Change Management Organizational

Gary L. Ledford – Organizational Change Management Lead

************@*****.*** Hickory, North Carolina (M) 828-***-****

Seeking an opportunity within an organization needing a Change Management Resource

Successful in executing SAP S/4 Hana as a facilitation of effect change using the SAP Activate methodology.

Experienced with large-scale projects that improve processes, provide efficiency, and support business growth.

Key Performance Skills

Organizational Change Management SAP S/4 Hana Cloud SuccessFactors Gamification-Behavioral Science

Markets Served

Logistic/Transportation Automotive Textiles Industrial Distribution Machine Tool Medical Device Healthcare

Construction Furniture Packaging Financial Services Industrial Mechanical Oil & Gas Private Equity

Professional Background

Microexcel /now Yash Technologies Director of Organizational Change Management within digital transformation platform leading OCM projects for 2 international organizations. Key clients included Deloitte, Corning, AVX, Well Fargo and Chase Bank etc. Support SAP S/4 Cloud implementation and OCM Globally. Microexcel/Yash Tech are Platinum Partners with SAP. (see SAP S/4 Hana details below). Jan. 2019- Mar l 2024

CORNING NY. (International Template) 3-year project

Roles: Global Operations Transformation (GOT) Executive Account Manager Organizational Change Management (Lead)

SAP S/4 Hana Cloud implementation with Corning’s Life and Health Science Div. Total project $8MM and on-time “Go Live”.

Role Mapping, Communications, Stakeholder Analysis, Designing OCM plans, Developing Change Agent Networks working Corning’s nside OCM Team. Lead 30 + Workshops from S/4 knowledge to End User Skill development.

Led communications and training planning and deployment to support the agile delivery of the Completions Digital Manufacturing project.

Performed causal analysis, presented recommendations, and led initiatives to improve collections and customer engagement processes.

Learning applications strategy, planning, and deployment to support the hybrid delivery of the project utilizing their Leader Management System (LMS). The objectives achieved using the SAP Activate Template.

KYOCERA AVX Greenville, SC (International Template) 3-year project

Role: Organizational Change Management (Lead)

Deliver OCM strategic guidance to the PMO and client to promote and sustain change and accelerate performance. The rollout was achieved on time and under the $5MM budget.

Create processes where OCM considerations are factored in as early as project ideation and where change is

actively managed throughout the project lifecycle, including after the project has closed. Identify and anticipate organizational challenges and/or resistance and develop risk mitigation plans in conjunction with project teams.

Provide OCM best practice guidance and support to align with organizational goals.

Spearhead initiatives to develop stakeholder understanding and acceptance of impacts on specific job roles, policies, technology impacts, and business practices.

Snider Fleet Solutions - Position: Director of Corporate Sales and Change Management Jan. 2015 – Jan. 2019

Top 5 national Dealer of Commercial Tires & Services. 105 Salespersons and 1600 manufacturing employees.

$52 MM net new revenue for 2017 surpassing the goal of $40 MM.

25% reduction of employee turnover.

Implemented HubSpot CRM across national sales footprint and served as Organizational Change Manager.

Franklin Covey Sales Performance Group - Position: Sr. Consultant II and Sales Mentor Oct. 2012 – Jan. 2015 Franklin Covey’s solutions are based on their award-winning Helping Clients Succeed methodology which incorporates vital person-to-person communication skills, with critical thinking skills and a laser-focus on execution.

Co-Facilitated the integration of Perot Systems and Dell Healthcare/Life Sciences into large global Sales Force delivering enterprise solutions. Change Manager of integrating 2 global sales teams at Dell Tech.

Transportation Insight - Position: VP of Total Insight (Div of TI). Jan. 2010 - Oct. 2012

Designed and launched Extended LEAN a continuous improvement methodology that blends traditional LEAN process improvement principles with logistics expertise and Organizational Change Management to help clients eliminate waste.

Average cost reduction of 15% by implementing Lean tools which included a stand-alone Transportation Management System (TMS) and a range of data management options.

Trained/Coached 48 Salespersons and 12 Inside Sales members increasing revenue 30% within 2 years using Integrity Selling methodology from Integrity Solutions. Implemented HubSpot CRM across national sales footprint.

GoldToe-Moretz - Position: Executive Vice President (Blackstone Private Equity firm sold to (Gildan). Sep 2003 – Jan. 2010

Responsible for the merger of two diverse hosiery companies into one of the largest branded hosiery companies in the world. Direct responsibility for Sales, Customer Service, Manufacturing, 5 DC’s, IT, HR, Marketing and Merchandising of a diversified portfolio of brands including GoldToe, New Balance, Power Socks, All Pro, Auro and Silver Toe, with combined sales of over $400MM. Accountable for P & L and EBITDA performance meeting PE requirements.

Slashed 35% of Shared Services cost by consolidating GoldToe IT (SAP-ERP) functions with Moretz Sports (JD Edwards One World) platform. Headed transition as Organizational Change Manager resulting in high adoption.

Utilize Change Management methodology to optimize integration of Data from JD Edwards One World to SAP ECC

Education

East Tennessee State University - A.S. Mechanical Engineering

North Carolina State University - B.S. Industrial Engineering

Augusta State University - M.B.A.

Certifications

Myers-Briggs Type Indicator - Otto Kroger Associates

Master Black Belt Lean Six Sigma (Quick Sigma) – PMG

4 Disciplines of Execution & Seven Habits of Highly Effective People –

Performance Coaching with Insideout Development

Change Management (OCM) –

Customer Loyalty - The Ultimate Question or Net Promotor Score

SAP S/4 Hana – SuccessFactors (HCM)

Contact this candidate