Customer Service Office Support
Resume:
Zakia Williams
The Right Woman For The JOB
Walterboro, SC 29488
********************@***********.***
My objective is to be your shining new star. You pave the way and i'll follow you!,also I can lead with training. I have 15 yrs. +. of direct and phone customer service skills. I've studied 8 months customer skills school training in Job Corp as a student.And am now, Customer Service Queen, and i have great abilities with reaching my goals, where a customer or client, paperwork, phone calling or computer work is concern. I work hard and i always enjoy interacting with people, and trying new ventures. If I'm hired aboard your team, I promise to put my best foot forward. I always ask questions, if needed. I give thought to everything i do and by doing so; i know i'm on the road to success.. Therefore, I hope we can achieve our goals together and i earn an income in the process. Thank you for your time Z.W. (*************@*****.***)
Willing to relocate to: Columbia, SC - Manhattan, NY - Atlanta, GA Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sweats Daycare - Binghamton, NY
November 2018 to Present
I watch 2 babies daily, with the following care skills, personal hygiene, feeding, dressing, learning and plating activities and taking them outside for outdoor games and 3pm nap time and 430pm is their pack up time and finally 5pm pickup time. This day routine repeats on call, during summer, and from Jan until July it's night care. However, now, my schedule is flexible, child care is on call, over night. With notice. I am ready for new opportunities. Brand Ambassador/Brand Promoter
Walmart Promotion Dept.(Outdoor Trailer - Goose Creek, SC April 2022 to October 2022
My out of state job,
I worked in a promotional trailer outside of Walmart, promoting different brands and coupons for customers of Walmart, and I register them on my company iPad for gift cards, for their participation in our brand journey wellness walk thru trailer. I love helping people, and giving them a great customer service experience. GREAT CUSTOMER SERVICE IS KEY!
Accounts Management Representative
Ms Kays Rentals (privately owned) inc. - Binghamton, NY August 2007 to September 2017
Lease apartment, schedule repairs as needed with the maintenance . I meet with new potential tenants and show apartments. When apartment paperwork is filled out I then process it into our system. I accept payment in cash, credit, or check for the tenants monthly rent and etc.expenses. I also market available apts for rent and advertise through social media.
Toddler Caregiver
Sweats Daycare - Binghamton, NY
Provider..(on call pt)
Education
GED CERTIFICATE
Boces Tioga Learning Center - Binghamton, NY
October 1999 to December 1999
Skills
• Door-to-door
• Stocking
• Sales Management
• Teaching
• Sales Experience
• Customer Service
• i have in my past job history merchant terminal credit card processing visa and mastercard . i want to advance and sales the cards with a good company. And i have great customer service skills 8+yrs., medical file clerk at a hospital 8 months, front office switchboard clerk(6 months 2004) retail skills 8months training and department store exp., appointment setter skills 6yrs, phone exp 10yrs. and sales and advertising and presentation skills ( work from home entrepreneurial) on and off PT (10+ years) (10+ years)
• Hotel management
• Restaurant experience
• Computer skills
• Management
• Merchandising
• Computer Networking
• Leadership
• Communication skills
• Telemarketing
• Time Management
• Call Center
• Customer Support
• Business Development
• Scripting
• Account Management
• Social media management
• Basic Math
• Marketing
• Inside Sales
• Hotel experience
• Computer literacy
• Food service
• Leadership Experience
• Computer operation
• Cold Calling
• Microsoft Outlook
• English
• Event Planning
• Outside Sales
• Driving
• Upselling
• Retail Sales
• CSR
• Data entry
• Customer Care
• Daycare
• B2B Sales
• Negotiation
• Live Chat
• Microsoft Excel
• Front desk
• Sales
• Data collection
• Microsoft Word
• Research
• Infant care
• Public Relations
• Experience with children
• Early childhood education
• Toddler care
• Childcare
• Quality Assurance
• Customer service
• Sales
• Leadership
• Upselling
• Account management
• Customer relationship management
• Marketing
• Presentation skills
• Cash handling
• Outside sales
• Windows
• Telemarketing
• B2B sales
• Cold calling
• Direct sales
• Outbound sales
• Retail sales
• Public relations
• Market research
• Door-to-door
• Computer networking
• Front desk
• Clerical experience
• Negotiation
• Relationship management
• Hospital experience
• Data management
• Data collection
• Documentation review
• Proofreading
• Google Docs
• Technical support
• Social listening
• Hospitality
• DocuSign
• Adobe Acrobat
• AI
• Inside sales
• CRM software
• Quality assurance
• Hotel experience
• Planograms
• Digital marketing
• Office management
• Risk management
• Email marketing
• Facebook Advertising
• Personal assistant experience
• Events management
Certifications and Licenses
Driver's License
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