Project Manager Management

Shahbaz Rahmanian

Mobile: 214-***-****

Allen, Texas 75013 ***********@*****.*** Home: 972-***-****

Summary

A highly experienced technical project manager with over 20 years of industry expertise in driving successful project management, solution delivery, and strategic vendor and customer engagements.

Proven track record of leading complex migration initiatives, implementing innovative solutions, and providing ongoing support across a broad range of industries.

Collaborated with industry giants such as AT&T, Verizon, Ericsson, Huawei, Nokia, and Samsung, delivering exceptional projects and services.

Well-versed in pre-sales and proposal development activities for professional services, where supported Ericsson's sales team in customer-facing activities, delivering technical workshops, presentations, and creating key proposal deliverables such as Statements of Work (SOWs), service cost estimates, and solution descriptions.

Well experiences at establishing partnerships with key global partners for solution sales, integration, and service delivery across various customer accounts.

Strong skills in defining technical requirements, preparing solution proposals, and driving successful post-sales implementations.

A professional technical and business manager with extensive knowledge in Telecom Engineering, Project Management/Cloud DVR /IPTV/transport and broadband networking.

A proven track record in successful systems integration, system engineering, business development, solution strategy, product management, and project management activities.

Decisive leader with strong interpersonal skills and excellent analytical and organizational skills with ability to work comfortably with all levels of an organization.

Professional Experience

AT&T 12/2023 – present

Sr. Technical Project Manager/Business Analyst

Working with multiple applications teams to optimize the OSS for deploying for vRAN and make a common database for Provisioning, Activation, Network Inventory, and Network Operations. The optimization covered several components like configuration management, topology management, fault management, provisioning & activation.

Using the Agile SAFe methodology and follow all the workload via User Stories in Jira to enable each new feature based on our roadmap timeline.

Extensively used my skill on Project planning & scheduling, Risk management, Customer & stakeholder relations, Team leadership, Quality management, Budget management, and Decision-making & Negotiation to complete the project on-time and on-budget.

Verizon 11/2018 –6/2023

Sr. Project Manager & Scrum Master, Sr. Details Engineering & Project Management (DEPM)

As Lead Scrum Master, Operationalized the 5G FWA Business Internet mmW professional set-up, utilizing Global Network Operation resources to facilitate installation and maintenance activities for Public Sector within Verizon. This project helps Verizon team for the post-sale of 5G services for Public Sector.

As part of Pre-sale activities, I lead the IAR (Impacted Assessment Request) analysis for all external and internal proposals, which final IT Cost Estimate presented to the Solicitation Review Team. The estimate that I provided used as part of RFP/RFQ/RFI responses.

Identify the process to improve professional services business across multi-system architecture such as using salesforce, ProQuest, Clarity, Fieldglass, nSAP, OSS/BSS, and more... Lead and manage the phases of a development life cycle, planning, analysis, design, and implementation.

Project/Program manager for deploying of next generation Transport network technologies including 5G, Ultra Long-Haul (ULH), OTN Mesh, DXC, DWDM, SONET, NGPON, ROADM, NGROADM, and MSPP.

Resolve issues to ensure internal and external commitments are met.

Collaborate with team members and stakeholder to recommend enhancements to increase productivity and efficiency.

Utilizing the Jira, Salesforce, CCR (Capacity Creation Requests), Coffee, nSAP, and Power BI throughout each project’s lifecycle

Omecom Technologies 2018 – 10/2018

Sr. Program Manager

Worked in IP Video and IoT space and provided integration guideline, business and market analysis for multiple clients. Helped clients create effective and professional presentations to their executive management.

Ericsson, Plano Texas 2014 – 2017

Sr. Solution Architect – Professional Services

Provided the Cloud DVR Video services for the Verizon 5G trials to validate the Fixed Wireless Broadband services

Provided the E2E architecture for the Software Defined Storage (SDS) Cloud DVR, VoD, CDN, and Cloud video services for Rocket Fiber and CCAP utilizing VSPP-DVR and Media First solutions based on Microsoft Azure Cloud.

Defined Solution Architecture and Technical Requirements for Frontier Communication IP/MPLS based TV Everywhere and IP Video network. It covered the Live, VoD, DVR, CDN, Ad Insertion, and OSS/BSS integration.

Actively managed an IoT project and prepared the technical proposal for Smart City project (city of Dallas, Ft Worth, Irving, Richardson) which provided smart surveillance services such as Traffic Signal Control, Video Monitoring Cameras, Changeable Message Display, School Flashers, Battery Backup, Asset Management, Traffic Signals Management, Weather Sensors, Communication to Connected Vehicles, Real-time Data Analytics, and Communication Monitoring services by defining private cloud for these four cities.

Created an IoT Innovative Idea for Public Safety project, which is cloud-based Video-enable-E911 services combined with cloud-based video depository for police-camera streams.

As part of Pre-sales activities, I supported Ericsson solutions and was responsible for conducting customer deep technical workshop, customer presentation, preparing proposal deliverable such as Statement of Work (SOW), Service Cost Estimate, and Solution Description.

Key contributor for post sales and solution delivery activities such as preparing Technical Requirements Specification Document (TRSD), High Level Design Document (HLD), Low Level Design Document (LLD), and Acceptance Test Plan (ATP). The following are just a few of those customers engagement: Verizon, CenturyLink, VTR-LGI, Vodafone Italy, Cogeco, Cellcom, TiVO, Frontier, LGI-Cable-and-wireless, Troy-Cable, Bardstown, Golden west, ACS, TDS, Cablevision,

Established a global partnership with several key partners for the solution sales, integration, and service delivery.

CHR Solutions, Dallas Texas 2013 – 2013

Director Program Manager - Professional Services

Engaged with multiple vendors for IoT to build the Smart Home solution for CHR clients to offer home security, telehealth, premises energy control, and premises automation.

Managed the customer engagement for the IP Video solutions integration by defining IPTV architecture for customers’ network, and to deliver innovative solutions for offering the video services.

Represented CHR in several technical conferences as speaker in technical sessions which included NTCA and Telco Vision.

Led the selection of network performance and monitoring solutions for IPTV, TCP/UDP, HTTP, DNS, SIP, L2/L3 Transparency, and Access Security traffic.

Huawei Technologies USA, Plano, TX 2008 – 2013

Sr. Technical Solutions Architect

Led the joint Innovation center setup with Comcast and proactively engaged in core network architecture and strategy activities and managed the establishing of business development with 3rd parties to build ecosystems for Huawei solutions offering including the IP Video, CDN, IMS, RCS, TAS, and convergence video conferencing platforms.

Led the pre-sales engagement of IP Solutions, CDN, and video solutions with leading carriers such as Verizon, Comcast, Time Warner, Rogers, Cablevision, and Cox. Incorporated the customers’ requirements into solution development.

Managed the 3rd parties’ interoperability activities to meet our cable operators networking needs, including the eMTA, eDVA, CMTS, and IMS core, and IMS Applications Servers for Comcast project.

Assisted the Sales team by providing technical support in the presentation and workshops to clients, RFP, and RFI responses. Represented Huawei at numerous technical conferences each year and performed solutions demonstration.

Nokia, Plano Texas 2006 – 2008

Network Architect

Defined the Access Network architecture-requirements, engineering and implementation guidance for the AT&T U-Verse IPTV project for delivery of triple-play (video, voice, and data) services over IP/MPLS Core network.

Led Network architecture-requirements for design of IP Video service delivery based on IP/MPLS Core network for Bell Canada.

Defined functional and technical solution requirements for deployment of the following Network Elements in the AT&T IPTV project: MDU, SFU (Single Family Unit), Alcatel-Lucent 7342 GPON, 7340 BPON, 7330 FTTN, IPDSLAM, 7450 ESS, 7750 SR, 2Wire iNID/RG pair bonding, Set Top Boxes, and Genband G6 Media Gateway.

Prepared High-Level Design and Engineering Guidelines documents of access network for each release of AT&T U-Verse IPTV project.

Samsung Telecommunications America, Richardson, TX 2004 –2006

Senior Staff Systems Engineering/Senior Manager

Led the system specification preparation and system architecture for developing an IP-based Multi-service Access gateway which supports 10/100Mbps & 1/10 Gigabit Ethernet, IPTV, VDSL2, ADSL2/2+, SHDSL, GPON, VoIP (SIP), IGMP, DHCP, VLAN, STP/RSTP, 802.3ad LACP.

Managed the system engineering and system validation for Ace MAP (DSLAM) supporting Ethernet, IPTV, IGMP, ADSL2/2+, SHDSL, ATM, FR, VoIP (SIP), DS3/OC3, 100 Mbps/1Gbps, GR303, and DHCP.

Proactively engaged in Broadband Forum and ATIS standards and supported Samsung position.

Defined the call control based on SIP protocol and completed interoperability with several softswitch vendors.

Provided Sales and Marketing support for customer presentation, RFP, and RFI responses.

Presented “Access Network Architecture for IPTV Services” at IEEE Symposium, May 2006.

Fujitsu Networks Communications, Richardson, Texas 1999 –2001

Distinguished Product Planner/Sr. Systems Engineer

Product planner for the FLASHWAVE 4500, an ultra-high density SONET multi-service platform supporting DS1, DS3, OC-3 to OC-192, Gigabit, and Fast Ethernet.

Defined and prioritized FLASHWAVE 4500 Ethernet capabilities and technical features including the complete specification for Fast Ethernet, Gigabit Ethernet, GFP, VCAT, LCAS, VLAN, and layer 2 features.

Developed Product Release Specification for FLASHWAVE 4500, negotiated product features and requirements with Fujitsu development team to resolve technical and architecture related issues.

Defined the new features and capabilities for Speed Port (DSLAM) product by providing the Marketing Requirements and Product Specifications Documents (MRD/PRD).

Provided Sales and Marketing support for customer presentation, RFP, and RFI responses.

Proactively engaged in DSL Forum and ATIS standards and supported Fujitsu position.

Education

M.S., Electrical Engineering & Computer Sciences, University of Illinois at Chicago

Technical Skills

Strong understanding of IoT, Cloud DVR, VoD, CDN, SDN/NFV & Telecom Transformation, IMS, VoLTE, VoIP, SIP, Ethernet, IP, IGMP, MPLS, G/EPON, FTTC/N/H, system integration, network management, extensive RFP/RFI experiences, SONET, DWDM, ROADM, optical networking & transport systems, and Agile & Waterfall SDLC.

Accomplishments

Planning: As Scrum Master, effectively defined the project plans and completed the 5G Business Internet mmW for Public Sector.

Results Oriented: Defined product architecture, IP Video network solution architecture-requirements, marketing product requirements, network integration with Cloud DVR, access & metro products, E2E architectures, products roadmaps, requirements, feature sets and service cost estimates.

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