Melissa Rielly
**** ******* ***** **** #*** Fort Worth, Texas 76137
Phone 501-***-****• Email: ****************@*****.*** Professional Summary
Highly organized and detail-oriented individual that works well both independently and in a team environment, to get the job done accurately and in a timely manner. Work History
Leasing Consultant, February 2018 to July 2018
Mid America Apartment Communities (MAAC)- Dallas, TX
● Responsible for knowing the status of vacant units and inspecting all pre leased apartment homes.
● Executing new leases and lease renewals.
● Responsible for weekly market surveys and daily leasing reports.
● Identified and implemented improvements to streamline processes and Increase efficiency and productivity.
● Built and maintained resident retention which supported a significant increase in renewals.
● Communicated with contractors/vendors for resident event and remodels.
● Outreach marketing, updated social media sites and property website. Assistant Manager, November 2017 to January 2018
All Storage- Fort Worth, TX
● Processed monthly payments
● Preformed accounts receivable duties including invoicing, researching charge backs, discrepancies and reconciliations.
● Handled mailing letters and notices.
● Prepared for monthly auctions.
● Leased storage units
● Filed liens on delinquent accounts.
● Completed property checks including checking units that where automatically billed, over-locking units that went delinquent, unlocking delinquent units that have been paid, and checking property upkeep.
● Kept record of vacant units, units under lien, leased units, and over-locked units.
● Processed move-outs.
● Preformed all opening and closing procedures.
● Facilitated organized record retrieval and access by maintained filing system
● Filed evictions.
Administrative Assistant, October 2014 to February 2017 Lake Enterprises – Hot Springs, AR
● Composed and drafted all outgoing correspondence and reports for manager.
● Oversaw inventory and office supply purchases.
● Processed accounts receivable and accounts payable.
● Liaised with vendors to order and maintain inventory of office supplies.
● Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
● Facilitated organized record retrieval and access by maintaining filing system. Personal caregiver, February 2012 to October 2014
Robert Whittecar – Benton, AR
● Scheduled and accompanied client to medical appointments.
● Maintained a clean, healthy, and safe environment.
● Obtained household supplies and ran daily errands.
● Assisted with patient transfer and ambulation.
Receptionist, May 2010 to February 2012
Great Clips – Benton, AR
● Greeted all guests in a warm and friendly manner to create a positive first impression.
● Communicated all client reservations to appropriate staff.
● Called clients to confirm upcoming appointments.
● Followed the pre-assigned opening and closing procedures for each salon station.
● Restocked linen and laundry in all areas of the salon
● Consistently followed all required protocols for scheduling salon appointments. Education
Pulaski Technical College – Little Rock, AR
Woodland Hills Christian Academy – Alexander, AR
Bryant Public School – Bryant, AR
Additional Information
E-CRM
SSM
Sentinial Gate Systems
Microsoft Word
Excel
Microsoft Office
Power Point
Yardi Voyager
Yardi 7 Plus “Cloud”
Merlin
Rent Café
Lead 2 Lease
Home finder
Corelogic Solutions
Workday
Okta
Blue Moon
Key Trac
References available upon request.