human services - Raleigh, NC 4/2024 – Present

Collaborate with business units to gather and analyse business, functional, and non-functional requirements for case management applications, ensuring alignment between business and IT teams.

Work with Appian's low-code environment to develop and deploy applications with minimal coding.

Collaborate with developers to integrate Appian with third-party systems via APIs, web services, and Appian connectors.

Define user roles, access permissions, and ensure secure data handling within the Appian platform.

Participate in Agile teams, contributing to sprint planning, iterative development, and continuous feedback.

Develop high-quality technical documentation, including workflows, user stories, functional specifications, and step-by-step process guides.

Review and edit technical content for clarity, consistency, and alignment with system functionalities.

Organize and structure documentation for ease of understanding, enabling seamless navigation for end-users, developers, and system administrators.

Conduct in-depth data analysis to define data requirements for clinical use cases, ensuring alignment with project goals.

Lead sprint planning sessions with development and QA teams, defining sprint goals and ensuring alignment on deliverables for timely execution.

Develop detailed project plans for IT asset separation activities, considering IT asset inventories, ownership roles, activity levels, and technology dependencies.

Assess and prioritize IT assets based on critical dependencies and business impact, enabling informed decision-making and efficient resource allocation.

Support the integration of AI governance frameworks, improving the efficiency and accuracy of data handling in case management systems.

Provide system support across multiple stages, including UI design, testing, user acceptance testing (UAT), and post-production support.

Establish and refine business processes to support ongoing system improvements, enhancing operational efficiency and ensuring alignment with project goals.

Led digital transformation initiatives, implementing AI-driven business intelligence and automation tools.

Developed high-quality technical documentation for AI-integrated workflows, user stories, and cloud-based applications.

Conducted predictive analytics for healthcare datasets, improving patient care insights and data accuracy.

Spearheaded API integrations between legacy systems and cloud platforms, enhancing interoperability.

Designed and executed cybersecurity compliance frameworks, Ensuring data integrity and regulatory adherence.

Oversaw Agile sprint planning, aligning cross-functional teams with business objectives and reducing project delays.

Business Analyst

Marquis Technologies Pvt ltd, Hyderabad, India 09/2019 – 10/2021

Designed and documented use cases, workflows, and process flow diagrams to support case management system enhancements, reducing project delays.

Partnered with cross-functional teams to identify and address system gaps, driving improvements in integration and user adoption.

Gathered data requirements and collaborated with development teams to implement solutions aligned with child welfare and healthcare domains.

Conducted extensive testing and validation for hosted web applications, achieving a success rate in defect-free launches.

Utilized data analysis tools like SQL and Tableau to monitor system performance, identifying areas for improvement that reduced system downtime.

Partnered with stakeholders to gather feedback on system enhancements, leading to the documentation of user stories and sprint management using Jira.

Drove process improvements that decreased manual data entry errors by across healthcare systems, enhancing data integrity and reporting accuracy.

Implemented an automated compliance reporting system, cutting manual reporting efforts by improving report accuracy and ensuring timely regulatory compliance.

Designed and implemented RPA solutions to automate repetitive business processes, improving efficiency.

Led AI-powered chatbot deployment for customer support, reducing response times by.

Conducted extensive API testing and integration with cloud-based systems, enhancing system performance.

Leveraged SQL and Tableau for real-time system performance monitoring, reducing downtime.

Managed risk assessment and compliance strategies for data-driven business initiatives.

Junior Business Analyst

Techsophy, Hyderabad, India 05/2016 – 04/2019

Designed and developed interactive dashboards in Tableau and Power BI, providing executives with key insights into operational and financial performance for strategic decision-making.

Authored comprehensive Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs), streamlining communication between business and IT teams for successful project execution.

Led User Acceptance Testing (UAT) for system enhancements, ensuring seamless alignment with business objectives.

Spearheaded the implementation of a digital onboarding system, collaborating with business and IT teams to enhance customer acquisition and efficiency.

Automated financial transaction reporting in Tableau, improving accuracy and cutting manual reporting time through advanced data processing techniques.

Conducted data analysis using SQL, Excel, and Tableau, validating data quality, optimizing business processes, and providing actionable insights to drive operational efficiency.

Developed cloud-based dashboards in Power BI and Tableau, providing executives with AI-driven insights.

Automated financial transaction processing using RPA tools, improving accuracy by .

Led UAT sessions for AI-powered analytics tools, reducing post-launch defects by .

Conducted blockchain feasibility analysis for secure data transactions within financial systems.

Optimized SQL-based data pipelines for large-scale ETL processes, enhancing data transformation speed.

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