Business Analyst Process

Profile

Expertise

Experience

Tanvi Mistry

Allentown USA 518-***-****

**********@*****.***

Experienced Business Analyst with a track record of bridging the gap between business needs and technical solutions. Expert in facilitating cross-functional collaboration and driving business process improvements. Skilled in data analysis and adept at conducting UAT to ensure project success. Demonstrates strong analytical capabilities and exceptional communication skills, contributing to impactful system enhancements and efficient project delivery. Business-Technical Liaison

Proficient in Waterfall and Agile Methodologies

Skilled in Data Gathering and Analysis

Facilitation of JAD Sessions

Cross-Functional Collaboration

Business and functional document preparation

expertise

Expertise in analyzing AS-IS and TO-BE designs for gap analysis and impact analysis

Created use cases and use case diagrams

Impact Assessment of Process Changes

Business process improvement

End-user training

Data validation and data verification by writing

SQL queries against multiple databases

Test Plan Development

Performed User Acceptance Testing (UAT) using

Smoke Testing, Regression Testing, Black Box

Testing, Load

Testing and System Testing

Created UAT Test Cases and Scenarios

Requirement Traceability Management

Developed and demonstrated prototypes, wireframes, data models, reports, and business dashboards

Experienced in XML Structure Analysis

Forecasting and Budget Management

Highly motivated, positive attitude, desire to learn, organized and results oriented with excellent

interpersonal, communication and presentation skills with capability of adapting to new and fast

changing technologies.

IT Application Analyst, 01/2019 03/2020

Versum Materials Allentown, PA

Enhanced SAP functionalities through collaboration with business and IT teams, improving procurement processes.

Led the functional application team to streamline enhancements, prioritize tasks, and coordinate with the IT and ABAP teams.

Facilitated transition activities during SAP and OpenText VIM enhancement upgrades. Facilitated cross-functional meetings with power users and IT offshore teams. Conducted routine check-ins to identify and resolve potential blockers. Executed forecasting and budgeting processes to enhance project planning efficiency. Led IT initiatives for HPLAM testing tool to standardize processes and reporting requirements. Conducted a fit-gap analysis with the Merck counterpart to identify variances in procurement and A/P business processes.

Business Analyst, 10/2014 03/2018

Vsys Inc

Chubb Ltd, Whitehouse NJ - (Contracted) Nov 2016 - Mar 2018. PRODUCER COMPENSATION SYSTEM - The L-Chubb data source (PROFIT) is replaced by a new data source (BAR), which will feed the Producer Compensation systems (ProComp and CCOM). These systems are essential to the business's strategy of paying GSC (Guaranteed Supplemental Compensation) to top producers in the U.S., and Canada. Producer compensation enables the business to capture and store details about the producer's agreements, compensation, and offers a way to track their performance capabilities via statements and reports. Changes were needed to ProComp so that it can receive data from the upstream system, and new functionalities were added to calculate and project the producer's commission.

Responsibilities:

Understanding the needs of the business users and the reasons for change. Led meetings with both business representatives to gather a complete understanding of requirements. Collaborated closely with new print team to ensure clear understanding of requirements. Assessed necessary changes in ProComp's backend programs to enhance compatibility with the new print team. Defined requirements and adjusted business rules to suit transitioning from a legacy print team to a new one. Created XML framework specifically for print-centric team initiatives. Collaborated with cross-functional teams, including Development and Corporate Communication, to ensure timely delivery of statements and reports.

Developed prototype models enhancing visualization for both business stakeholders and development teams. Managed requirement documents using SharePoint.

Conducted data mapping, data analysis to ensure correctness, reliability, and accuracy of incoming data. Conducted UAT verifying adherence to requirements and functionalities. Managed requirements traceability information and tracked requirements status throughout the project. Created detailed process flows and user stories to document system requirements and design solutions. Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality. Contributed to analyzing data transition processes between outdated and updated systems, utilizing SQL queries. Business Analyst, 01/2016 10/2016

Marsh & McLennan Companies Hoboken, NJ

MARSH INVOICING INITIATIVE - The aim of this initiative was focused on enhancing MART (Reporting and Tracking tool) functionality, impacting its downstream system, i.e., ORMB. Changes were to be made to ORMB to support the placement and billing improvements and efficiencies identified, ultimately improving cash application and timely payments to insurance carriers.

Conducted a detailed business analysis of the billing process, outlining problems, opportunities, and solutions for a business.

Prioritized change requests by aligning with business objectives while streamlining workflows. Coordinated with cross-functional teams to ensure timely and efficient delivery of solutions. Converted user needs into detailed functional requirements for offshore teams. Mapped and documented interfaces between legacy and new systems. Organized back-end processing schedules, ensuring accurate flat file outputs, and validated the results by executing SQL queries.

Performed data mapping from web services or databases to the user interface. Extracted and interpreted basic validation standards from existing web service XSD. Executed UAT, validated data integrity via thorough analysis, and reported issues. Facilitated QA and UAT data validation processes for upstream systems. Handled investigations for client-related issues using knowledge of RMB and Oracle AP. Business Analyst, 10/2014 12/2015

Voya Financial Windsor, CT

Succession Planning: Marketplace and Commission Payments. The project provides the Voya Financial Advisors a platform to post their book of business to buy, sell, or merge, and to recruit external advisors to join VOYA, thereby retaining the clientele. Concurrently worked on other deliverables that aided the retiring Voya Financial Advisor in procuring commissions on the sale of their book of business from the succeeding advisor. Overall, facilitating a smooth transition between the advisor's.

Direct Way Mutual Funds

This initiative aided the sales support team of Voya in assisting Voya Field Advisors by evaluating an opportunity to convert Education

direct mutual fund accounts into Brokerage/Advisory accounts. Responsibilities: Understanding the pain points and needs of the business users. Developed comprehensive business epics for process consolidation. Facilitated interactive workshops to analyze and document project needs. Engaged field advisors in discussions to ensure comprehensive understanding of needs. Developed comprehensive requirements and established business rules for multiple applications. Collaborated with vendor to evaluate Marketplace features and their integration with Voya systems. Facilitated requirement scoping and identification of high-priority needs for sprint zero with product owner and business users.

Collaborated with business and technology partners to refine project backlog stories before each sprint. Collaborated in Sprint Retrospective sessions to identify enhancements for future sprints. Facilitated collaboration among internal and external IT teams, including Development, QA, and Vendors. Leveraged tools like IRise, Snag-It, and Paint to enhance the visualization of concepts for developers and business users.

Managed user stories and prioritized the backlog using Version One. Led UAT with cross-functional business teams to confirm system alignment with their vision. Business Analyst, 07/2011 10/2012

R.B.Cutters Pvt Ltd Mumbai, India

The project was to set up an Intranet based employee portal that aided as a knowledge center and a tool to share and discuss information within the company enabling better and improved communication and overall growth of the company Gathered detailed requirements from business teams. Presented business requirements to the design team. Developed comprehensive documents, including BRD, FRD, and use cases. Business Systems Analyst - HCS, 07/2010 06/2011

Vitasta Consulting Pvt Ltd Mumbai, India

The project was to customize Enterprise Staffing software to meet the organization's staffing and recruitment needs. Facilitated JAD sessions with subject matter experts and business users to capture clear requirements. Led sessions to resolve functional and technical queries of the development team. Ensured alignment of technical designs with functional specifications through validation by IT developers. Business System Analyst, 04/2007 07/2008

H2K Advisors LLC Mumbai, India

The project was to replace the existing financial software with MCBA. Conducted evaluation of new packaged software and recommended suitable options. Transitioned from outdated financial software to modern application. 06/2010 Atharva School Of Business Mumbai, India Master's Business Administration

06/2007 Mumbai University Mumbai, India

Bachelor's Commerce

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