Business Process Production Support

Mounika Raj Ravulakol

Ph.no: +1-862-***-****

Email: ****************@*****.***

Professional Summary:

4+ years of experience in IT, involving in different projects like Implementation, Customization, Upgrade, Conversions, Development, Production Support & Maintenance of various ERP Applications (Workday) in Core HR, Benefits, Integration, Payroll, HCM, Compensation, Recruiting, Time Tracking, ESS & MSS Self-Service modules.

5+ years of Exceptional experience in Workday’s HCM Modules like Core HR, Benefits, Talent, Compensation, Recruit, Time Tracking and Absence.

Experience in Custom reports, calculated fields, EIBs, Core Connector, Cloud Connector (CCB), Report Design, Business form Layout.

Very Proficient in creating Custom reports (Simple, Advanced, Matrix, BIRT etc.) using Business Objects related to Workday HCM modules like Core HR, Payroll, Compensation, Absence, Recruiting, Benefits.

Designed and built both Inbound/Outbound integrations in Workday using EIB, Core Connector, Cloud Connector (CCB) and worked on Report Design, Data Conversions using load's, XML, XSLT and SOAP web services per business requirements.

Worked with business process framework, well versed with multiple configuration options in staffing, Compensation, Benefit events, time off/leave events, Recruiting, Absence, Payroll and Talent Management Events.

Actively participated in all stages of the project lifestyle, from planning and design phases, through development, testing and deployment of Workday & People-soft HCM Applications.

Experience includes Leading Projects by conducting fit/gap analysis, requirements gathering, creating functional/technical designs for System Integration Testing (SIT) and User Acceptance Testing (UAT) testing.

Experience includes Leading Projects by conducting fit/gap analysis, requirements gathering, creating functional/technical designs and providing support for System Integration Testing (SIT) and User Acceptance Testing (UAT) testing.

Good experience in ERP, System Integration Testing, System Testing, Functional Testing, Collaborative System Testing, UAT Testing, Witness Testing in Software application involves various domains including Insurance, Utilities.

In depth knowledge of Software Development Life Cycle (SDLC) Phases such as Requirement analysis, Design, Development, Testing and Deployment.

Worked on various Enhancements and designed new Integration's using Cloud Connectors and EIB.

Developed Integration's on Core HCM, Time Tracking, Recruitment, Talent, Benefits, Compensation, Absence, Advance Compensation, Payroll.

Expert in Technical concepts like Data Sources, Business Objects, Business Processes, XML, XSLT, and Document Transformation.

Received numerous appreciations at the Global and Team level on multiple occasions for the outstanding work delivered in HCM, Recruiting, and Benefits domains of Workday.

Played techno-functional roles in multiple projects, to bring both ends together for a successful deployment.

Proficient in handling projects during all stages of implementation: Data Gathering, Design, Implementation, Testing, Deployment, and Post-Production.

Involved in Change management and go live support process.

TECHNICAL SKILLS:

Workday HCM: Compensation, Absence Management, Recruiting, Performance Management, Advanced Compensation.

Workday Integration: EIB, Core Connectors, Integrations, Web Services (REST, SOAP), Workday APIs.

Workday HRIS: Data Management, Reporting, Security, Business Process Configuration, Talent Management.

Languages: XML, XSLT, SQL.

Tools: Workday Report Writer, JIRA, Service-now.

Other: Project Management, Agile Methodology, Stakeholder Communication, Troubleshooting.

EDUCATION:

Masters in Telecommunication's and Advanced networking from Kent State University, Ohio, 2017.

PROFESSIONAL EXPERIENCE

Client: Capital Automotive Group, Wake Forest, NC July 2022 -Present

Workday HCM Consultant

Project: Implementation of Workday HCM and conversion of Staffing data and Payroll data for 50000 employees from Legacy People-soft system. Additionally, involved in the implementation of Advance Compensation (Merit, Bonus Cycles and ESSP (Employee Stock Plan Percentages) and production support.

Responsibilities:

Worked on Cloud Connect for Benefits integration to enable configuration of customer-specific templates for the Benefit providers- Medical (Ignacio), Dental (Delta Dental), Vision (VSP), Life and Disability (Chubby insurance), FSA/HSA and Retirement savings plans- 401K(Fidelity).

Created and executed test cases for Configured Business Process workflow by adding action, approval, To Do, Review Documents, Questionnaire, Integration's, and Business Process Security Policies for benefit event type, benefit plan, benefit group, and benefit coverage type.

Collaborated with clients to understand their business processes and requirements, providing consultation on best practices for time tracking and absence management.

Worked on Implementation of Time Tracking, Talent, Absence, Benefits, Payroll functional areas within Workday HR.

Designed Custom Inbound Integration's for Payroll Inputs (401k repayment, 401K Referrals, Time Tracking etc.).

Part of migration to Workday HCM Payroll project, worked with users, legacy ERP team and prepared data mapping for HCM data conversions, prepared UAT test cases for HCM data conversions and successfully migrated the data.

Worked on Merit and bonus percentages with EIB loads and request compensation business process once load is completed it will go to manager for review and then it will go to employee and employee can see new pay on employee visibility date.

Dedicated and results-driven AMS Time Tracking and Absence Consultant with a proven track record of optimizing time and absence management processes for clients. Adapt at implementing and customizing AMS solutions to meet unique business needs. Seeking opportunities to contribute expertise in delivering efficient and effective time tracking and absence solutions.

Created User Acceptance Testing UAT scripts for user test cycles for job data transactions, position management, transfers, promotions, and employee self-service.

Tested Configured validation alert for market adjustment with explanation on merit grid with changes for promotion with new column with new business title.

Created Mass compensation changes and modified allowance plans and benefits, mapped compensation elements with earnings and deductions as part of open enrollment.

Tested and Maintained Period Schedules, Pay Groups, Calendar Events, Worker Staffing Events.

Responsible for Leading Projects for the Implementation of Workday HCM to gather business requirements to perform fit-gap analysis, creating Functional & Technical designs & test cases for Change Enhancements/new functionalities to create/modify processes, inbound/outbound interfaces, reports, etc...

Responsible for creating Functional/Technical Designs & code to ensure solutions meet business requirements and are implemented/Configured as per the Best Practices.

Developed many Custom Reports with Workday Report Writer by using appropriate data sources/business objects per business requirements related to functional areas like Core HR, Benefits, Recruiting, Compensation & Payroll.

Created several custom reports (Advanced, Composite, Matrix etc.) in Workday Report Writer related to Core HR/Compensation/Payroll by using data sources/business objects like Active Workers/Payroll Results based on business user requirements, unit tested and deployed to higher tenants.

Environment: Workday payroll, Workday Security, Compensation, Benefits, Absence Management, EIB, Workday Manual Testing, XSLT, Web services, Workday Report Writer, BIRT, SOAP UI, Oxygen XML.

Client: Metabo, West Chester, PA Mar 2021 - Jul 2022

Title: Workday Functional Consultant

Responsibilities:

Successfully supported full life-cycle implementation of Workday HCM modules, including configuration, testing, and deployment.

Expertise in configuring and managing core Workday business processes such as hiring, termination, promotions, and payroll.

Experience in creating and maintaining security roles, policies, and assignments to ensure data access and compliance within Workday.

Assisted in the mapping, cleansing, and migrating data from legacy systems into Workday HCM, ensuring data integrity.

Designed and built custom Workday reports (matrix, composite, and advanced) using Workday Report Writer.

Worked on integration development and troubleshooting for external systems like payroll and benefits providers using EIB.

Conducted end-user training sessions and provided post-implementation support for Workday HCM functionalities.

Led user acceptance testing (UAT) sessions, ensuring system functionality met business requirements and all defects were resolved.

Configured and maintained Talent and Performance Management modules to streamline employee assessments and goal setting.

Implemented compensation structures, including salary plans, bonuses, and merit increase processes.

Configured Workday Time Tracking and Absence Management to align with business policies.

Collaborated with business stakeholders to identify requirements and translate them into effective Workday configurations.

Gained hands-on experience with Workday Cloud Platform for managing system updates and enhancements.

Assisted in managing change control processes to ensure successful deployment of system changes in Workday.

Assisted in the creation and testing of custom integration using Workday Studio to automate business processes.

Developed custom calculations and business rules to meet client-specific requirements in Workday.

Configured Workday for global business units, ensuring compliance with country-specific regulations (e.g., tax, benefits).

Configured mobile functionalities in Workday for improved user experience and access to HR data on mobile devices.

Experience in developing advanced reports using Workday Reporting Studio for complex data extraction.

Created comprehensive system documentation for custom Workday configurations and process flows.

Environment: Core Connector, EIB (Inbound/Outbound), Report Writer, Calculated Fields, BIRT, Cloud Connectors, Fidelity Investments Templates, Workday Security (Role-Based, User-Based, Intersection, Segment-Based/Job-Based), Solutions Deployment, Change Management Process.

Client: Nordstrom Rack, WA, US Sep 2020 – Feb2021

Title: Workday HRIS Consultant

Responsibilities:

Led and supported full life-cycle Workday HCM implementations, including initial design, configuration, testing, and post-go-live support.

Configured Workday Core HR modules such as employee records, job profiles, organizations, and position management to streamline HR operations.

Designed, built, and maintained Workday business processes for hire, termination, promotions, transfers, and compensation changes.

Created custom Workday reports (Matrix, Composite, and Advanced) to track key HR metrics like headcount, turnover, and compensation trends.

Configured security roles, permissions, and access controls within Workday to ensure data integrity and confidentiality.

Managed the mapping, cleansing, and loading of employee data from legacy systems into Workday using EIB (Enterprise Interface Builder).

Developed and maintained integrations with external systems (payroll, benefits, time tracking) using Workday Studio and EIB.

Implemented and optimized the Workday Talent and Performance Management modules to streamline performance reviews, goal setting, and succession planning.

Configured compensation plans, salary structures, merit increases, bonuses, and stock options within the Workday system.

Configured and managed benefits enrollment, open enrollment, and benefit plans within Workday, ensuring compliance with legal and company policies.

Configured Workday Time Tracking and Absence Management modules to align with company policies and improve tracking and reporting.

Led UAT efforts, including creating test scripts, training end users, and documenting test results to ensure the system meets business requirements.

Assisted in the development of custom integrations and reports using Workday Studio and Workday Report Writer to meet client-specific needs.

Configured mobile access within Workday to ensure employees and managers can perform tasks on-the-go, enhancing user experience.

Configured Workday for multinational organizations, including country-specific tax and compliance features, supporting global HR operations.

Provided post-go-live support, troubleshooting issues, resolving user queries, and making adjustments to system configurations as needed.

Supported management efforts by communicating system changes and conducting training sessions for HR teams and end users.

Configured and maintained the Workday Learning module, enabling employees to access training materials, certifications, and learning paths.

Managed and tested regular system upgrades and patches to ensure the organization’s Workday instance remained up to date with new features and security updates.

Environment: Workday Studio, XML, Web services, XSLT 2.0, Report writer, Oxygen, Atlassian Confluence, Jira. Learning module.

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