Customer Service Food
Resume:
Skye Polk
Detroit, MI *****
***********@*****.***
Professional Summary
Hardworking and customer-focused high school senior with over two years of experience in food service and customer-facing roles. Strong ability to work in fast-paced environments, handle cash transactions accurately, and collaborate with team members to ensure efficiency. Dedicated to providing excellent service, maintaining cleanliness, and improving workflow processes. Seeking an opportunity to develop professional skills and contribute positively to a growing organization.
Work Experience
Dietary Aide/Cook
Oakmont Sterling Assisted Living - Sterling Heights, MI
June 2023 - September 2023
• Assisted in meal preparation and served meals to 50+ residents daily, ensuring dietary needs were met.
• Maintained cleanliness and organization of dining and kitchen areas, adhering to health and safety regulations.
• Provided compassionate customer service to elderly residents, responding to special requests and concerns.
• Monitored food inventory and reported shortages to management to prevent service disruptions.
Crew Member
Little Caesars - Detroit, MI
February 2023 - June 2023
• Assisted an average of 100+ customers per shift, ensuring fast and friendly service.
• Maintained food preparation standards, leading to a 98% compliance score on health inspections.
• Trained new employees on food safety procedures, efficient kitchen operations, and customer service techniques.
• Handled cash register transactions accurately, processing an average of $1,000 in sales per shift.
Crew Member
Tropical Smoothie Cafe - Detroit, MI
September 2022 - February 2023
• Prepared smoothies and food items quickly and accurately during peak hours to minimize wait times.
• Maintained store cleanliness, including sanitizing food prep areas and stocking supplies as needed.
• Provided friendly customer service, resolving complaints and ensuring customer satisfaction.
• Managed inventory tracking and restocking to ensure efficient daily operations.
Crew Member
McDonald's - Detroit, MI
May 2022 - September 2022
• Provided fast and friendly service in a high-paced environment, assisting over 200 customers per shift.
• Took and prepared customer orders efficiently while ensuring food safety standards were met.
• Maintained cleanliness, restocked supplies, and collaborated with team members to improve workflow.
• Promoted team efficiency by assisting in cross-training new employees on multiple job responsibilities.
Education
Great Lakes Learning High School Senior Expected Graduation: 2025
Skills
Customer Service & Communication:
• Cash Handling
• Microsoft Word
• Customer Relations
• Conflict Resolution
Food Service & Safety:
• Cooking
• Food Preparation
• Kitchen Experience
• Sanitation Procedures
Warehouse & General Labor:
• Forklift
• Order Picking
• Load & Unload
• Packaging
• Assembly
Soft Skills:
• Teamwork
• Time Management
• Adaptability
• Problem-Solving
• Work Ethic
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