Dental Assistant Customer Service
Resume:
PROFESSIONAL SUMMARY
Dynamic Dental Assistant with a proven track record at United
Education Institute, adept in instrument sterilization techniques and excelling in patient care. Skilled in x-ray processing and known for exceptional professionalism, I significantly enhanced patient satisfaction. Expert in maintaining dental records and fostering a positive environment.
SKILLS
• Appointment scheduling • X-ray processing
Instrument sterilization
techniques
• • Treatment room setup
• Dental records • Sterilization techniques
Professionalism and
etiquette
• • Cross-training capabilities
• Dental impressions • Teeth cleaning assistance
• Patient record maintenance
CONTACT
*********@******.***
Covington, GA 30016
EXPERIENCE
Dental Assistant
JUN 2024 - PRESENT United Education Institute, Stone Mountain, GA Assisted dentists in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and cleaning instruments.
•
Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics.
•
• Sterilized and disinfected instruments and treatment rooms. Maintained a clean work area by sterilizing instruments after each use and disposing of contaminated materials properly.
•
• Set up dental instruments and supplies in alignment with dentist preferences.
• Prepared treatment rooms with appropriate instruments before each appointment.
• Demonstrated excellent customer service skills by greeting patients warmly and responding quickly to their needs. JANAIL WRIGHT
D E N T A L A S S I S T A N T
Assistant Manager
JAN 2021 - JAN 2024 PostNet, US
Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
•
• Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
• Helped oversee the daily operations of the store, managing staff and inventory.
• Resolved customer complaints and handled refunds and returns to promote satisfaction. Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
•
• Coached and mentored new employees on company policies and procedures.
• Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties. EDUCATION
Diploma in Dental Assistant Candidate
Expected graduation MAR 2025 United Education Institute, Stone Mountain, GA CERTIFICATIONS
• CPR (Cardiopulmonary resuscitation) HIPAA (Health Insurance Portability and Accountability Act)
•
• XRAY
Contact this candidate