Customer Service Delivery

B H A G Y A S I S I R A K U M A R

B U S I N E S S A C C O U N T I N G

C O N T A C T

4i6-988-8538

*.*.***********@*****.***

Toronto, ON, CAN

P R O F E S S I O N A L O V E R V I E W

Customer-focused professional with extensive experience in financial services, client relations, and operational management. Proven ability to deliver personalized service, build strong customer relationships, and ensure accuracy in financial transactions. Skilled in problem-solving, communication, and adaptability, with a track record of exceeding customer expectations in fast-paced environments.

P R O F E S S I O N A L E X P E R I E N C E

Assistant Manager

Access Storage 2022 – present

• Managed lease agreements, payments, and acquisitions with precision, ensuring compliance with financial policies.

• Delivered exceptional customer service, addressing inquiries, and maintaining high levels of client satisfaction.

• Maintained accurate financial records, including daily cash flow and management reports.

• Streamlined operational processes to improve service delivery and overall efficiency.

Post Office Clerk, CSR

Shoppers Drug Mart 2018 – 2022

• Handled a high volume of financial transactions with accuracy and adherence to compliance standards.

• Delivered personalized service, resolving customer issues promptly to ensure satisfaction.

• Oversaw postal services, ensuring operational excellence and timely service delivery.

• Assumed supervisory responsibilities, including team leadership and task delegation, as needed.

E D U C A T I O N

Business Accounting

George Brown College

2022

K E Y S K I L L S

• Exceptional Customer Service

and Relationship Management

• Financial Transaction Accuracy

and Compliance

• Effective Problem-Solving and

Conflict Resolution

• Strong Communication and

Interpersonal Skills

• Time Management and

Multitasking

• Leadership and Team

Collaboration

• Adaptability in Dynamic

Environments

• Project and Task Management

Contact this candidate