Office Admin Human Resources

Curriculum Vitae

Of

Nawaal Beukes

Profile:

I believe that everything I embark on requires dedication, perseverance, honesty, and courage which will amount to producing the best results. Furthermore, I am a very skilful and dynamic person, however I am also someone who is eager to learn new skills. I can adapt to a new environment very quick. I love embarking on things that will challenge my comfort zone. Career Objectives:

I set myself out to pursue a highly rewarding career. A career that I see myself growing in. I therefore seek for work opportunities that will challenge me and bring out the best within me. A. CONTACT DETAILS

Residential Address : 64 Hans Van Rensburg Street

SE7 Vanderbijlpark 1911

Contact Number : 067-***-**** / 067-***-****

Email : **************@*****.***

Preferred communication via email

B. PERSONAL DETAILS

Surname : Beukes

Name : Nawaal

ID no : 930**********

Nationality : South African

Gender : Female

Maritus Status : Married

Home Language : English

Driver licenses : Code 10

Own Car : Yes

B. EDUCATIONAL QUALIFICATIONS

School Attended : Franciscan Matric Project

Highest Grade Passed : Grade 12 (Matric)

TERTIARY EDUCATIONAL QUALIFICATION

Institution : Tshwane University of Technology

Period/ Year : 2018/2020 Three years. Completed WITH CUM LUDE Course : National Diploma Administrative Management General Institution : Tshwane University of Technology

Period/ Year : 2021 One year: Completed

Course : Advanced Diploma in Business Administration D. SKILLS

Institution : University of Pretoria

Course : Advance Certificate in Microsoft Office

Applications : Word, Excel, PowerPoint, Publisher, Access

: Ms Project, Internet Explorer, Basic concepts of computing Institution : Tshwane University of Technology

Course : Right Pay Skills Program

Application : Basic Payroll Administration

Company :Medi clinic hospital

Application : AS400system.

a) Communication Skills

Verbal skills: my ability to communicate well with different people via phone and face to face my studies has enabled me to acquire this skill.

Writing skills: writing letters and assignments as well as a mini dissertationduring my academic journey have enabled me to obtain this skill.

Interpersonal skills: my ability to speak, write and present myself fluently and immaculately has enabled me to have good interpersonal relations with different people. Job functions performed an HR administrator at Tshwane University of Technology

EMPLOYEE RELATIONS

• Ensure the employee is informed of the date and time of enquiry for disciplinary hearing

• Ensure that all the necessary documents such as employee contracts, signed policies and procedures, disciplinary records and all other evidence of misconduct are in place.

• Inform accused of the outcome of the enquiry.

POLICY DEVELOPMENT AND REPORT WRITING

Develop departmental policies for Human Resources Directorate

• Assist with ensuring compliance to the existing policies

• Assist in compiling monthly monitoring and evaluation reports

• Report on the status of performance management to ASD: HRM monthly PERFORMANCE MANAGEMENT AND DEVELOPMENT

• Provide support in administering the implementation of performance management development system

• Develop and manage a database pertaining to employee performance management and development (Agreements, Mid-term assessments and final assessments)

• Perform secretarial duties during performance moderation

• Audit and complete checklist for Performance documentation received.

• Check the accuracy and correctness of the information on the performance agreements and work plans

• Calculate performance agreement, Mid-term, and Annual assessments for progression and performance bonus.

ADDITIONAL DUTIES

• Promote awareness on OHS related issues to ASD: HRM

• Safekeeping of personnel records.

• Maintain filing systems for Directorate support services

• Assist supply chain with procurement of stationery

• Request quotations for procurement of good for human resources

• General office duties ( Proofreading of documents, Typing, Distributing or filling official and

• confidential documents)

• Organize, retrieve, and compile information and prepare reports on personnel

• administration

• Ensure that subordinates are informed about changes in the work environment

• Resolve HR administration problems and queries

• Capturing data into HR system and report writing

• Dealing with recruitment and general human resource queries Job functions performed a receptionist administrator at Mediclinic hospital Assisting patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

• Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

• Identify and prevent financial risks by adhering to policies and procedures

• Ensure an effective discharge process as per the Patient Administration Manual Maintain patient confidentiality

• Handling Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)

• Attending to Admission; Bed functions; Preparation for next day and discharge processes

• Applying Anatomy (including terminology)

• Working on Hospitals switchboard systems

• Preparing Patient Administration policies and procedures (e.g. Patient Confidentiality; Blacklisted patients; Bed Overrides; etc.)

• Processing of payment.

• Working on the patient admin programmes on the AS400 system

• Computer literate (Microsoft Office)

• Applying ICD and CPT codes on patients admission and bookings

• Obtaining authorisation from Medical Aid Schemes for patients.

• Assisting Workmans Compensation Act (WCA) processes; procedures and policies.

• Working in Emergency unit with Major Incident Protocol (e.g.. Fire; floods; robbery)

• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.

• Validating bookings on pre admissions.

• Working at front desk of reception.

• Welcoming all visitors and registering them at reception

• Answering and screening telephone calls

• Scheduling and confirming appointments, meetings, and important events

• Copying, scanning, and filing documents

• Preparing reports and maintaining records

• Typing various documents

• Processing incoming mail and distributing outgoing mail

• Managing front office staff

E. REFERENCES

Name of company : Paarl media (new era recruitment) Period : 14 months (2011/2012/2016)

Position : (general assistant)

Reference contact : Kevin Govender (074-***-****)

Reason for leaving contract ended.

Name of company :Bargain buys

Period :12 months (2017-2018)

Position : Cashier

Reason for leaving : started University.

Reference contact : BrithneyWooddroffe (076-***-****) Name of company : Tshwane University of technology Year : 2020 Jan to Nov

Position : Administrator

Reason for leaving : Experiential learning ended.

References contact : CE Nel (012-***-****)

Name of company : Mediclinic hospital Vereeniging

Year : 2023 Feb

Position: Receptionist Administrator

References contact : Alina (076-***-****)

: Lorenzo (082-***-****)

Currently working at Medi clinic hospital.

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