Surgical Technician Front Office
Resume:
Robin Hayes
OBJECTIVE
Skilled professional with over
medical and hospital industry
seeking an office
management and
administrative role.
SKILLS
Working in OR as Surg Tech
Communication
Problem-solving
Critical thinking
Time management
Organization
ADDRESS
7167 Georgian Road
Philadelphia, PA 19138
PHONE
******@*****.***
EXPERIENCE
AUG 2023 – MAY 2024
Surgical Technician · Temple University Hospital, Jeanes Campus Ensuring proper instrumentation is being used in various specialty cases and creating sterile fields for Surgeons to conduct clean and accurate operations. DEC 2014 – APRIL 2023
Surgical Technician III · Penn Presbyterian Medical Center Proficient in total joint surgery for knee, hip and shoulder, ortho-trauma and uni- knee surgery using robotics systems. Experience in other specialties including general, neurology, podiatry, vascular and ophthalmology surgeries. AUG 2012 – DEC 2014
Surgical Technician · Abington Memorial Hospital
Provided instruments and assistance to surgeons during surgery. Aided the Circulating Nurse in staging and preparing the operating room prior to surgery. Practiced and maintained sterility and aseptic technique during surgery. JUN 2002 – APRIL 2011
Office Manager · Heart Cam Preventative Heart Center Handle front office financial tasks including making deposits, taking independent and union patient payments, and maintaining front office budget. Kept track of x-ray technicians’ schedules and made patient appointments for Heart and Lung scans. Created patient reports and communicate with cardiologists/radiologists to sign-off and check scan results. Maintained relationships with physicians and union representatives regarding patient referrals.
FEB 1998 – JUN 2002
Inbound Outbound Queue Associate · Aetna
Served in a customer support role, directing calls to the appropriate departments. Fulfilled requests for medical equipment covered under insurance plans. Coordinated with patients to facilitate specialty referrals. EDUCATION
Star Career Academy Philadelphia, PA
Surgical Technology Program, April 2011
GPA 4.0
John Bartram High School Philadelphia, PA
High School Diploma, June 1985
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