Front Desk A Team
Resume:
ALECIA WARD FOX
********@*****.***
PERSONAL STATEMENT/SUMMARY:
A quick learner that pays attention to detail and can
overcome challenging tasks. Passionately driven to serve others and to make a positive
progressive impact. Well-rounded and comfortable working both independently and with a team.
Actively seeking a career opportunity with an organization that will allow me to use my talents to
reach company goals and grow with their corporation.
EMPLOYMENT BACKGROUND:
EEOC (Equal Employment Opportunity Commission) TEMP ASSIGNMENT
-June 2024-current
Contacting people due to cases that EEOC is working on, to see if they have been harrassed, or discriminated against at their workplaces whether that be present or past. Whatever companies that they are trying to investigate and go after legally. Constant time on the phone and inputting information on Excel doc or Word docs.
Conducting phone interviews with those persons, gathering confidential information regarding employment issues with their employers, etc.
SNELLING STAFFING AGENCY- RECRUITING COORDINATOR
-June 2020 -May, 2024
● Assist incoming callers and routed to appropriate personnel.
● Check the Company database to update candidate files.
● Edited/proofread posted positions and manager outgoing
correspondence.
● Work Front Desk for Onboarding Candidates (Greet, instruct candidates with
Onboard process while In Person)
● Sends Onboarding correspondence to candidates via email File and
maintained confidential records.
● Contact listed references on resumes and interview them over the
phone Interview previous employers for employment verifications.
● Research candidate's work histories and checked internet for information on the
former employers to make contact for phone interviews.
● All other duties as assigned, assist office manager with monthly employee reports
(spreadsheets)
ALDEN APARTMENTS- FRONT DESK RECEPTIONIST (TEMP) -AUG. 2019
● Scheduled appointments, maintained/updated appointment
calendars.
● Heard and resolved complaints from customers or the public.
● Filed and maintained records.
● Received payments and recorded receipts for services.
MARVIN'S CALL CENTER -COLLECTIONS ASSISTANT-
FEB. 2016 - MAY 2017
● Made outbound collection calls and fielded incoming phones regarding delinquent
payments, the balance, status, and available credit Processed payments, mailing demand
letters, emailing invoices, and billing statements to customers.
● Utilized (GP) Microsoft Dynamics Accounting Software for inquiries on home
accounts for Marvin's customers.
INFINITY INSURANCE- CLAIMS SUPPORT ASSISTANT - AUG 1997 - SEPT 2015
● Mailed correspondence for Claims Adjusters and Managers as assigned.
● Made calls to Insured and Claimants regarding claims issues, payments, etc.
● Routed correspondence to appropriate Office Personnel.
● Added data to spreadsheets as assigned.
● All other duties as assigned.
● Handled returned checks.
Contact this candidate